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AYO Reviews 248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the product, praising its quality and ease of use, and noting that it effectively helps with sleep patterns, energy levels, and mood improvement. The product is described as convenient, portable, and effective, with many users integrating it seamlessly into their daily routines and experiencing significant positive changes in their well-being. Reviewers consistently highlight the exceptional customer service, often describing it as outstanding, prompt, and going above and beyond to ensure customer satisfaction, even replacing damaged products without hassle. However, some people mentioned issues with the product's design, finding it uncomfortable or made with brittle plastic, and a few experienced problems with the glasses not charging or feeling flimsy. Additionally, a small number of users felt the light could be brighter or that the carrying case was over-engineered and cumbersome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as a "game changer" for... See more

User experience

Customers consistently note positive experiences with user experience, finding the product convenient,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the product's effectiveness and... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many reviewers describing it as... See more

Service

Users describe positive interactions with service, with many reviewers finding it fantastic and helpful for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very happy with this product. A larger battery would be an excellent addition but the product itself has delivered in waking me up before my 4 AM alarm clock and Im now able to go the whole morni... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of these light therapy glasses and the ease of use! I struggle with seasonal moods and these seem to help me get through the dreary, gray days better. Though only used th... See more

Company replied

Rated 5 out of 5 stars

Changed my review from 1 to 5 stars. My initial issue was — I haven't got my order in 20 days. So I couldn't even assess the product itself. Unfortunately I still don't have ability to check o... See more

Company replied

Rated 5 out of 5 stars

As a sleep therapist I’ve used AYO glasses with clients with delayed sleep phase syndrome and seasonal depression. I’m amazed at the results and now wear them every morning myself. I have observed an... See more

Company replied


Company details

  1. Electronics Company

Written by the company

AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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Rated 5 out of 5 stars

Great product + amazing customer service

The glasses make me feel so much more awake and the customer service team are amazing, which I really value in a world where I’m constantly let down by customer service.

I bought these as I wanted a SAD lamp but after some research found the AYO glasses as a highly recommended product that doesn’t obstruct your vision and means you can go about your day as opposed to sitting in front of a lamp for ages. The app is really sophisticated too and helps track your circadian rhythm and connects with your Apple watch.

22 January 2025
Unprompted review
AYO logo

Reply from AYO

Thank you so much for your kind words! We're very happy to hear that AYO is making a positive impact on your energy and daily routine. It means a lot to us that you appreciate our customer service—we're always here for you! 😊 Enjoy your AYO experience! 💙

Rated 5 out of 5 stars

Good stuff

Its good stuff. I like it. Its great. Would recommend. Thank you very much

29 January 2025
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Reply from AYO

Thank you so much for sharing your impressions! We're thrilled to hear that you're enjoying AYO and that you’d recommend it. Your support means a lot to us!

If you ever have any questions or need assistance, feel free to reach out—we’re always happy to help. Enjoy your AYO experience!

Best regards,
AYO Team

Rated 3 out of 5 stars
AYO logo

Reply from AYO

Thank you for your feedback. We’re sorry to hear that you haven’t found the app useful so far. Our goal is to provide a valuable experience, and we’d love the opportunity to guide you through its features so you can get the most out of it. Please feel free to reach out to us at support@goayo.com—we’d be happy to assist!

In short, the AYO app enhances your experience by allowing you to customize session intensity and duration, activate red light mode, and track your circadian rhythm alignment. It also offers personalized programs (Winter Blues, Energy, Sleep, Metabolism) and provides recommendations on light exposure, meal timing, exercise, and sleep to help optimize your well-being.

We’d love to help you explore these features and ensure you get the best experience with AYO. Looking forward to hearing from you!

Best regards,
AYO Team

Rated 5 out of 5 stars

First thing I have to mention is that…

First thing I have to mention is that the customer service is beyond amazing. The employees are all so kind and friendly. The glasses are amazing and serving their purpose. I’ve been waking up earlier, my mood has improved and the glasses are super fun and easy to use. The app that comes along with the AYO+ is amazing and very useful and helpful for planning what to do at which time of the day. It also contains some articles with fun and interesting facts about health and similar.
Overall, I can say I am more than satisfied with this product.

21 January 2025
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Reply from AYO

Thank you so much for taking the time to share your first impressions with the AYO product and our support team! We are thrilled to hear your positive experience and look forward to supporting you further in your AYO journey!

Kind regards, AYO team

Rated 5 out of 5 stars

My mood is so much better using these…

My mood is so much better using these during my morning routine! I’m getting them for the people in my life who need them during this brutal winter!

17 January 2025
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Reply from AYO

Thank you so much for sharing your impressions of AYO! We are very happy to hear that AYO has been making such a positive difference to your mood during the winter. We look forward to supporting you further in your AYO journey!

