Goodery C.I.C.Reviews 

I have been getting my vegetables, bread and eggs from Goodery for over a year and love it! Quality, service and communication is always great.

I love goodery, love the work they're doing, love the people, and obviously love the organic produce (my personal favourite - organic strawberries, one of top fruits otherwise for the highest chemicals). grateful!

Tried some salad today for the first time and I was blown away, it was incredible ! each leaf was full of flavour. Absolutely delicious 😋

The Goodery Gang are lovely people! They both produce and source excellent quality fruit, veg and other goods that are delivered to the door with a smile. I love their weekly newsletters and how they have been growing the business while keeping customers informed and delivering value for money. Long may they prosper!!

What a great bunch of people the Goodery team are! Friendly, committed and efficient; bringing us great quality ethical food with a big smile each week

The Goodery is such a fantastic company! The veg they produce and deliver is always outstanding! We get a veg box delivered every two weeks and it is always a joy to receive!!! The weird and wonderful veg mixed in with everyday family favourites has pushed me to experiment with my cooking and try things I would never think to buy! Absolutely wonderful!

I have used Goodery for a few months getting the extra large box fortnightly. I have now stopped. When it is good it is very, very good and when it is bad it is very, very poor.
The difference in boxes was too variable and also with the produce.
Some deliveries bore no resemblance to the advertised stock that week and one box had many out of season produce that was already off by the time it arrived.
I was not offered monetary recompense, although I did ask when the box had so few items in it that it would have been hard pushed to be labelled extra large. I was given the differential to the large box.
There does seem to be a difference in standards of the packers. Some are unable to check that the contents do not contain the 2 items that I cannot eat.
On 3 occasions I had amazing boxes and if this was the norm I would still be using them. Unfortunately these were the minority

We have been using Goodery since the beginning and receiving our weekly fruit and veg boxed filled with tasty, fresh, seasonal and ethical goods is a joy. They are doing excellent work for the community and provide excellent customer service.

Goodery is exactly what it says- good!! Good food, good people, good for the environment, and good for you! A very worthwhile investment for your health and the planet's future!

Finally a company with a friendly, human side that does best for the planet and best for people. Everything is good about Goodery: the smiling people, the honest (and funny!) communications, the feeling of community, the climate friendly delivery vehicles. This is not just a veg box, it is a positivity box. Supporting Goodery is supporting a resilient, climate-friendly Norwich. Not enough stars to rate them with!

Goodery is a growing business working to improve food sustainability within the Norfolk area. They are a learning organisation and own up to the occasional mistake and make sure that it does not get repeated. This is admirable. We have enjoyed weekly bespoke deliveries of fruit and veg to our home for over a year and to our business for much longer. We cannot praise Goodery enough for the quality of produce and exceptional service. Thank you for reducing our food miles, making us aware of where our food comes from and keeping it seasonal while supporting many local businesses by delivering their produce including organic wines, juices and fermented foods.

We've been customers of Goodery since they started working with Arthur's organics and really look forward to the weekly delivery. We've rarely had a problem and whenever we've received slightly wrong order or some poorer quality items Goodery have responded quickly and sorted it. Thanks so much for your friendly efficient service.

I really look forward to our fortnightly fruit and veg boxes and I use the veg as inspiration for my meal planning. Love it when I get something I've never tried before like kohlrabi! Delivery driver always very friendly and its easy to skip a week if we're on holiday.

Excellent and prompt service
Easy ordering
Friendly and environmentally aware company
Quality produce

Really good fruit and veggies - great quality, prompt, efficient customer service and friendly delivery in the electric van. Thanks, everyone at Goodery - we love what you’re doing and we’re enjoying the variety that arrives on the doorstep every week!

I understand mistakes can happen, however this recent event is totally unacceptable.

We've been weekly customers of Goodery since April 2020, spending on average between £120 - 160 monthly.

On the whole we've been satisfied and have overlooked the occasional poor quality, inedible vegetables from time to time, yet on other occasions had no other option than to inform Goodery who's reply was at least consistent in the form of 'rubbish, I'll refund this'.

There comes a point when one, as a customer wonders where the ethics of a company lay. This point is today;

We were expecting our order this afternoon, almost £40, in time for a birthday dinner party we were hosting for a friend's fortieth birthday party this evening. In our order were multiple lemons to additionally present our friend with a birthday cake. Goodery arrived at around 2.00pm outside our cottage but left again without leaving our order or knocking on the door.

Perplexed, I emailed Goodery asking if there was a problem. I received a response to say our box had been left by mistake at another address. After a couple of hours it still hadn't arrived. I emailed again before close of business asking when we could expect the box due to us needing to start preparations and cooking for our dinner party guests. I received no response. I emailed yet again. No response.

Without our delivery we had no other option than to abandon our plans to cook for our guests and purchase a takeaway meal.

At 6.35 we received a phone call from a Rob apologising (whilst laughing) at his mistake of delivering our box to the wrong address.

At 7.55 we received a phone call saying our box had been delivered.

We're absolutely appalled that upon inspection the broccoli at £3.50 is at least 2 weeks old, is yellow and has gone straight in the bin. I have photographed this.

I've been in business for over thirty years and customer care is paramount to me. In order to expand my business, of which unlike Goodery I don't tout for money from my customers to enable me to do so, one must be competent at providing a service of value to the current customer base. This is clearly where Goodery fails.

Wanting to aquire the monopoly for growing and providing all such produce this company can sell, is a journey instigated by fools. It's quite clear that Goodery have proved their inability to supply quality produce to their current customer base, and in addition do not value their client worth - expecting poor quality produce to be overlooked and consumed.

A jolly poor show Goodery. What is clearly a good business model is facilitated by inexperienced individuals at ground level because you're reaching for far more than you can currently provide.

A highlight of our week is the day our fruit and veg box arrives!
A weekly box is easy to arrange and stop for a week or two when we've been on holiday. Goodery UK allow some substitutions and have updated our weekly order to accommodate our dietary requirements.
The delivery drivers are all friendly and courteous.
The quality, variety and flavour of everything we've received has been fantastic. We've never had such delicious carrots, for example!!
We also love the weekly email updates and newsletters.
Thank you Goodery UK, we highly recommend you and love supporting our local community.

Amazing veg box company! These guys really care about good quality food and supporting local producers. Was really impressed with the range of organic locally farmed contents of my box. Also, I was greeted by Moses, who delivered my first box to me, with so much enthusiasm for my purchase! They deliver their boxes in electric vans, too. Will be a regular subscriber. These are kind of businesses we NEED in our economy. Support local. Support the planet.

This is my 2nd order of Organic products with Goodery. A a support to local farming and shops, and eating more healthily are why we turned to buying locally sourced produces. 1st order came with a re-useable cardboard tray which they'll take back when they next come. Love the sourdough well made. And the moist and dense bread keep us filling energetic! Customer service Matti is quick to respond to enquiries and feel customer's concern is well taken care for. We're trying out the Veggies boxes which allow me to pick the quantity which we can comfortably consumed in a week's time. Unfortunately, items in these boxes can varies. So have to email them for items to be added. Would be great at check out, there is an additional item request blank for us to list down any items which are offered in other boxes and pay later upon confirmation email. Love to see more varieties of mushrooms, bakeries & fruits! Keep up the good work!:-)

Just received our first box of goodies, and delighted that they came all the way out to us, as we are at the edge of their delivery rounds. Everything looks beautiful and fresh and the whole 'ordering' experience has been seamless and easy....can't wait to re-order next week. Thanks to everyone at Goodery!