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I ordered a e-reader smart phone from them a year ago. They took my money and never sent me anything. I emailed them and message them. I even commented on their store and they took comments off their store after that. Do not trust this place. The owe me over $1000 or my phone. Either way horrible and you can not get a response from them. Phone number doesn't even exist anymore!
This is the worst ebook store in the world. The owner does not care about reviews or bad press. He steals your money and gives you nothing. Do not pay attention to their reviews and never buy from their store. I almost lost over $1,000 to them buying an e-reader that they never responded to, replied to or delivered.
The site look so professional, but I should have searched for reviews before ordering! I can only agree with the other recent reviews here. I ordered a new stylus. After almost a month without any updates I started sending inquiry emails. No response whatsoever. Only after I defaulted them, the status suddenly changed from "Confirmed" to "On its way", without any email or notification. But after another month still no updates and no received product.
Luckily I used Paypal so I was able to get a full refund through them.
Edit: after three months it looked like I would finally receive my order. A package from Japan had arrived... but it contained a cheap Chinese stylus instead of the expensive Boox one I ordered. Still no communication whatsoever
They never shipped my order
2 and a half months I've been waiting. They don't respond to my refund requests.
this is not an online retailer it is a scam site.
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