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The Good Feet Store Reviews 

1,945
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,643 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff who take the time to listen carefully and explain every detail of the fitting process. Consumers note that the advanced evaluation technology helps identify specific issues, leading to tailored solutions that provide remarkable physical relief. Some reviewers were not happy with unexpected physical discomfort or worsening pain after wearing the supports for a short period. Others mentioned difficulties regarding strict purchase conditions, restrictive return policies, or issues with product compatibility with everyday shoes. A few individuals also felt that certain staff members lacked proper approach or failed to accommodate specific requests during visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the sales representatives as extremely... See more

Product

Consumers find product to be positive, noting that the insoles and arch supports deliver impressive relief... See more

Service

Customers had positive experiences with service, frequently praising the attentive staff who instantly... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful staff members provide... See more

Customer service

Clients share positive opinions on customer service, frequently praising patient agents who listen carefully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we... See more

Company replied

Rated 5 out of 5 stars

Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely w... See more

Company replied

Rated 5 out of 5 stars

Ireanna did an amazing job with providing great customer service! She went above and beyond when offering support where needed after listening to what my issues were! I’ll definitely be coming back an... See more

Company replied

Rated 5 out of 5 stars

Great experience! Shawn, Twine, and Quari were very welcoming and made me feel comfortable throughout the process. (Even with me being a little late to my appt. They still accommodated me and listened... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,945)

1,648 reviews in the last 12 months

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Rated 5 out of 5 stars

Anna and mika were both incredibly…

Anna and mika were both incredibly helpful too me when I came in for help!

24 September 2026
Unprompted review
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Reply from The Good Feet Store

Hello Trace, thank you for taking the time to recognize Anna and Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Anna and Mika see this.

Rated 5 out of 5 stars

Ana was amazing!

Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely well engineered and I am looking forward to testing it out over the next month or so to see what kind of relief I can get. Very optimistic at this point.

24 September 2026
Unprompted review
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Reply from The Good Feet Store

Hello Matt, we are so grateful you took the time to recognize Ana! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ana are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Stephan was AMAZING!

Stephan was AMAZING!

22 September 2026
Unprompted review
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Reply from The Good Feet Store

Hello Cheryl, we are so grateful you took the time to recognize Stephan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Stephan are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

My experience with Good Feet

Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we got it to fit just right. He also went out of his way to explain precisely when I should use which orthotic to optimize the benefits of using them. I have had experience with other people there, but he was by far the most thorough and understanding.

22 September 2026
Unprompted review
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Reply from The Good Feet Store

Thank you for taking the time to share your experience, Sheillah! We're delighted to hear that Aris provided such thorough and attentive care during your visits to our Highland store. Taking the time to listen, make personalized adjustments, and ensure you understand how to get the most benefit from your arch supports is exactly the level of service we strive to provide. We're especially pleased that Aris continued working with you until everything felt just right. Thank you for your trust and kind words. We look forward to supporting you on your journey to healthier, more comfortable feet!

Rated 5 out of 5 stars

Very knowledgeable

Jay was very knowledgeable.. not pushy

22 September 2026
Unprompted review
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Reply from The Good Feet Store

Hello Maxine, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jay reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

My lower back pain when walking went…

My lower back pain when walking went away

14 September 2026
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Reply from The Good Feet Store

Thank you for sharing your experience, Roy! We're thrilled to hear that your lower back pain while walking has gone away. Helping our customers find relief and improve their quality of life is exactly why we do what we do. Thank you for trusting The Good Feet Store, and we hope you continue to enjoy greater comfort and mobility for years to come.

Rated 5 out of 5 stars

He took his time with us and he is very…

He took his time with us and he is very knowledgeable. Made us feel comfortable about us purchasing your products. My husband and I think David should be doing commercials for the company!!

21 September 2026
Unprompted review
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Reply from The Good Feet Store

Hello Lisa, we are so grateful you took the time to recognize David! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like David are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

What do you have to lose?

I would highly recommend considering this store to anyone curious. The product can feel expensive, but it really works and is backed by several warranties. I have walked with a crooked spine my entire life, and only after trying them did I get proper help and adjustment.

Additionally, the staff in this location is great. I came in an angry mood after a hard day. They were patient, kind, and talked me right out of my sour mood. If you're curious, you owe it a look. It just might fix things for you.

21 September 2026
Unprompted review
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Reply from The Good Feet Store

Thank you for the review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Cranston team delivered that. Come back anytime.

Rated 5 out of 5 stars

Justin was great!

