Very quick dispatch and return of unwanted items. Excellent comminication of order and dispatch. Amazing product quality and design. Items are very unique and look even better in real life compared... See more
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Company details
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Diseñamos, fabricamos y personalizamos ropa de ciclismo inspiradora. De ciclistas para ciclistas, con la mejor tecnología y material para gente inconformista.
Contact info
C/ Músico Azorín Torregrosa 12, 30510, Yecla (Murcia), Spain
- +34 968 075 006
- info@gobik.com
- gobik.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 24 hours
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Prompt delivery to the UK quality of…
Prompt delivery to the UK quality of products was first class and the fit was as specified on the website and super comfortable absolutely the best cycling clothing I have bought
Bad experience
Bad experience. I ordered and days later got an email from DHL saying I had to pay $50 in shipping/import fees to get my package delivered in Miami. This fee was never shown at checkout or mentioned before. I wouldn't have bought it if I had known.
I asked for a refund and still haven’t received it. Now they also want me to pay _their_ delivery costs just to process my full refund.
Excellent clothing quality
Excellent clothing quality, clean handling of the purchase with quick delivery. I will shop here again
UK buyers, beware of import Tax, VAT and handling charges
I ordered directly with Gobik from the UK, ordering was easy and there was a dicount applied, wich was nice.
My issue was then with import tax and duty, not Gobik's fault, but could be made clearer. For UK, 12% import duty (unles manufacturing is in EU and certified as such) 20% VAT, £11 handling charges. In total 40% additional cost to my order!!
Disappointing experience — great design team, terrible follow-through
The design process was genuinely impressive — 5 revisions, creative and responsive team. We confirmed our order in May.
Then 37 days of complete silence. No invoice, no confirmation, nothing. When I raised this, I was told I was being arrogant and that they would refuse our order.
We had a hard event deadline. We were ready to pay. Full email documentation backs this up.
Talented people, broken process, and an unacceptable response to legitimate feedback.
Gobik Pouch Grande fabric worn out within 3 months
I bought the Gobik Pouch Grande in April this year. reading reviews and because of the design, I considered this product to be the best choice. It's rather expensive compared to other brands, but I thought good quality is worth the price.
Today, less then 3 months later, I noticed that the fabric is completely worn out and teared at the spots where it touches the saddle. Not what I expected from a €40 saddle bag... I think it's a fabric issue, the rain cover was permanently on it so I would think the cover would wear first but in fact the rain cover is still intact
Excellent clothing at a good price
Excellent clothing at a good price. Shipping is fast, efficient and easy. a great company to order from.
Amazing quality & design
Proces for refunds or exchanges
Everything on the website is very clearly communicated. The process for refunds or exchanges is also perfected down to the last detail.
Great choice of product and from…
Great choice of product and from factory to door exceptional delivery 👌
Efficient and easy when you buy…
Efficient and easy when you buy something wrong and need to change.
I use Gobik 2-3 Years and it is the…
I use Gobik 2-3 Years and it is the best.
Fast delivery and great product
Fast delivery and great product. Product is true too size
Outstanding Quality. (Camiseta deportiva de excelente validation!!)
Very quick dispatch and return of unwanted items. Excellent comminication of order and dispatch. Amazing product quality and design. Items are very unique and look even better in real life compared to the screen. Very pleased with my jerseys.
Would have been 5 stars, however I did not know about the import tax to the UK. Gobik did not charge me tax on the original order so no issues with Gobik. However, if you are planning on returning items from the Uak you have to claim tax back from HMRC which is not straight forward. Would have liked to have know this before I purchased.
Much faster this time
Much faster this time! Unlike my previous order this one came in about 48 hrs. The products are great, perfect for hot summer weather
Excellent fabric
Excellent fabric, and great fit. Always a delight to wear Gobik gear.
Excellent customer care and great…
Excellent customer care and great product.
Wrong sizes!
Each and every item I ordered based on AI size measuring was wrong.

Reply from GOBIK
Tracking the delivery
Products are great and I have received the true value of them. Delivery was quick. At the same time I would like to track the delivery to know when it's arriving. Unfortunately that was not possible on your home page.
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