Good service and price. Once you’ve set-up an account it is very easy to buy at a decent price. Despatch and delivery are smooth and efficient. An impressive operation.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
How quickly my order was processed, within 24hrs I had received the small item I had ordered. As I have stated before Gold co service is the same regardless of order value. Still the best web pages in... See more
Such an easy site to transact with. Clear easy to follow, well laid out and straightforward. My package arrived very quickly and was extremely well packed. Don’t hesitate to buy from these guys, they’... See more
Company details
Written by the company
GOLD.co.uk is the home of bullion investment and vaulting. We offer UK investors the opportunity to buy physical gold and silver and place it in secure allocated storage or opt for fully insured discreet home delivery.
Contact info
Floor 16, Centre City Tower, B5 4UA, Birmingham, United Kingdom
- 0121 369 3000
- support@gold.co.uk
- gold.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rapid
Rapid, competent, and courteous response to my contact with you.
Being kept informed frequently as to progress of my order, and speed with which it arrived.
Thank you!
2 April 2026
great service
2 April 2026
Made our first purchase of gold very…
Made our first purchase of gold very easy. We found the guide and information was excellent, there was a huge selection and we found it easy to get what we wanted. Delivery was very quick. The website is top class for information and staff very helpful with bespoke requirements.
31 March 2026
Excellent service and delivery
Excellent service and delivery. Goods as described and satisfying to own .
31 March 2026
Excellent service and very prrompt
30 March 2026
Lovely experience with Justin and Jason…
Lovely experience with Justin and Jason in Portsmouth today. Very welcoming and knowledgable excellent price received for my items.If you have gold to sell please visit these gentlemen.
6 April 2026
Unprompted review
Fast delivery
28 March 2026
Very straightforward process
Very straightforward process, swift supply of my purchase and reasonable price.
27 March 2026
Timely management of order
25 March 2026
Great service.Delivery on time.quick…
Great service.Delivery on time.quick response by sales team for a query
25 March 2026
Great service and delivery
I wanted to confirm the delivery day, so I rang the customer service, the assistant a.swer me after few minutes and arranged the delivery for the day I chose. Great service, much appreciated
25 March 2026
Great service for buying or selling
Have had great service both online and in person. Went into the brannch and left my ID and happily they posted back to me! :-)
Never had an issue and am a return customer!
19 March 2026
Great service as always.
Great service, site really easy to use. Kept up to date with dispatch and delivery status and always on time. Wouldn’t use anyone else
23 March 2026
I’ve regularly use Gold.co.uk because…
I’ve regularly use Gold.co.uk because of the trust I have in them with handling and settling all my gold issues.
23 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.