Once I had placed my order the delivery was fast secure and efficient. The initial security check was very lengthy and would not accept my date of birth ! The website was slow and not very easy to u... See more
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Review summary
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competitive prices but the website is very slow . Have bought from them in the past -Excellent delivery service
Super price and delivery speed. I would have preferred to gamble on a cheaper postage option though, the price for which is not obvious. Also there's an ID check with a non-UK firm involved too,... See more
Excellent service and delivered with care within expected timescale, thank you
Company details
Written by the company
We are an independantly owned precious metals company specialising in buying a selling various precious metals such as Gold, Silver, Platinum & Palladium. Based in london and established over 30 years.
Contact info
United Kingdom
- goldbank.co.uk
4.4
Excellent
907 reviews
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Hasn’t replied to negative reviews
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AWFUL COMPANY
Do not buy gold from this company.
They are the worst company I have ever dealt with and I have been buying gold for over 10 years.
10 July 2023
Good prices
Good prices, worthwhile volume incentives, quick delivery and their customer service team always responds rapidly and fairly.
29 June 2023
Butiful girl
22 June 2023
Easy and quick delivery
21 June 2023
Excelent products and Excelent customer…
Excelent products and Excelent customer service/people! Thank you.
19 June 2023
Outstanding service 👌
Have order multiple times and outstanding service every time with no hassle and very easy website to navigate and easy to place orders with very quick delivery 👌 highly recommend this site and company
1 June 2023
Excellent service bought from gold bank…
Excellent service bought from gold bank several times in the past and will buy again no problem
27 April 2023
easy transaction and quick secure…
easy transaction and quick secure delivery. one of the products did look slightly worn however but doesn't change the value of it.
19 April 2023
Coin arrived safe and sound
Coin arrived safe and sound. Although it would have been nice if it arrived in a gift box along with confirmation of issue number, especially considering the coin was gift.
11 April 2023
Really good service
Really good service. On a weekday I tend to receive my order the next day with the standard delivery and it’s tracked. Although, the price of certain items is more expensive than at other companies, the service speed is really good.
17 April 2023
Delivered in time and everything was as…
Delivered in time and everything was as expected.well done
10 April 2023
Easy and secure site to navigate
Easy and secure site to navigate, fast delivery, very pleased with the service.
14 April 2023
Never had an issue...
Never had an issue, 7,8 orders with them and I will continue.
Excellent service IMO.
Have fun.
4 April 2023
Gold bank are the people to trust
Gold bank are the people to trust. A great selection of goods at a great price. Gold bank are great for the first time investor as well as seasoned investors. Gold bank suits all tastes. Buy for storage or delivery. No problem.
23 March 2023
Great people to do business with.
Great people to do business with.
Easy website to navigate, good search options and constant updated prices of gold, silver etc.
Placed my order and recieved it a couple of days later, it was dispatched within 24hrs, was very well packaged with the contents in perfect condition.
I'd definitely purchase from them again, and would recommend them.
19 March 2023
That they will request additional information before dispatching order
Terrible customer service and very slow in replying to email.
19 March 2023
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