Goose & Gander Ltd Reviews 3,705

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their comfort, durability, and appealing designs. Many consumers are also very satisfied with the efficient and quick delivery service, often noting that items arrive sooner than expected. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. However, some customers have expressed dissatisfaction with inconsistencies in sizing, finding certain items to be either too large or too small despite ordering their usual size. A few people also mentioned a perceived decline in product quality over time, with some newer items not matching the durability of older purchases. Additionally, a small number of reviewers reported issues with the accuracy of product colors as displayed on the website compared to the actual items received.

What people talk about most

Product

Users describe positive interactions with product quality and design. Many customers praise the great quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality fabric, with items... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and quick, with... See more

Service

Consumers find service to be positive. Many reviewers praise the quick, reliable, and efficient service,... See more

Based on these reviews

Rated 5 out of 5 stars

After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more

Company replied

Rated 5 out of 5 stars

Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more

Company replied

Rated 5 out of 5 stars

Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more

Company replied


Company details

  1. Streetwear Store
  2. Fashion Designer

Written by the company

Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Falsely advertised.

Fast delivery but that's the only positive however, The items I purchased were nothing like the item colour on the website. So disappointed, have returned the items. In my honest opinion the items are falsely advertised as the colour of items aren't the same as what arrived for me. Sadly won't be a returning customer.

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Love the sweatshirts

Love the sweatshirts - I’ve bought 3. They are comfy and have great fun designs. Loses one star though because they do shrink in the wash. Standard wash same as rest of my clothes and they shrank a size. No stretch in them to get the size back.

3 February 2026
Rated 2 out of 5 stars

Very disappointed…

Seeking an inspirational gift for my daughter, I found what I thought was an absolutely stunning outfit on the Goose & Gander website.

When it arrived, in fairness, the colour was as expected and the fabric was again as expected, but the overall look was terrible. The image shown on the website gave the impression of a stylish, relaxed, oversized outfit, but when my daughter (who is a size 10) tried it on, it hung like prison issue clothing, it was laughable.

However, what was not even slightly amusing was the returns policy. Returned items were indeed refunded, but with a £2.50 deduction for postage and the site would not allow me to return the two items together, hence, I ended up having a total of £5.00 deducted from my refunds. These refunds in themselves took weeks to be processed and put back into my bank account, despite the fact that I could see from the courier tracking system that the items had been returned and had been received by Goose & Gander.

I will never purchase from Goose and Gander again, as I refuse to pay for what I would only describe as false advertising, because if the image had truly represented the reality of the outfit, I would certainly not have purchased it, despite the giggles it provided when my daughter tried them on.

26 November 2025
Rated 4 out of 5 stars

Cute cardigan, but longer than expected

I ordered their pink and white knit cardigan - super cute, and although I did expect it to be oversized, it was quite long. I'm on the shorter side, so if you are thinking of ordering this cardigan, know that it's actually quite long, and looks slightly 'granny-like' unless you find a way to shorten it a bit!

5 February 2026
Rated 5 out of 5 stars

Awesome

I have ordered three different tops, two hoodies and a sweatshirt, all of which I have loved. They are baggy and well made with beautiful designs. I am tall with long arms and the sleeves are more than long enough. I am very impressed.

5 February 2026
Rated 1 out of 5 stars

Very poor quality items! Not worth the money!

ordered a T-shirt, a pair of joggers, and a sweatshirt, and unfortunately all three items were disappointing. The stitching across the pieces is poorly done and looks cheap. The joggers arrived with bobbling on the inside and the T-shirt had excess fabric left inside, showing a clear lack of quality control.

I’ve only washed the sweatshirt a few times and the colour is already fading, which is very concerning given the price.

I should have returned the order, but I needed the items for a ski trip and ended up keeping them. I now regret that decision, as the quality does not justify the cost at all. These items are not good value for money, and I would not purchase again or recommend them to anyone looking for quality clothing.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Repeat customer, clothes are good quality and wash so well, I’ve had some items for over a year and still look new

31 January 2026
Rated 3 out of 5 stars

Hit and miss

Nice quality products but website and links don't work and customer services don't respond.
Placed an order and as soon as the order was confirmed I was offered 5 minutes to add additional items to my bag with special offer discounts. But all items were either full price or more expensive than I had just paid! Clearly an error so I contacted customer services who didn't respond. Then I received an email saying I had 10 minutes to add items and get 15% discount. Clicked the link - link didn't work. So clearly these are lovely ideas but executed so badly that they don't work at all.... and customer service is so poor that they don't respond when you tell them. So now my parcel has arrived and I couldn't add anything and still nothing from customer service. What should have been a positive ended up being a negative due to poor execution and poor service.
Clothes are nice quality.
But sizing is inconsistent. Can't get the small size hoodie over my head - the head hole is tiny - despite the body being enormous. Small joggers are enormous. Small t shirt perfect fit. The items that fit are lovely though.

17 February 2026
Unprompted review

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