Golfaza Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting them to be of poor quality and not matching the sizing advertised. Customers also encountered significant issues with the refund process, often being offered only partial refunds instead of full ones, and struggling to get a satisfactory resolution. Reviewers also found the return policy problematic, as the company often required returns to be shipped to China, despite the website suggesting a UK base, making the process difficult and costly. The website itself was a source of frustration for many, with some finding its appearance and information to be inconsistent or unclear.

What people talk about most

Product

Customers consistently note negative experiences with product quality and authenticity. Many reviewers report... See more

Refund

Users describe negative interactions with refund. Many customers report difficulties obtaining full refunds,... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

People report negative experiences with the return policy. Many customers express frustration with being... See more

Website

Customers had negative experiences with the website, frequently describing it as a scam and fraudulent. Many... See more

Based on these reviews

Rated 1 out of 5 stars

FAKE FAKE FAKE, selling fraudulent goods. DO NOT BUT FROM GOLFAZA SIZING COMPLETELY OUT. REFUSED FULL REFUND AND WOULD NOT PROVIDE SHIPPING LABEL. GOODS SHIPPED FROM CHINA COMPANY AD... See more

Rated 1 out of 5 stars

Chinese scam website. The 5 star reviews are fake, they have mobile phone farms where multiple devices generate fake 5 star reviews. The timings of the reviews are off. I just wanted new asics trainer... See more

Rated 1 out of 5 stars

Ordered asics kayano trainers because they were 40% cheaper than all other websites. 2 weeks delivery had me concerned so I read reviews which were bad. Contacted golfaza to cancel due to bad reviews... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

147 reviews

5-star
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Rated 1 out of 5 stars

Fake

Don't buy off these cowboys, goods are fake and aren't sized correctly so when you try and return because they know they are fake they offer you a 40% refund (which I'm yet to see) and to keep the items. Return address is China so you'll incur costs for this also as surprise surprise its not free post.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Terrible company, do not use. It’s a scam. Fake clothing and no refunds. Utter joke of a place. I wish I had read some of the reviews on here before I bought anything. You have been warned !!

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs – total scam!

I placed an order with Golfaza almost two weeks ago and have received absolutely nothing. No shipping confirmation, no updates, and no response to my emails. This company is a scam. They took my money and disappeared.

There’s no customer service to speak of, and based on my experience, I seriously doubt I’ll ever receive what I paid for. Do not trust this site, save yourself the frustration and shop elsewhere. I’ll be reporting them to my bank and relevant consumer authorities.

Please see their reply: “Hi there,


Thank you for your message, and we’re sorry to hear the item didn’t fit as expected.
To make things easier, we can offer you a 40% refund, and you may keep the item—there is no need to return it.
However, if you would prefer a full refund, you're welcome to return the item to our warehouse at the following address:

Return Address:
212-202, Chunjiang Garden Phase II
Dongting Town, Xishan District
Wuxi City, Jiangsu Province, China
Post code: 214101


Please let us know how you’d like to proceed, and we’ll assist accordingly.

Thank you,

Golfaza Support Team”

6 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an Arcterx jacket in medium

I ordered an Arcterx jacket in medium, when it arrived it had a medium label but was a small size and did not fit. I returned it and am still waiting for a refund six weeks later. Take my advice Avoid this company !

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Counterfeit goods

Ordered Asics. Arrived. 100% certain they are counterfeit. Materials wrong, sizing wrong, labels wrong. I’ve been buying these shoes for a decade. Wish I had read the previous reviews, please avoid this fraudulent website.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use Golfaza

Do not use this website. They are a Chinese company pretending to be a uk based company. The website says hassle free returns but then they expect you to pay for the postage to return your item. They offered me a 30% refund on shoes that do not fit me even though I ordered the right size. I think their products are fake too.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

JL golf polo

Ordered a JL golf polo, waited over a week after my dispatched email before any sort of movement on tracking & received the wrong item which is fake and in a Chinese size so skintight, tried emailing and calling no reply or answer

1 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Cancelled my order kept my money, definitely fraudulent had to ring the bank to sort getting my money back fingers crossed definitely give these scammers the serve.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

FAKE CLOTHING!!

FAKE CLOTHING!!! STAY CLEAR!!!
Sizes are all wrong, the package took forever to show up, and when it didn’t was fake.
The website looks legit enough, but the red flag was that there was only a mobile number to call for customer service.
So disappointed - steer clear of this place at all costs!

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I received the item in the wrong size

I received the item in the wrong size. Golfaza offered a partial refund however did not respond to emails about sending the correct size. They have also no processed the partial refund. They have offered the chance to return to a Chinese address however have not processed partial refund so I will not take chance on paying for expensive postage. Address and phone number on website are not functioning.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely scam counterfeit goods

Absolutely scam counterfeit goods! When contacted about refund they offer 30% refund and keep goods that are totally wrong size! Or send back to China for full refund. DO NOT TRUST!
They need to be closed down!

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Stay well clear!

Terrible website. Selling fake clothes. Customer service is automated not issuing full refund on something that is clear fake.
Stay well away from this place.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. These people are scammers. Firstly the shoes took weeks to come. They were too small and looked fake. I emailed the company so I could send shoes back and they said they had to be sent back to China. I priced it and the cost would have been £31. They first offered a 30% refund and said keep the shoes. Then 40%. Then 50%. So I paid £45 for a pair of shoes I don’t want which are fake. Avoid this company.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

GOLFAZA SELLS FAKES

I (stupidly) bought an Arc'Teryx Beta Lt jacket off this website and it is in fact, a fake.
No surprises there! My own fault, I should've read reviews first. Thought I was getting a bargain! 😂 Anyway, I complained about the size as it came too small. They allowed me to keep the fake item and refunded me £38 of the £129.99 I spent.... Kind, aren't they 😐
I have reported the company to Action Fraud, NCSC and to Arc'Teryx who have an email especially for reporting counterfeit items of their clothing. I have sent numerous photos of fake item as proof.
Be aware, people! GOLFAZA SELLS FAKES AND RIPS PEOPLE OFF.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Fake website

Fake website! I ordered a size 38 shoe which should be size 5, I tried the shoes and they felt small so I looked at the size and it’s 4 1/2. Now I hope to get a refund. Don’t order from there!!

28 July 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM HERE!!

DO NOT BUY ANYTHING FROM HERE!!! Definitely a scam. I bought an Arcteryx jacket for £129 which I thought was a bargain but it hasn’t arrived and has been shipped from China. When I asked for a refund they offered me 40% of my money back and to keep the item, or I have to ship it back to China myself. All of the email responses were generated by Chat GBT and their ‘London office’ clearly doesn’t exist!!

14 July 2025
Unprompted review

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