My orthotics weren't quite right. Staff helped me figure out the issue and we swapped out better fitting insoles. My feet are two different sizes, so got two sizes of strengthens, and a maintainer wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After wearing my supports in tennis shoes, I wore the leather maintainers in shoes (not athletic shoes but fancy shoes) to a wedding and to dinner and remained pain free the entire time. Thank you Goo... See more
Company replied
Sadegh and Omar took care of me! Got me fitted with arch supports that is helping with my knees and shin splints from running. All my pain is gone amazing! Worth every penny
Company replied
Sadegh and Wes were extremely helpful, professional, and courteous. No pressure and VERY informative. Definitely will refer friends and family! Thank you both!!!
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
11495-A Carmel Mountain Road, 92128, San Diego, CA, United States
- 8582073789
4.5
Excellent
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pain is gone, great service!
Sadegh and Omar took care of me! Got me fitted with arch supports that is helping with my knees and shin splints from running. All my pain is gone amazing! Worth every penny
2 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Nathan, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad
you came in.
We also thank you for taking the time to recognize Sadegh & Omar. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sadegh & Omar sees this. We’re here whenever you need us.
After wearing my supports in tennis…
After wearing my supports in tennis shoes, I wore the leather maintainers in shoes (not athletic shoes but fancy shoes) to a wedding and to dinner and remained pain free the entire time. Thank you Good Feet Store Poway, CA!!!
16 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello, thank you for your wonderful feedback! For more than 30 years, The Good Feet Store has been dedicated to improving quality of life for people experiencing foot-related pain, sometimes severe. For many, simply being out of pain is the goal; for others, it’s getting back to work, family, and
the activities they love. Sounds like you know exactly what we mean.
Very friendly and professional
Very friendly and professional! Wes and Saday understood my concerns and explained everything well!
15 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Claire, we are so grateful you took the time to recognize Wes and Saday! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Wes and Saday are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store - Carmel Mountain
Hello Jay, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Carmel Mountain team delivered that. Come back anytime.
patient and knowledgeable…
Mika was very patient and knowledgeable when walking me through the different options
12 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello BK, thank you for taking the time to recognize Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mika sees this.
My orthotics weren't quite right
My orthotics weren't quite right. Staff helped me figure out the issue and we swapped out better fitting insoles. My feet are two different sizes, so got two sizes of strengthens, and a maintainer with better metatarsal support. All at no additional cost. Staff very nice, patient, and knowledgeable. Great experience.
9 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hi Jennifer, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our San Diego team delivered that. Come back anytime.
Wes and sadegh were amazing and…
Wes and sadegh were amazing and patient!! So grateful ☺️
8 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello there, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sadegh reflect exactly the type of care we strive to provide.
Sadegh and Wes were extremely helpful
Sadegh and Wes were extremely helpful, professional, and courteous. No pressure and VERY informative. Definitely will refer friends and family! Thank you both!!!
8 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Santiago, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sadegh and Wes reflect exactly the type of care we strive to provide.
Weiss explained everything
Weiss explained everything, went over the differences, how to use the inserts, guarantee. Excellent service.
8 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Fernand, we are so grateful you took the time to recognize
Weiss! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Weiss are what make the difference between a product and a real solution. Thank you for sharing your experience!
Feeling wonderful after visiting
Feeling wonderful after visiting the store. No more knee pain. Thanks to Mika. She was incredible!
7 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Dan, we are so grateful you took the time to recognize Mika! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mika are what make the difference between a product and a real solution. Thank you for sharing your experience!
Sadegh was very professional
Sadegh was very professional, knowledgeable and didn’t pressure sell. I appreciate that
7 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Kim, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sadegh reflect exactly the type of care we strive to provide.
It was amazing
It was amazing! The explanations were great and I feel like I will survive on my feet for the rest of my teaching years
6 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hi Michelle, really glad you came in. Hope you’re already feeling the difference. See you next time.
Mika and Saday are excellent at what…
Mika and Saday are excellent at what they do. Mika assisted my husband with the arches that were most comfortable for him. He is very happy with the end result.
3 July 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Tasha, thank you for taking the time to recognize Mika and Saday. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mika and Saday sees this.
Mika is a great assets to your company
Mika is a great assets to your company. Thank you
29 June 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello, thank you for taking the time to recognize Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mika sees this.
Mika was an awesome in customer service…
Mika was an awesome in customer service and knowledge. Sadegh made an exception and provided great customer satisfaction.
26 June 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hello Shelly, thank you for taking the time to recognize Mika and Sadegh. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure both Mika and Sadegh sees your review.
Very helpful!!!!
23 June 2026
Unprompted review
Reply from The Good Feet Store - Carmel Mountain
Hi Cynthia, really glad you came in. Hope you’re already feeling the difference. See you next time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.