21 September 2026
Unprompted review
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Reply from The Good Feet Store

Thank you, LaTrisca, for your 5-star review! We're thrilled to hear that Justin provided you with a great experience. We appreciate you taking the time to share your feedback and will be sure to pass along your kind words to him. Thank you for choosing The Good Feet Store, and we look forward to supporting you on your journey to better comfort and mobility!

Rated 5 out of 5 stars

Today was an awesome day!

Today was an awesome day, I had my appointment at the Good Feet, 🥰 one of the best decisions I made! And Gianni assisted me and welcomed me to be an apart of the a Good Feet Family , it was everything and more this experience makes know that this decision was well worth it!

21 September 2026
Unprompted review
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Reply from The Good Feet Store

Hello Doretta, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Gianni reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Danielle was amazing!

Danielle was amazing!! Provided me with information I never knew I needed to know and answered all my questions. Was very knowledgeable, pleasant and so nice. My feet are already thanking me and her.

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Hello Tanya, we are so grateful you took the time to recognize Danielle! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Danielle are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 2 out of 5 stars

The staff was really friendly but I…

The staff was really friendly but I didn't like that they sold me shoes that were 2 big..I did get some relief for a very short time... I went to a foot doctor and he told me to stop wearing the foot supports,they were just generic and not helping me....Now I have been and will continue to pay for something I can't use...I got the August of last year and still paying for them...

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Plantar Fasciitis Relief

Having a consultant/salesman, Josh Bell who knows exactly what he is doing and does it with a wonderful attitude made for a great experience. He explained and instilled confidence that the orthopedic system will resolve my foot pain. I’m excited about the journey.

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Thank you, Ross, for sharing your experience! We're delighted to hear that Josh Bell provided such a positive and informative visit. Taking the time to explain the process and help build confidence in your personalized arch support system is an important part of what we strive for, and we're glad Josh's knowledge and wonderful attitude made a lasting impression. We appreciate you trusting The Good Feet Store to be part of your wellness journey and are excited to support you as you work toward lasting relief and improved comfort.

Rated 5 out of 5 stars

Ready for the journey

Morgan was such a great wealth of information. My daughter and I were admittedly skeptical about about how and what services would work. She made sure we understood the progression and journey I would be on for better balance and knee support. It was really an eye opening experience.

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Hello RJ, we are so grateful you took the time to recognize Morgan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Morgan are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Josh was the best

Josh was the best! He is very knowledgable and personal. He really listened to my needs and figured out what was best for my foot issues. Looking forward to better feet!

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Thank you, Rebecca, for your wonderful review! We're so glad to hear that Josh provided such a positive experience. Taking the time to truly listen, understand your concerns, and recommend the right solution is exactly the level of care we strive to provide. It's great to know that his knowledge and personalized approach helped you feel confident about addressing your foot issues. We appreciate you choosing The Good Feet Store and look forward to being part of your journey to better comfort, support, and healthier feet!

Rated 5 out of 5 stars

Amazing project

Amazing project, and customer service!

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Hi Jack, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Melissa was absolutely amazing and so…

Melissa was absolutely amazing and so helpful. I feel my feet and I are going to be her new best friend!

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Hello Dawn, we are so grateful you took the time to recognize Melissa! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Melissa are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Eric, The Good Feet Store

Eric, at the Good Feet Store in Robinson, was the BEST so kind, compassionate, and empathetic. My mom took me there, to the Good Feet Store, because I was just diagnosed a month ago with Plantar Fascitis. I stand on hard concrete all day, and by the time my shift is over, I am limping to my car. Eric set me up with the Wellness plan for arch supports, and since yesterday and today, I have noticed a HUGE difference in my posture and how I feel. It felt so good this morning to get out of bed and put my feet down without wincing in pain. Thank you, Eric!!!!! :)

19 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Hello Johnna, we are so grateful you took the time to recognize Eric! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Eric are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Justin was great

Justin was great! I Walked in not knowing what to expect. His knowledge of information and professionalism was great. Will be back! Gave me a list of great options and supports…great experience.

Hunter

20 September 2026
Unprompted review
The Good Feet Store logo

Reply from The Good Feet Store

Thank you, Hunter, for your kind review! We're thrilled to hear that Justin made your first visit such a positive experience. Walking into something new can come with a lot of questions, and we're glad his professionalism, knowledge, and ability to clearly explain your options helped you feel comfortable and informed throughout the process. It's wonderful to know that the personalized support recommendations met your needs and left you feeling confident about your next steps. We appreciate you choosing The Good Feet Store and look forward to seeing you again soon!

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