GOBIK Reviews 

208
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality and design, highlighting that items often look even better in real life and offer excellent comfort and fit. Many people appreciate the efficient and fast delivery service, with some receiving their orders sooner than expected. Reviewers also find the products to be of great value, with fair prices compared to other brands. However, some customers mentioned issues with expensive postage and unexpected import taxes, which added significant additional costs to their orders. There were also occasional complaints about order processing, including delays in shipping, incorrect sizing, and difficulties with returns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its amazing quality and design, with... See more

Quality

Customers had positive experiences with quality, often praising the amazing quality and design of products,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting easy ordering processes and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising the good prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick dispatch and return of unwanted items. Excellent comminication of order and dispatch. Amazing product quality and design. Items are very unique and look even better in real life compared... See more

Rated 4 out of 5 stars

Products are great and I have received the true value of them. Delivery was quick. At the same time I would like to track the delivery to know when it's arriving. Unfortunately that was not possible o... See more

Rated 4 out of 5 stars

Good quality and great design, I would like to have this special design for women too to fit better in the waist

Rated 4 out of 5 stars

Their kit is first class, great quality - postage is very expensive though!


Company details

  1. Sportwear Manufacturer
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store

Written by the company

Diseñamos, fabricamos y personalizamos ropa de ciclismo inspiradora. De ciclistas para ciclistas, con la mejor tecnología y material para gente inconformista.


Contact info

4.1

Great

TrustScore 4 out of 5

208 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(208)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience


Bad experience. I ordered and days later got an email from DHL saying I had to pay $50 in shipping/import fees to get my package delivered in Miami. This fee was never shown at checkout or mentioned before. I wouldn't have bought it if I had known.
I asked for a refund and still haven’t received it. Now they also want me to pay _their_ delivery costs just to process my full refund.

19 June 2026
Unprompted review
Rated 3 out of 5 stars

UK buyers, beware of import Tax, VAT and handling charges

I ordered directly with Gobik from the UK, ordering was easy and there was a dicount applied, wich was nice.

My issue was then with import tax and duty, not Gobik's fault, but could be made clearer. For UK, 12% import duty (unles manufacturing is in EU and certified as such) 20% VAT, £11 handling charges. In total 40% additional cost to my order!!

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing experience — great design team, terrible follow-through

The design process was genuinely impressive — 5 revisions, creative and responsive team. We confirmed our order in May.
Then 37 days of complete silence. No invoice, no confirmation, nothing. When I raised this, I was told I was being arrogant and that they would refuse our order.
We had a hard event deadline. We were ready to pay. Full email documentation backs this up.
Talented people, broken process, and an unacceptable response to legitimate feedback.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Gobik Pouch Grande fabric worn out within 3 months

I bought the Gobik Pouch Grande in April this year. reading reviews and because of the design, I considered this product to be the best choice. It's rather expensive compared to other brands, but I thought good quality is worth the price.
Today, less then 3 months later, I noticed that the fabric is completely worn out and teared at the spots where it touches the saddle. Not what I expected from a €40 saddle bag... I think it's a fabric issue, the rain cover was permanently on it so I would think the cover would wear first but in fact the rain cover is still intact

30 June 2026
Unprompted review
Rated 4 out of 5 stars

Outstanding Quality. (Camiseta deportiva de excelente validation!!)

Very quick dispatch and return of unwanted items. Excellent comminication of order and dispatch. Amazing product quality and design. Items are very unique and look even better in real life compared to the screen. Very pleased with my jerseys.

Would have been 5 stars, however I did not know about the import tax to the UK. Gobik did not charge me tax on the original order so no issues with Gobik. However, if you are planning on returning items from the Uak you have to claim tax back from HMRC which is not straight forward. Would have liked to have know this before I purchased.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Much faster this time

Much faster this time! Unlike my previous order this one came in about 48 hrs. The products are great, perfect for hot summer weather

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Wrong sizes!

Each and every item I ordered based on AI size measuring was wrong.

28 May 2026
Unprompted review
GOBIK logo

Reply from GOBIK

Hello Luc! Thank you for your feedback. Sorry the fit wasn’t right, we’ll keep improving

Rated 4 out of 5 stars

Tracking the delivery

Products are great and I have received the true value of them. Delivery was quick. At the same time I would like to track the delivery to know when it's arriving. Unfortunately that was not possible on your home page.

11 June 2026
Unprompted review

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