Kind regards,
AYO team

Rated 5 out of 5 stars

Great product, great customer service

I received AYO glasses as a Christmas gift—after purchasing a pair for myself. Customer service was quick to respond and issue a full refund. The glasses are well made, come in a sturdy and secure case, and, most importantly, have been critical in regulating my circadian rhythm and improving my alertness in the morning. I wear them for about 2h every morning (I’ve adopted a modified version of the VLiDACMel entrainment protocol, the current gold standard for folks with circadian rhythm disorders).

26 December 2024
AYO logo

Reply from AYO

We’re very happy to hear that your experience with AYO has been so positive and that both the product and our customer service exceeded your expectations. It’s fantastic that you’ve found the glasses to be well-made and effective in regulating your circadian rhythm—especially with your tailored approach.

Your dedication to improving your morning alertness and circadian rhythm is truly inspiring, and we’re so glad AYO has been a critical part of your routine. If you ever have questions, need further support, or want to share more about your journey, we’re always here for you!

Thank you again for your support, and we wish you continued success and energized mornings!

Kind regards,
AYO Team

Rated 5 out of 5 stars

I’ve only been using the device for a…

I’ve only been using the device for a week, so it’s still early to assess the full benefits, but the initial results are promising. I had to reach out to AYO customer service shortly after receiving my purchase, and their response was impressively quick and positive. They resolved my issue immediately. Excellent customer service!

8 January 2025
Unprompted review
AYO logo

Reply from AYO

Thank you so much for sharing your experience with AYO. We are glad to hear that you have been satisfied with the product and appreciate the responsiveness of our customer support team. We look forward to supporting you further in your AYO journey!

Kind regards,
AYO team

Rated 5 out of 5 stars

AYO Glasses Really Work

I bought my AYO glasses 8+ years ago. Using them makes a huge improvement in your mental wellbeing. The rechargeable battery finally gave up this week so I reached out to Customer Service. They responded quickly, resolved my issue, and were very professional and kind. Maybe the best customer service of any company I've dealt with recently! Highly recommend.

7 January 2025
Unprompted review
AYO logo

Reply from AYO

Thank you so much for sharing about your experience using AYO for over 8 years. We are very happy to hear that you have been satisfied with the product and truly appreciate your continued trust. We look forward to supporting you further in your AYO journey!

Kind regards,
AYO team

Rated 5 out of 5 stars

Well constructed

Well constructed, easy to use

25 December 2024
AYO logo

Reply from AYO

Thank you so much for taking the time to share your impressions of our device! We are glad to hear that you appreciate the product.

If we can provide any help or assistance, please do not hesitate to reach out to us.

Kind regards,
AYO team

Rated 2 out of 5 stars

Product use and documentation could be…

Product use and documentation could be improved significantly. Larger font would be nice. Most of your documentation consists of CYA disclaimers rather than how to do things. Please note that not everyone will want to, or have the free space to, use the phone app.

23 December 2024
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Reply from AYO

Thank you for sharing your feedback. We truly appreciate your input as it helps us understand how we can improve and better meet the needs of our users.

We’re very sorry to hear that the product documentation and usability didn’t fully meet your expectations. Your suggestions are very valuable, and we will certainly take them into account as we work on improving our materials.

We would also kindly invite you to contact us at support@goayo.com to assist you with any difficulties you might be experiencing in using the product, whether it’s navigating the app or using the glasses without it.

We look forward to hearing back from you to help and ensure you get the most out of your AYO experience.

Warm regards,
AYO team

Rated 5 out of 5 stars

Customer service🤩

Responses to my questions answered promptly excellent customer service

10 December 2024
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Reply from AYO

Thank you so much for your feedback! We are glad to hear that we have been helpful. Kind regards, AYO team

Rated 5 out of 5 stars

This device is LIFE CHANGING

This device is amazing. I now wake up before my alarm or just with one alarm and not 10 like before. Life changing for sure. I am able to study better and work better. My energy level is amazing. The support from customer service is insanely good. I am a fan for life.

18 November 2024
AYO logo

Reply from AYO

Thank you so much for sharing your incredible feedback! 🌟 We're thrilled to hear how life-changing the device has been for you.

We're also delighted to know that our customer service team has made such a positive impression. Your kind words motivate us to keep providing the best experience possible.

If you ever need further support or have any questions, don’t hesitate to reach out.

Warm regards,
AYO team

Rated 5 out of 5 stars

Great light for a early morning riser!

I wake up at 3:45 a.m. and want to get the early morning light to set my circadian cycle. The light works great for this.

13 December 2024
AYO logo

Reply from AYO

Thank you so much for sharing your experience! We are glad to hear that AYO has been helping you so well with waking up in the morning.

Kind regards, AYO team

Rated 3 out of 5 stars

Improved sleep, but some issues/concerns.

These glasses have vastly improved my sleep and energy. I use them more than the recommended time during the day as I work in a dark room with a computer all day long (usually between 1-3 hours daily). My biggest complaints are 1. The need for an app that is questionable in its privacy policy and 2. A lackluster battery.

The app is nearly useless, and for the developers to have the audacity to charge $100 for a lifetime or $60/mo is absolutely ridiculous. It’s there to steal your data and create a profile by which to make money off of you, obviously.

