Goose & Gander Ltd Reviews 

3,729
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and mention how very easy it is to navigate the online store and place orders. Many buyers also appreciate the gorgeous colors, comfortable relaxed fits, and the overall wonderful quality of the fleece and sweatshirt items. Some reviewers were not happy with the product quality, noting that certain garments showed thinning fabric, bobbling, or fraying stitching after only a few washes. A few people additionally experienced unexpected sizing inconsistencies, poor fit, or frustrating delivery delays with their packages.

What people talk about most

Product

Users describe positive interactions with product, expressing absolute delight with items like the warm... See more

Quality

Reviewers highlight positive aspects of quality, noting that items are well-made, comfortable, and keep their... See more

Order

People report positive experiences with order, noting that the online process is very straightforward and... See more

Service

Customers had great satisfaction with the service, highlighting quick delivery, a seamless exchange system,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more

Company replied

Rated 5 out of 5 stars

Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more

Company replied

Rated 5 out of 5 stars

Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more

Company replied


Company details

  1. Streetwear Store
  2. also in
  3. Fashion Designer

Written by the company

Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,729)

335 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm new to G&G

I'm new to G&G - I'd previously seen their products advertised but didn't live near a shop until recently.
They opened in St Ives (Feb 26)and I am getting quite the collection of items.
I absolutely love the Bluebell design and got a T.shirt & striped jumper - great quality.
My latest purchase (today) was the new Nautical Sea Shell Tote - absolutely love it.
Friendly, helpful & polite staff in St Ives.
Wishing you all the success for this summer season & your first, in sunny St Ives.

26 April 2026
Unprompted review
Rated 3 out of 5 stars

Really great until you want to return…

Really great until you want to return an item 🙂‍↕️ had to pay extra to have money refunded back to my card - never ever had to pay that before! Such a shame as items are lovely I am afraid I wont shop with them again.

24 April 2026
Unprompted review
Rated 2 out of 5 stars

Falsely advertised.

Fast delivery but that's the only positive however, The items I purchased were nothing like the item colour on the website. So disappointed, have returned the items. In my honest opinion the items are falsely advertised as the colour of items aren't the same as what arrived for me. Sadly won't be a returning customer.

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Love the sweatshirts

Love the sweatshirts - I’ve bought 3. They are comfy and have great fun designs. Loses one star though because they do shrink in the wash. Standard wash same as rest of my clothes and they shrank a size. No stretch in them to get the size back.

3 February 2026
Rated 2 out of 5 stars

Very disappointed…

Seeking an inspirational gift for my daughter, I found what I thought was an absolutely stunning outfit on the Goose & Gander website.

When it arrived, in fairness, the colour was as expected and the fabric was again as expected, but the overall look was terrible. The image shown on the website gave the impression of a stylish, relaxed, oversized outfit, but when my daughter (who is a size 10) tried it on, it hung like prison issue clothing, it was laughable.

However, what was not even slightly amusing was the returns policy. Returned items were indeed refunded, but with a £2.50 deduction for postage and the site would not allow me to return the two items together, hence, I ended up having a total of £5.00 deducted from my refunds. These refunds in themselves took weeks to be processed and put back into my bank account, despite the fact that I could see from the courier tracking system that the items had been returned and had been received by Goose & Gander.

I will never purchase from Goose and Gander again, as I refuse to pay for what I would only describe as false advertising, because if the image had truly represented the reality of the outfit, I would certainly not have purchased it, despite the giggles it provided when my daughter tried them on.

26 November 2025
Rated 4 out of 5 stars

Cute cardigan, but longer than expected

I ordered their pink and white knit cardigan - super cute, and although I did expect it to be oversized, it was quite long. I'm on the shorter side, so if you are thinking of ordering this cardigan, know that it's actually quite long, and looks slightly 'granny-like' unless you find a way to shorten it a bit!

5 February 2026
Rated 5 out of 5 stars

Awesome

I have ordered three different tops, two hoodies and a sweatshirt, all of which I have loved. They are baggy and well made with beautiful designs. I am tall with long arms and the sleeves are more than long enough. I am very impressed.

5 February 2026
Rated 1 out of 5 stars

Very poor quality items! Not worth the money!

ordered a T-shirt, a pair of joggers, and a sweatshirt, and unfortunately all three items were disappointing. The stitching across the pieces is poorly done and looks cheap. The joggers arrived with bobbling on the inside and the T-shirt had excess fabric left inside, showing a clear lack of quality control.

I’ve only washed the sweatshirt a few times and the colour is already fading, which is very concerning given the price.

I should have returned the order, but I needed the items for a ski trip and ended up keeping them. I now regret that decision, as the quality does not justify the cost at all. These items are not good value for money, and I would not purchase again or recommend them to anyone looking for quality clothing.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Repeat customer, clothes are good quality and wash so well, I’ve had some items for over a year and still look new

31 January 2026

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