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Go Girl Insurance Reviews 

2,373
•
TrustScore 4.5 out of 5

4.4

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently found the insurance prices to be very competitive and affordable, often significantly cheaper than other providers, especially for young or provisional drivers. The service and user experience are consistently praised, with many highlighting the website's ease of use and straightforward navigation, making the process of getting quotes and managing policies hassle-free. However, some people were dissatisfied with aspects of customer service, describing staff as poor communicators or unprofessional in their interactions. These experiences sometimes included unexpected charges for policy changes, or difficulties with website functionalities like linking policies to existing accounts or logging in.

What people talk about most

Price

Reviewers frequently express satisfaction with the competitive and reasonable pricing, often finding quotes... See more

Service

People report positive experiences with service, often highlighting the ease and speed of obtaining insurance... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of navigation and... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and clear... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve found Go Girl car insurance really easy to use and deal with. The website is simple to navigate, getting a quote only takes a few minutes, and the policy details are clear. Whenever I’ve needed t... See more

Rated 4 out of 5 stars

Good price and easy to use web site. Good that things like handbags are covered too. However, I travel a lot and did not realize I had to send in my proof of no claims as other insurance companies n... See more

Rated 4 out of 5 stars

Switching to GoGirl was easy and all the documentation is easy to find and download from the website. They came in with a good price for a provisional driver without the black box so it made the decis... See more

Rated 4 out of 5 stars

First time buying Car Insurance from GoGirl. Easy Buying. Cheap Quote & goove Coverage so far from Documents atleast.

Company details

  1. Insurance Broker

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(2,373)

276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fab company to have my car insurance…

Fab company to have my car insurance with. Have been with them now for 11 years and no complaints from me. Only ever had to go through them once for help, that was for a cracked windscreen and they were so helpful. Never had a problem with them, pricing is very good, and I’m happy.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to work with

Very easy to confirm the quote originally contracted through Quidco. Payment was simple, documents easily accessed. Only gripe is I couldn't link my policy to an existing account - we've used GoGirl for all three 'kids' as they've been learning/new drivers.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Awful insurer to victims of their customers

One of their customers ran into the back of me on January 8th.
CCTV presented with full proof of everything as well as pictures etc all on the same day it happened.
It's now the end of March and this insurer hasn't settled the claim yet. This has impacted my insurance renewal as I ell as caused untold stress. I would never purchase a product from them or their underwriter as of this is how they treat you in the worst moments it shows their character as a company.

8 January 2026
Unprompted review
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Reply from Go Girl Insurance

Hi Donna. We're sorry to see this review and your comments regarding your Claim. If you require further assistance regarding this mater, please email us at feedback@sabre.co.uk, ensuring to include your Policy/Claim Reference a full explanation of your issue(s). Kind Regards.

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