Glued to Music Reviews 

Excellent service. Good communication. Order was filled and despatched incredibly quickly. Can highly recommend this company for service and high quality items!

Helpful communication and quick postage. Great variety of stock

Ordered from these guys several times with no issues. Will definitely order again. Fast delivery too.

Great company for luthier supplies, I've bought a few things from them now as they often have items in stock that some other suppliers don't. The items always arrive promptly and as described.

Excellent service excellent price and kept well informed throughout
A very satisfied customer
Thank you, highly recommended!

Just a small order for two Schaller strap buttons, one of which had a problem with the hex socket. However, after sending an email to them showing the problem, a replacement button was sent to me very rapidly.
All in all, excellent service with the initial order arriving after only a couple of days and the replacement sent immediately they were aware of the problem. Definitely 5 stars!

First time ordering from glued to music and as always when ordering from a new place I hope it will all work out ok. I purchased a Schaller Floyd rose through the website, it was dispatched the following day and I received it the day after that. Fantastic quick service and I’ll be very happy to buy from them again in the future!

Can not get through to the company. Only email, 'captcha' denied access to emails, no phone number. Trying to chase order.☆☆☆.
19th January. Resolved, company contacted me, was able to reorder.
Quick delivery, exact item, happy. Contact only by email, captcha bug keeps throwing me out, I would prefer a phone number if there's a problem. I will use this company again.

Even though my orders have been small, the service and fast delivery have been top notch, free postage as well as great prices.

I've emailed them with questions about a small accessory I had trouble finding (a certain size of strap buttons for my jazz bass). They emailed back within a day and took the issue as seriously as if I was planning to spend hundreds of pounds with them.
I've placed a larger order than I planned, because I was so happy with their customer service I thought why not stock up on some picks and string wipes.
Default 48hour free royal mail delivery and the strap buttons fit perfectly!
I'll definitely purchase from them again!

The customer service from the Glued to Music team was great throughout and they were able to advise on the correct part that would fit my specific Ibanez guitar perfectly. Communication was fantastic and the items were dispatched quickly and securely. They seem like they genuinely care about their customers and I won't hesitate to buy my guitar parts from Glued to Music in the future.

Had the Floyd-Rose part I was looking for and great after-sales service when a bit needed replacing.

I ordered some guitar upgrades from Glued to music (bridge / tailpiece and knobs). The communications were great, i got an e-mail double checking if i had ordered the correct gear as there were some metric and some imperial items on the order. When i gave it the thumbs up, the order was placed, shipped and at my door the next day. Great service, thanks!

Bought a truss road tool through reverb and it arrived very quickly.

I had a to cancel a different order and they were really helpful, cancelling and refunding without issue.

Will definitely be using for all my spares in future!

Having had to return a set of PRS pickup rings to ‘Mark’ at glued to Music - as they were not suitable, I was informed that the goods were unsuitable for return - even though we discussed the matter previously. I meticulously packaged the goods and paid for the return postage, only to be informed that I should buy another set of different rings - at my own expense. How dare he and Glued to Music suggest that I would ever consider doing business with them ever again. I intend to share his appalling email with my social media network and musician friends.
Stunned by this!! I there was a ‘zero’ star, I would have used that instead.

Very fast order processing and sending out for delivery.
I‘ve ordered a part for my Jazzmaster and got it across Europe within a few days.

Excellent products speedily sent from a great company.

Great service. The item I bought was good quality and I was kept informed throughout the delivery process. I’ll definitely recommend this company.

Great price ,super fast free delivery and superb item for my Gordon Smith

Service is absolutely top notch. They always dispatch everything really quickly, the advertised stock control is perfect, things always arrive in good condition, they just provide a brilliant service. I am a guitar tech in the North East of England and I use many suppliers for both tools and parts. Glued to music is becoming one of my go-to places every time. Highly recommended.