Your Golf There Reviews 

127
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

This company is selling worthless gift cards. I'm not sure how they are not in violation of state laws. Don't purchase Golf There or Tee There Gift Cards - it's a fraudulent operation. Do not ge... See more

Rated 1 out of 5 stars

Spoke w/Kevin Walker a couple of times - then, nothing! - no e-mail responses, no phone response. I've been organizing a trip for 35+ years and I have never experienced a total lack of communication... See more

Rated 1 out of 5 stars

Not getting any communication back from Kevin Walker. He was very responsive upon planning and then once the deposit was received, he is no where to be found. I have disputed the charge with my cred... See more

Rated 1 out of 5 stars

We booked for a golf package to go to New Orleans for Oct 2018. This has been planned and booked since April 2018. Deposits have been paid since May 2018. However since then we have had nothing but a... See more

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Company details

  1. Tour Operator
  2. also in
  3. Travel Agency

Information provided by various external sources

Your Golf There is the USA's #1 golf travel company. Founded in 1990 in Alabama, the company has grown from its southeastern roots to sell golf now throughout the nation and many of the leading international golf destinations such as Ireland, Scotland and the Dominican Republic. Acquired in 2018, Your Golf There is now part of Your Golf Travel, the world's largest golf travel company!


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1.1

Bad

TrustScore 1 out of 5

127 reviews

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1.1

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(127)

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Rated 5 out of 5 stars

Golf Trip

Everything was as I requested. Nick Walsh was my rep and he set our lodging and golf tee times. The group I traveled with was happy with our trip. I will use them again.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

February golf trip to st. Augustine

We all raved about the accommodations, the golf courses and the weather (although i kniw you can't control the weather ). I think we will be coming back next February if everything works out. We have been going further north but we were tired of the cold weather possibilities. It's a little more travel time but our experience was well worth it.

10 March 2016
Unprompted review
Rated 3 out of 5 stars

Housing less than expected

Our salesperson definitely worked on our behalf; however, the accommodations at Regal Palms failed to meet our minimum requirements. Our group had eight men in it, and the house we stayed at only had seven beds, when it was sold to us having beds for eight. It took considerable effort on the part of our GolfThere salesperson to even get the resort to move a rollaway bed into our quarters.

Golf was good. Three of the four courses we played were excellent. The fourth course, located at the Regal Palms resort, wasn't much of a track. Celebration was outstanding. Falcon's Fire and Eagle Creek were very nice.

10 March 2016
Unprompted review
Rated 3 out of 5 stars

Tom, Jeff, Steve

Accommodation's were great! Carrolwood & Westchase courses were awesome..... But the Northdale Golf was horrible and should never be in another package you sell!!

10 March 2016
Unprompted review
Rated 4 out of 5 stars

Scottsdale golf outing

The people at Golfthere was very friendly & helpful, we had 10 golfers go on a 4 day golf outing & everything went well with no surprises . I would recommend them to anyone to organize a vacation.

1 March 2016
Unprompted review
Rated 4 out of 5 stars

Excellent trip

Four of us from NH wanted to experience the RTJ Golf Trail. We decided on our own that Birmingham was to be our destination. We picked three RTJ courses to play. Our salesperson strongly recommended that we drop one course and play another course that he would personally recommend. He was absolutely correct. His recommendation was the best course we played. One day rainout and full refund. Will use GolfThere again!

29 February 2016
Unprompted review
Rated 3 out of 5 stars

attention to detail could have been better

We arrived on Sunday and the office was closed. We had not been warned of the closing time. Only cleaning staff was present and we had to call a phone number (on the door) to get a combination to the lock box. The house was new to the inventory and some damage was present. The courses were at least twenty minutes away depending ontrafic and time of day.

26 February 2016
Unprompted review
Rated 5 out of 5 stars

Fun in the sun

Our experience in Birmingham and on the Robert Trent Jones golf trail couldn't have been better. Our hotel was great and convenient to the courses we chose. The weather was perfect and all the courses we played were beautiful. We can't wait to go back!

