Golden Standard Buybacks Reviews 

The customer service experience with Erv was great as he was very helpful and updated me constantly along the way. I’m very happy with my purchase and recommend doing business with them.

Con artists! Wont pay you when they get your phones. Offered me about $525 for two phones. After two months PayPal me $270 and promised the balance later. Two weeks later they wont respond to any communication. TOTAL SCAM OPERATION.
UPDATE**** I filed a police report with their local police department in McAllen Tx. They said send GSBB an email giving them 2 weeks to pay or Im filing charges for theft by deception. Guess what? PayPal me the balance due within a week! Still took a LOT of hassle and time to get paid! Took about 3 months! I still will never deal with this company again!

they have stole my money, this is fake. I filed a police report

This is a big run around and strange. They took forever to get back to me. Once they did, they gave me a legitimate reason to reduce the price, which was fine. Now that it's time for payment, I am getting a huge run around and haven't been paid. Their tracking shows they have had my phones almost 2 months now. Other Company's that I have used were very responsive and quick.

First of all it took over a month for them to even look at my phone. Then it took another 2-1/2 weeks to get payment. They also gave me $130 less than they offered me. Saying the screen had scratches. I stated the screen had scratches when I sent the statistics. That being said, even if the screen needed to be replaced they don’t cost $130. They also promised a $10 new customer bonus which I never received. So all I have to say is “seller beware “. I went with them because they offered the highest amount. I would suggest checking out more buyers if you decide to take this route. You know that old saying…..if it sounds too good to be true it usually is!

Sold my 2 iPhones to this company for $739 01-01-26-46419 & 01-01-26-46420 they received my 2 iPhones Jan 6, 2026 No Payment Received. They have given me a lot of excuses no payment scammers stay away

I’m so glad I chose this company to sell my used cell phone! The process was simple and smooth. I was treated with professionalism and fairness. I would 100% recommend them!

I couldn’t be happier with my experience! The transaction was smooth, fast, and stress-free. I was very glad with the offer and truly feel I got top dollar for my phone. Highly recommend this company to anyone looking to sell their device.

I had a pleasant experience with this company. I had an extra phone I wasn’t using. They gave me top dollar and zero hassle.

I had an extra phone I didn’t need. They gave me a great offer for it. Everything went smoothly. Awesome customer service. Totally recommend

I was looking up a place to sell my cellphone and came across this company. I didn't want to send my phone through the mail but a lot of reviews were positive enough and then I received multiple emails from them asking me to send it in. They even offered me $20 extra for sending it when they asked and I obliged. The total offer after the $20 extra incentive came out to $797.

Instead what I got was ignored a lot. I emailed, I called, I even texted and still got the run around. Then last week, finally, I got A LOWER OFFER but I was in high hopes that if I took it ($710) then I would have it within 24-48 hours as promised. It has been over a week.

I tried multiple times to get a hold of someone, anyone so I can receive my funds that were agreed upon. I was even ok to take only $710 and they won't even pay me that and now I'm homeless because I couldn't pay my hotel bill on the day this company promised I would have it.

I have went so far as to send a formal text message asking that my funds be released. They have had my property since January 16th and rushed me to send it. On the evening of January 31st, 2016, on Friday, I had received a text message from the manager stating he was taking over my account and would see to it that I get paid today or tomorrow like they keep claiming to shut me up.

Imagine my frustration this morning, February 2nd, 2026 as I text the manager yet again to try to get my payment, only to find out they have now blocked my phone number. I emailed multiple times and called and texted from a new phone but they continue to ignore all communication with me.

They refuse to acknowledge my existence as I simply asked why I am being given the run around and misinformation from multiple employees at the company who keep telling me I'm getting my money. Now they have my property and refuse payment.

I have filed a complaint with the BBB today and will be filing a fraud alert with the FTC.

I had a device I wanted to sell and a friend recommended this company. I checked them out and everything looked great, so I sent in my phone. A few days later I received my payment. Smooth process, great communication, and I’ll definitely recommend them!

Heard about this company and it all worked paid out what hey said highly recommended

SCAM!!! Sent them my phone October 2025 and they haven’t paid me a dime of what I was promised nor have they sent my device back upon request. They continue to say they are backed up and short staffed. Don’t use this company they are liars!!

It has been over three months since Golden Standard Buybacks verified receiving my two i-Phones and despite numerous communications between the two of us; I have not received any payment for my phones. Based on my experience with this company; I would not recommend that anyone consider doing business with Golden Standard Buybacks.

I was paid less than half then their approved amount. I was approved on 10/30/2025 and I was patiently waiting to resolve the issue. I was promised by top management team to get my remaining balance + 5-10% Bonus on 1/23/2026. It was just a false promise. Will NEVER DO BUSINESS WITH THEM.
BE CAUTIOUS. IT IS FRADULANT COMPANY.

I had my son’s old phone just sitting around and decided to sell it. This company offered the best price on the market, so I gave them a try. It did take about three weeks to receive my payout, but I received the full amount as promised. They were upfront about being a little backed up due to the holidays, and their communication throughout the process was good. Overall, everything went smoothly, and I definitely recommend

I heard about this company and I decided to try them out good company they paid me what they said great comunicación

I had a phone laying around decided to sell it found this company and went for it good customer service paid a lil late but paid recommend 100%