Goicelandtours Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, and accommodating, often going above and beyond to tailor trips to individual needs. Many people highlight the excellent service and personalized attention received, making them feel confident and excited about their planned holidays. Reviewers frequently mention the exceptional customer service, noting the staff's knowledge, responsiveness, and ability to answer all questions with ease. The quick response times are particularly appreciated, with many customers noting the efficiency and prompt communication from the team.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

People report positive experiences with holidays, expressing excitement for their upcoming trips to Iceland,... See more

Service

Customers consistently note positive experiences with service, praising the staff for being friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and responsiveness... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam was so helpful in adjusting to our needs and especially not being too overbearing when we wanted something different, and he made it work with whatever we wanted so it was tailored to us! He was... See more

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Sophie was very helpful. She explained the areas where we would visit. What we could expect to see. Then included the other areas I had heard about. Told us to keep looking for other things that in... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Go Iceland Tours - Kevin

Kevin was very helpful and timely in providing the itinerary/cost for an Iceland ring road tour. While the total cost of the tour he provided didn't fit our budget, he was understanding and did share the details of the tour he had planned for us.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was incredibly helpful

Kevin was incredibly helpful. I called him “Johnny-on-the-spot” for his incredibly quick responses. I’m way up there in years now, and it was comforting to have someone so responsive and knowledgeable. There was never even the slightest delay in his communicating with me. I’m thinking of taking a trip to Italy due to his knowledge, responsiveness, and sense of humor! More tour groups could use a Kevin!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Sophie is the BEST!

Sophie is absolutely incredible! With her help, we have planned the most amazing honeymoon to Iceland. Everything was laid out clearly - no hidden fees, no pressure. We cannot recommend Sophie enough!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Adam 5 ⭐️

Adam did a great job creating custom itineraries to fit my group’s exact needs. He was patient throughout the whole process and was very flexible.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic staff

Matt has been an absolute delight to set up my trip with. Extremely thorough and engaging! He made setting up my trip a total breeze!

I highly recommend GoIceland tours!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin and Go Iceland Tours

Kevin has seriously been such a gem to work with! He reached out almost immediately after I filled out information on the Go Iceland Tours website asking if there were any particular activities we were interested in doing and then custom tailored a whole trip for us with an itinerary and video showing us each hotel and place we would be visiting. He then even had a call with me to discuss another activity I wanted to fit in, as well. This call happened on EASTER SUNDAY! We are so excited for our trip and to working with Kevin as we get everything finalized (:

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was very helpful

Kevin was very helpful planning a 5 day trip in Iceland for my family. He provided a description of the places and added more information about places we might want to see that I heard about. He was quick to answer my questions and follow ups. He offered to help us book our trip at a later date as we can’t make it this July.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin is fantastic

Kevin is fantastic, not only does he have an amazing attention to detail and quickly modifies our itinerary for any added interests we have found but I do believe he deserves the best and biggest pint because he is both gracious, personable and professional! Cheers, Kevin!!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

It is a difficult process to decide on…

It is a difficult process to decide on which tour company to work with particularly when traveling to Iceland as there are many to choose from. There is not much to go on other than reviews. I am really glad we landed with Diarmuid as he listened to what we wanted to get out of our allotted time in Iceland and designed the best possible itinerary.

26 March 2026
Unprompted review

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