26 February 2016
Unprompted review
Rated 2 out of 5 stars

Kiawah Island Golf Vacation

My "salesperson" failed to provide the amenities agreed to.
- Supposed to have ocean front rooms, couldn't even see the ocean from where we were
- Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms
- Became aware that my amenities could have been much better had I went direct
- I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort

26 February 2016
Unprompted review
Rated 4 out of 5 stars

Golf 2016, Scottsdale Arizona

Golf was great, traffic was horrible, the accommodations were OK.

23 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

Thanks for the good review. Our salesperson and customer support team were not made aware of any accommodation issues. Our team will reach out to find out what concerns your group may have had - thanks again -- oh, and Scottsdale traffic is bad during high season for sure!

Rated 5 out of 5 stars

Excellent Customer Service

I booked a three week trip to Florida having not been there in 20 years. Nick did an excellent job of locating good hotels and golf courses. When one of the courses I played was in very poor condition, he arranged a refund. I would recommend GolfThere if you want good service from knowledgeable people.
.

22 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

Thanks for the great reviews and comments regarding your experience with Nick and our team here at GolfThere. We endeavor to have only high quality golf courses and lodging in our portfolio and it is good to hear that we were able to refund an experience at a course that must have had some bad conditions at the time you played. Thanks again for the opportunity to fix the problem and we'll be evaluating that particular course and whether this was an isolated incident/time frame or whether we need to remove it from our approved course listings.

Rated 5 out of 5 stars

More than we could ever have expected

The GolfThere team was amazing in putting together our honeymoon/golf experience. Start to finish the experience was top notch. They listened to our wishes, ideas and gave was more than we could have experienced. The courses, the resort and the people we great.

22 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

A honeymoon trip is certainly a golf trip of a lifetime whether it's at a bucket list destination or not! It's a "bucket list" time frame for sure! Our team loves to work with couples who love to golf and we're very appreciative of the high praise for our customer service. Live long and happily married! Thanks.

Rated 2 out of 5 stars

Arizona

The price was significantly more than expected, the hotel facilities were average, at best, and one of the courses was in very poor shape and almost unplayable.

20 February 2016
Unprompted review
Rated 5 out of 5 stars

Trip to Gulf Shores

I couldn't be any happier with the level of service we received from our GolfThere customer representative. He was very easy to contact and a pleasure to talk to. He made some revisions to our travel plans without complaint. He even sent me an email (after I had paid for everything) with some of his personal recommendations on places to eat in the area. I called him after we arrived and asked him to change some tee times and he did it quickly and without complaint. We will definitely use GolfThere for our next golfing vacation.

20 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

Thanks for great reviews on our team providing customer service that demonstrates our commitment to our clients on any golf trip with our company. We appreciate the kind words and praise - we hope to serve you again soon.

Rated 5 out of 5 stars

GolfThere

Great experience. Everything went off as planned. Lodging was great and the courses lined up were excellent. Will be using you next year again.

19 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

Thanks for the excellent review. Our goal is to deliver ultimate customer service, great lodging accommodations and superb golf course partners. We do not sell all courses or hotels so that we can garner the type of feedback you just provided. We look forward to working with you in the years ahead!

Rated 5 out of 5 stars

Very easy to book our golf vacation!

Excellent service… Justin was very easy to work with!

19 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

Thanks for the kind words regarding our salesperson and for the top review. We look forward to working with you again.

Rated 4 out of 5 stars

great service

as with all vacations, there are always a couple snags. our salesperson was able to rectify the situations quickly and professionally. this was our 3rd year with golfthere, and are already looking forward to our 4th

19 February 2016
Unprompted review
Your Golf There logo

Reply from Your Golf There

Thanks for the kind words on our service and our service recovery programs. Our goal is to have perfection on every trip; however, when a "glitch" occurs, we want to insure that our team has the tools and the demeanor to cheerfully rectify concerns even if we had no control over that particular problem. Thanks for the positive words about the team. We look forward to working with you on the next trip and thank you in advance for the opportunity to do so.

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