Jay Patel we found was very informative, polite and respectful without putting us under any pressure. Answered every question we had so that we were able to make an well informed choice. Without a d... See more
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Having researched various companies we came up with Golden Leaves for both my wife and self. Our home visit was friendly, honest and upfront about our needs and wishes. There was no pressure at all... See more
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My interaction by phone and face to face was very friendly and non pressured. The process was very well explained with the plan choice levy to myself. They even waited approximately six months for m... See more
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We wanted to change from an Avalon funeral/cremation to a straight forward no-fuss cremation. We found that Golden Leaves were in partnership with Avalon, and that they could easily swap us over to wh... See more
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Company details
About Golden Leaves Funeral Plans
Written by the company
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Contact info
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, United Kingdom
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Golden Leaves Funeral Plans
Dear Mr. Woodfield,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Visited by Gentleman who explained all…
Visited by Gentleman who explained all about the company ,how it works and all explained very clearly.
Very happy to go ahead with your plans and expect all will go well.
All paid for so no worries for our family.
Thank you.
8 July 2026
Reply from Golden Leaves Funeral Plans
Dear Pat,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
"Five-star service from Rowland…
"Five-star service from Rowland Brothers and Golden Leaves. Arranging a funeral in advance can feel daunting, Neil made the process straightforward and transparent,he clearly explained how the plan protects my family from rising funeral costs by locking in today's prices. Knowing that Rowland Brothers will handle the details with their usual care and dignity when the time comes, which is backed by an established provider like Golden Leaves, this gives me total reassurance.
17 June 2026
Reply from Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
It was easy to sort out.
15 May 2026
Reply from Golden Leaves Funeral Plans
Dear Mrs. Deakin,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Met Jay Patel this morning to make our…
Met Jay Patel this morning to make our final arrangements. In just over an hour we had finalized our plan and paid our deposit. Very professional service and Jay is a really nice guy and very easy to deal with.
7 July 2026
Unprompted review
Reply from Golden Leaves Funeral Plans
Dear Anthony,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Mr. Orr,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Personal and Sincere Service
Highly recommend for a sincere personal service, at a sensitive time. No jargon or hidden small print - straight forward. Literally does what it says on the tin and my mind is at rest.
1 June 2026
Reply from Golden Leaves Funeral Plans
Dear Tammy,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
From start to finish the service was…
From start to finish the service was fabulous,all the stress was taken away. Everything was managed in a very professional and compassionate way.
My partner Raymond Troth's ashes were returned less than a week after he passed in a dignified manner. I cannot recommend this service highly enough. Thank you so much Tracy Gratton.
27 June 2026
Unprompted review
Reply from Golden Leaves Funeral Plans
Dear Liz,
Thank you for your review.
We appreciate that arranging a funeral can be distressing, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very happy with the service I received…
Very happy with the service I received from Gordon Leaves.
My family don't need to worry about anything Golden leaves deal with everything for the package I bought.
Would highly recommend.
3 June 2026
Reply from Golden Leaves Funeral Plans
Dear Shirley,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The lady I spoke to on the phone was…
The lady I spoke to on the phone was very professional,& explained everything in great detail so I completely understood
23 May 2026
Reply from Golden Leaves Funeral Plans
Dear Ann,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Lorraine,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
What made it great was the peasrsonal way…
What made it great was the personal way everything was handled and how all of my questions weerer answered
6 July 2026
Reply from Golden Leaves Funeral Plans
Dear Wullie,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful again for the second time
7 May 2026
Reply from Golden Leaves Funeral Plans
Dear Steve,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
You have my original review
You have my original review, saying just how brilliant you are. I don´t think I should (and don´t want to) change that in any way. I stand by what I said if you can find it, you can say that I stand by it with knobs on !! everything is perfectly set up for me and some friends and family now as well
1 June 2026
Reply from Golden Leaves Funeral Plans
Dear Mr Hiscock,
Thank you so much for taking the time once again to leave your generous comments.
We are delighted that you are so pleased with our service, and with our team, and if you require any further assistance in the future please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
How to organise your own funeral painlessly.I spoke to two lovely ladies who gave…
I spoke to two lovely ladies who gave me the information that I wanted without going round in circles. The process was laid out for me so I didn't have to re think my decision. I would certainly recommend golden leaves /Avalon to anyone who was wavering what to do about funerals. I have mentioned Avalon as my partner and I had previously bought a funeral plan from them and the process was so easy to swap over as golden leaves is in partnership with them. Thank you for making our decision so easy.
15 May 2026
Reply from Golden Leaves Funeral Plans
Dear Mrs Thompson,
Thank you so much for your heartfelt review.
It’s great to hear that you were looked after so well and efficiently by our team.
We really appreciate you taking the time to share your experience and for recommending our services to others.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Full information given
Full information given, explained in detail with various packages to suit
26 May 2026
Reply from Golden Leaves Funeral Plans
Dear Jo,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful, explained all of the options available, and that you found the right plan for you. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I have already left a review but I’m…
I have already left a review but I’m perfectly happy to recommend Golden Leaves to anyone seeking a reliable, helpful and excellent service!
7 May 2026
Reply from Golden Leaves Funeral Plans
Dear Mrs Kellaway,
Thank you once again for taking the time to share your feedback.
Your recommendation truly means the world to us, thank you so much.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great rep can't fault him
Great rep can't fault him, explaining everything we needed to know which convince us to buy 2 funeral plans
27 May 2026
Reply from Golden Leaves Funeral Plans
Dear Mr Bayliss,
Thank you for taking the time to share your experience.
We’re pleased to hear that the agent provided clear guidance and support while arranging your plans. We will ensure your kind comments are passed on.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Reply from Golden Leaves Funeral Plans
Dear Mr Southall,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to know that you were happy with the service provided by our agent. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
This firm isn't as well advertised as…
This firm isn't as well advertised as the other one offering the same service but it is just as good and deserves comparison.
The whole process was painless and straightforward to set up. Everything is explained and there is no "hard sell" involved. I went into this with my eyes wide open and if I wasn't interested in a cremation only plan, I wouldn't have contacted them in thel first place!
I now know that when I die my cremation is paid for and my family and friends can remember me by enjoying a kneesup at an 80's Disco!
30 June 2026
Reply from Golden Leaves Funeral Plans
Thank you for your wonderful review.
We’re pleased to hear that you received a full explanation, were well researched and informed, and chose Golden Leaves to be your plan provider. Ensuring our customers have the information they need to make an informed decision is very important to us.
We truly appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
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