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GOFO Reviews 270

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TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with delivery, including packages being delivered to the wrong address, not received, or left in an insecure location. Some people were dissatisfied with the staff, reporting unprofessional conduct from drivers. Conversely, a small portion of people felt satisfied with the delivery service, noting that their packages arrived safely, on time, and were handled with care.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast and careful... See more

Service

People report negative experiences with service, expressing extreme dissatisfaction and frustration. Many... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the excellent... See more

Staff

Clients share ambiguous opinions on staff. Some reviewers praise the thoughtfulness, courtesy, and efficiency... See more

Customer service

Reviewers highlight negative aspects of customer service, citing very poor experiences. Many customers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

you guys should give up dates did not understand tracking would like to wear it to graduation .

Rated 4 out of 5 stars

Wow, I came in to leave a good review and I see so many had horrible experiences with them, Guess I was the lucky one? But my experiences was good, they answered my call, got my address changed from P... See more

Rated 1 out of 5 stars

The delivery driver attempted to deliver my package to the wrong house. Then stole my package after the pressed "delivered". Trying to contact the company but they are hiding. So I made a police repor... See more

Rated 1 out of 5 stars

Very disappointed with Gofo’s delivery service. My package was marked as delivered, but it was not delivered to the correct address, my mailbox, or my front door. I received no proper notification or... See more

Contact info

2.7

Poor

TrustScore 2.5 out of 5

270 reviews

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Rated 1 out of 5 stars

I never ordered these items

I never ordered these items. I merely put them in my cart to compare them. Yet another screw up by temu. Wrong size, wrong quantity, and now not ordered. I want a refund for both items.

27 April 2026
Unprompted review
Rated 4 out of 5 stars

I've had many deliveries made via GOFO

I've had many deliveries made via GOFO. I've only had one issue where the item was broken and leaking outside of the packaging and the delivery driver still dropped off the package. Waste of my time having to get refund and waste of fuel delivering instead of marking it as damaged from the start. I would say they have a 99% success rate with my deliveries.

27 April 2026
Unprompted review

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