The battery life is only around 2-3 hours on high usage, which means I have to charge the glasses daily. I was sunder the impression that the case had a wireless charging unit inside - it does not. I have to plug the glasses into the wall daily, and they take about 3 hours to charge.

Overall, I love the glasses and how they have improved my sleep. But, they’re wildly overpriced and there are privacy concerns with the mandatory app.

23 November 2024
AYO logo

Reply from AYO

Hello and thank you for sharing your detailed feedback. We’re thrilled to hear that AYO has significantly improved your sleep and energy levels—helping our customers achieve better sleep and well-being is at the heart of everything we do.

We also appreciate your candid comments, and we’d like to address the points you raised:

App Use and Privacy
We’d like to clarify that the AYO app is not mandatory for using the wearable. You can enjoy the benefits of the product without the app by following the included usage guidelines.

If you do choose to use the app, its purpose is to enhance your experience and provide personalized recommendations based on your preferences and sleep patterns. Regarding your privacy concerns, we want to assure you that we handle your data with the utmost care. Per our Privacy Policy (https://goayo.com/ToU/):

"Such information will not be sold, licensed, distributed, or otherwise provided to third parties without your express written consent, except to process payment information."

Your sleep and health data is used solely to improve your experience and provide better recommendations, and we’re always happy to discuss our practices further if you have any concerns.

App Pricing
We’d also like to kindly clarify a misunderstanding about the app’s pricing. The Lifetime membership is currently discounted to $70 (regular price $299) as we continue to build exciting functionalities that will be launched in 2025. The Annual membership is priced at $59 per year, not per month. We hope this clears up any confusion! Lastly, please note that within the 60-day return period, you can request a full refund of your AYO + app or only of the app and keep the wearable if you prefer this way.

Battery and Charging
The AYO wearable is designed for typical use of 20–30 minutes daily, allowing the battery to last up to a week on a single charge. We’re sorry to hear about your charging frustrations. Regarding the wireless charging case, you may have seen information about our original AYO model (2017-2019 edition), which included this feature. However, due to customer feedback about convenience, charging time, etc., we transitioned to direct charging to streamline and improve the process.

If you’re using the device for extended periods beyond the recommended usage (e.g., 1–3 hours daily), the battery life may understandably be impacted. If you have further concerns about this, we’d be happy to explore potential solutions with you.

We value your feedback and your trust in AYO. If you have any further questions or concerns, please don’t hesitate to contact us directly—we’re here to help.

Warm regards,
AYO team

Rated 5 out of 5 stars

Product is working great

Product is working great. Easy to understand and use. Support was awesome. Thank you

22 November 2024
AYO logo

Reply from AYO

Thank you so much for sharing your impressions of the product and our service. We are glad to hear that and look forward to supporting you further in your AYO journey. Kind regards, AYO team

Rated 5 out of 5 stars

Fantastic solution for winter blues and…

Fantastic solution for winter blues and more energy! Also enjoying the sleep and circadian rhythm options. Superb customer support!

13 November 2024
AYO logo

Reply from AYO

Thank you so much for sharing! We are happy to hear that AYO is providing you with more energy and that you are enjoying its effect. Kind regards, AYO team

Rated 5 out of 5 stars

Really works

Really works. Furthermore the glasses in contrary to a static lamp (which I bought first) van be more easily used in the busy everyday family life.

18 November 2024
Unprompted review
AYO logo

Reply from AYO

Thank you so much for sharing your experience with AYO! We are glad to hear that you have been enjoying it and you find it better than a static lamp. We look forward to supporting you in your AYO journey! Kind regards, AYO team

Rated 5 out of 5 stars

Ayo plus wearable

I ordered my Ayo wearable with the red light option, Ayo +
Works perfect.
Had a better night’s sleep and felt more energized in the morning. A real outcome for the very short days in winter in my region!

20 November 2024
Unprompted review
AYO logo

Reply from AYO

Thank you so much for sharing your experience with AYO so far. We are glad that you have already slept better and felt better in the morning. We look forward to supporting you further in your AYO journey!

Kind regards,
AYO Team

Rated 4 out of 5 stars

Device itself is good

Device itself is good. The app has opportunity to grow more - like including current battery life. Glasses do not seem to have as long of a battery (using it 20 mins per day) as noted on the website.

UPDATED 1/2025
I was reached out to regarding battery life and sent a new pair of glasses. Battery life is much better on new pair.
Great customer service

30 October 2024
AYO logo

Reply from AYO

Thank you for sharing your feedback! We're glad to hear you find the device itself to be good and appreciate your thoughts on improving the app—your suggestions make sense and help us grow. We have shared them already with our technical team.
Regarding the battery life, you should be experiencing the duration as mentioned on our website or even longer. We'd love to investigate this further to ensure everything is functioning as it should. Can you please contact us at support@goayo.com so we can assist you promptly?
Thank you!
Kind regards,
AYO Team

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