Go Smart Repair Reviews 

1,863
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally polite, friendly, and professional, ensuring that every home visit is handled smoothly and pleasantly. People deeply appreciate that technicians provide prompt communication regarding their exact arrival times and thoroughly explain the entire repair process beforehand. Consumers are consistently impressed by the outstanding quality of the bodywork and wheel repairs, noting that damaged areas become completely undetectable and vehicles look brand new. Reviewers repeatedly emphasize the incredible convenience of having these expert mobile services delivered directly to their home driveways.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that technicians are consistently friendly,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional technicians.... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the flawless finish and... See more

Product

Clients share positive opinions on product quality, expressing satisfaction with flawless repairs that make... See more

Customer service

Consumers find customer service to be satisfying, reporting that staff members are helpful, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,863)

435 reviews in the last 12 months

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Rated 5 out of 5 stars

Mick is very professional

Mick provided his service promptly. He explained to us very clearly the repair options and how it would look like. We felt like he treated our car repairs like it would be his own car. Mick is very friendly and very professional. We would recommend his service to anyone.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Vehicle repairs

Grant, the technician just gets on with the job in hand. Very efficient, very good customer service skills. A friendly man who respects your vehicle and does an excellent job. No complaints

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Alloy Wheel Refurbishing

Mike Hammett the technician rang before hand gave me an arrival time,
he arrived at my home at the stated time.
To refurbish my alloy wheel and it was a superb job it look so good it could have passed inspection as a new wheel.
Would highly recommend Mike and use his services again should the need arise.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant.
Mick turned up in time and couldn’t have been nicer and more helpful. The finish is fantastic.
Thank you

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Rhys was communicative from the start - kept me informed of when he expected to arrive and then did a fantastic job on the repair - it is back to perfect. He also was friendly and tidy 🙂

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Good communication from technician

Good communication from technician, very polite, professional and helpful. Thank you Michael Hammett. Repair took longer than expected due to some previous damage apparently but looked fab once finished. This was an alloy wheel repair and we had some issue locating wheel nuts but Mike remained calm and made some helpful suggestions.

15 April 2026
Unprompted review

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