GOBIK Reviews 

208
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality and design, highlighting that items often look even better in real life and offer excellent comfort and fit. Many people appreciate the efficient and fast delivery service, with some receiving their orders sooner than expected. Reviewers also find the products to be of great value, with fair prices compared to other brands. However, some customers mentioned issues with expensive postage and unexpected import taxes, which added significant additional costs to their orders. There were also occasional complaints about order processing, including delays in shipping, incorrect sizing, and difficulties with returns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its amazing quality and design, with... See more

Quality

Customers had positive experiences with quality, often praising the amazing quality and design of products,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting easy ordering processes and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising the good prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick dispatch and return of unwanted items. Excellent comminication of order and dispatch. Amazing product quality and design. Items are very unique and look even better in real life compared... See more

Rated 4 out of 5 stars

Products are great and I have received the true value of them. Delivery was quick. At the same time I would like to track the delivery to know when it's arriving. Unfortunately that was not possible o... See more

Rated 4 out of 5 stars

Good quality and great design, I would like to have this special design for women too to fit better in the waist

Rated 4 out of 5 stars

Their kit is first class, great quality - postage is very expensive though!


Company details

  1. Sportwear Manufacturer
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store

Written by the company

Diseñamos, fabricamos y personalizamos ropa de ciclismo inspiradora. De ciclistas para ciclistas, con la mejor tecnología y material para gente inconformista.


Contact info

4.1

Great

TrustScore 4 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(208)

183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality of service

I recently had a truly pleasant shopping experience that was fast, smooth, and completely problem-free. I found what I needed quickly, completed the purchase in just a few minutes, and received my order sooner than expected. The product was exactly as described, the packaging was perfect and of very high quality, and there were no issues at all.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, well designed and comfortable bib shorts. Fast delivery to UK, would highly recommend Gobik.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered because I was very excited to…

I ordered because I was very excited to try the brand, there was an “error” on the website that listed some items at 0 Euro, I thought it was a promotion of sorts and I added to my cart and submitted the order, everything was fine. A week later my gear was still not shipped, I tired contacting them and instead of figuring out something with my order, which other brands would’ve honor the order since it’s not the users fault, they just decided tu issue a refund without even trying to come to a middle ground for resolution. I unfortunately won’t try to buy from them again…

14 May 2026
Unprompted review
GOBIK logo

Reply from GOBIK

Hello Carlos! Thank you for your review. We sincerely apologize for what happened; this was an isolated error on our website that displayed incorrect prices. Unfortunately, we were unable to process the order under those conditions, so a refund was issued.We truly regret any inconvenience caused and appreciate your feedback.

Rated 1 out of 5 stars

Horrible

Horrible, setting false expectations that within 24 hours item will be shipped. 3 days later and still not shipped. Your service has gone down the drain, and I have been buying Gobik for a few years, 3 horrific orders.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

I was sent the wrong size and returns process is a nightmare. It is almost impossible to get past the AI agent that promises the world but does nothing. I could not get anyone on the phone on the number provided. The result being that I will not have the new bib shorts ordered for my upcoming trip (if I ever get them?!). Very disappointing.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I was charged 50% on duties. You should at least give an estimation on these charges.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order . If you’ve owned Gobik gear before the fit is so repeatable and the quality is exceptional. I value the fit , nice and repeatable. The style is great too .

1 May 2026
Unprompted review
Rated 3 out of 5 stars

Hole in bibs

The grit bibs are very comfortable but when I first put on I noticed a small hole where the black waist band wasn't attached to the bib shorts material.

9 May 2026
Unprompted review

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