Goicelandtours Reviews 101

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and positive attitudes, making the planning process enjoyable and stress-free. Many people highlight the excellent customer service, noting the personalized attention and genuine interest in their travel plans. The service provided is frequently described as seamless and efficient, with reviewers appreciating the quick response times and clear communication. Consumers are particularly impressed with the detailed planning and flexible itineraries for their holidays, often exceeding expectations.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Holidays

Customers had positive experiences with holidays, often praising the personalized planning and effort put... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and professionalism of... See more

Customer service

Users describe positive interactions with customer service, highlighting agents for their helpfulness and... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down unarguably Aoife has been one of the best well educated and knowlagable travel assistance agents we have ever incountered,as we have traveled the world through our military lives.this youn... See more

Rated 5 out of 5 stars

Matt had all the answers to my questions. He seems to be genuinely interested in my trip. Matt has an upbeat attitude that is infectious, I felt confident in our choice of tour after every conversatio... See more

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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Rated 5 out of 5 stars

Kevin was incredibly helpful

Kevin was incredibly helpful. I called him “Johnny-on-the-spot” for his incredibly quick responses. I’m way up there in years now, and it was comforting to have someone so responsive and knowledgeable. There was never even the slightest delay in his communicating with me. I’m thinking of taking a trip to Italy due to his knowledge, responsiveness, and sense of humor! More tour groups could use a Kevin!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Sophie is the BEST!

Sophie is absolutely incredible! With her help, we have planned the most amazing honeymoon to Iceland. Everything was laid out clearly - no hidden fees, no pressure. We cannot recommend Sophie enough!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Adam 5 ⭐️

Adam did a great job creating custom itineraries to fit my group’s exact needs. He was patient throughout the whole process and was very flexible.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic staff

Matt has been an absolute delight to set up my trip with. Extremely thorough and engaging! He made setting up my trip a total breeze!

I highly recommend GoIceland tours!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin and Go Iceland Tours

Kevin has seriously been such a gem to work with! He reached out almost immediately after I filled out information on the Go Iceland Tours website asking if there were any particular activities we were interested in doing and then custom tailored a whole trip for us with an itinerary and video showing us each hotel and place we would be visiting. He then even had a call with me to discuss another activity I wanted to fit in, as well. This call happened on EASTER SUNDAY! We are so excited for our trip and to working with Kevin as we get everything finalized (:

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was very helpful

Kevin was very helpful planning a 5 day trip in Iceland for my family. He provided a description of the places and added more information about places we might want to see that I heard about. He was quick to answer my questions and follow ups. He offered to help us book our trip at a later date as we can’t make it this July.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin is fantastic

Kevin is fantastic, not only does he have an amazing attention to detail and quickly modifies our itinerary for any added interests we have found but I do believe he deserves the best and biggest pint because he is both gracious, personable and professional! Cheers, Kevin!!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

It is a difficult process to decide on…

It is a difficult process to decide on which tour company to work with particularly when traveling to Iceland as there are many to choose from. There is not much to go on other than reviews. I am really glad we landed with Diarmuid as he listened to what we wanted to get out of our allotted time in Iceland and designed the best possible itinerary.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was great & informative

The information Kevin offered was great! There were so many options and a variety of ideas. He also worked hard to keep what we wanted within our budget. I am very excited for my vacation to iceland

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and availabe

Kevin was great for offering options and giving us a good overview of places to visit in Iceland. We chose not to do the self drive option, but were very well informed in what was possible if we chose to drive ourselves. All accommodations and vehicle fully sourced and arranged.

24 March 2026
Unprompted review

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