Good Greek Moving & Storage Reviews 3

This experience was unacceptable from start to finish. I moved approximately 0.3 miles and was charged over $1,100, which felt completely unreasonable for the level of service provided.

Before leaving my new home, the movers asked me to leave a review on the spot, despite unresolved issues. They also refused to unload my belongings until payment was made in full, placing me in a pressured and uncomfortable position.

To make matters worse, items were left behind at the pickup location. I was moving by myself and was unable to complete a walkthrough at the original location, so this lack of follow-through caused additional stress and inconvenience.

I did not answer the follow-up call because I was upset about how the situation had been handled. When I later raised my concerns, the general manager repeatedly questioned how I did not notice that items were not unloaded, instead of taking accountability for the mistake. This response was dismissive and made it clear there was no genuine effort to resolve the issue.

I had a terrible experience with Good Greek Moving & Storage.
I was verbally quoted $169/hour and told the total cost would be around $2,000. Once my belongings were loaded into their truck, the company demanded $4,106.97 and threatened to take my belongings to storage for $500 per night if I refused to pay.

I was with my 7-month-old baby, under stress and pressure, and had no choice but to pay under duress.

After delivery, I discovered property damage: chipped walls, a broken dresser, and two damaged beds — one with a broken electric base no longer working.

I have already filed official complaints with:
• FDACS (Case # 2510-05119)
• FMCSA (Case # 00251274)
• BBB (pending case number)

This experience was emotionally exhausting and financially unfair. I do not recommend this company.

DO NOT USE THIS COMPANY - They Destroyed $5,700 Worth of Our TVs
We were repeat customers—our first move with Good Greek went fine, which is why we trusted them again. HUGE MISTAKE.

For our second move (short 30-minute drive within Miami), agent Robert Lopez sold us on "VIP service" and assured us they were the ONLY 100% fully insured moving company. We chose them over Piece of Cake based on this promise.

THE DISASTER:

3 out of 4 TVs DESTROYED - $5,700 worth of OLED TVs completely ruined
TVs wrapped ONLY in blankets—NOT properly boxed as our contract stated
ZERO communication from the company for MONTHS after we filed our claim
Insulting settlement offer of $450 (that's only 8% of actual damages!)
They claim "$0.60 per pound" liability despite Robert assuring us everything was "fully insured"
We were NEVER asked to declare the value of our furniture or offered additional insurance coverage
The company REFUSES to provide their insurance information even when requested by our attorney
They went from carefully boxing our TVs the first time to just throwing blankets on them. Now they're ghosting us and hiding behind fine print we were never properly informed about.

DO NOT trust this company with your valuables. We lost nearly $6,000 and countless hours fighting for what they owe us.