Glowtopia Reviews 

1,051
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Couldn't have been more helpful. Missed something off my order so I rang to try and add to save paying two lots of postage. Lady who answered the phone said definitely possible but wasn't sure h... See more

Company replied

Rated 5 out of 5 stars

I ordered some neon accessories for an 80s party I was going to. They were delivered within 2 days and were perfect - good quality for a great price! Much better than tat off Amazon. Would definitely... See more

Rated 2 out of 5 stars

Ordered 50 glowsticks for a children's Xmas event after Hobbycraft let me down; Glowtoipia website promises delivery within 24 hours for an extra fee, so paid up. But delivery took 48 hours, not arriv... See more

Company replied

Rated 5 out of 5 stars

I ordered two items, they didn't turn up within the five day delivery window due to royal mail. I contacted the company and they called me the next morning and sent out replacement items for next da... See more

Company details

  1. Party Store

Written by the company

We're confident that you'll find some of the best prices on glow novelty products at Glowtopia without compromising on quality. We cater for small one-off orders as well as large orders at wholesale prices. We pride ourselves on speed and quality of customer service. Orders made before 2pm will be dispatched on the same day. We offer free delivery to UK destinations as well as the option of delivery via next day courier, often at no extra charge (this depends on order weight and size). Whether you're looking for wholesale glow sticks for a big event, or UV body paint and flashing glasses for a fancy-dress party, Glowtopia's the place to go!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,051)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great little company!

I ordered some neon accessories for an 80s party I was going to. They were delivered within 2 days and were perfect - good quality for a great price! Much better than tat off Amazon. Would definitely recommend!

28 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service! I ordered a T-shirt and it arrived incredibly quickly. Great communication throughout and the product was exactly as described. Highly recommend!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

String lights.

The ordering was easy to process. I placed several orders over a couple of days. Delivery was speedy with each order and arrived with everything that was needed.

1 September 2025
Rated 1 out of 5 stars

Not worth if you might have to return

I ordered something which I selected to be delivered the next day but apparently it somehow choose to be selected for a standard delivery.

When I asked for a refund and returned the item I was not refunded for my delivery cost and had to pay my own return. No one does that nowadays, this is very stingy service.

DO NOT RECOMMEND!

22 August 2025
Glowtopia logo

Reply from Glowtopia

Thank you for your feedback. We’re sorry to hear you were disappointed with your delivery experience.

We’ve reviewed your order and can confirm that the shipping method selected at checkout was standard delivery, as reflected on your order confirmation page and in your confirmation email. An estimated delivery date is also shown at this point and your order was delivered on time. It is the responsibility of customers to ensure the correct delivery option is chosen at the time of ordering.

As a small business, we do our best to provide a fair and transparent service, but we’re unable to cover return shipping costs where an error has been made by the customer during the order process. Our returns policy is clearly outlined on our website when ordering.

We appreciate you taking the time to share your thoughts, and we’re always here if you'd like to discuss anything further.

Rated 5 out of 5 stars

The price was very good

The price was very good, the order was delivered quickly. A very easy purchase with no problems whatsoever.

1 September 2025
Glowtopia logo

Reply from Glowtopia

Thank you so much for your kind words! We're really glad to hear that you were happy with the price and that your order arrived quickly. It’s great to know everything went smoothly — that’s exactly what we aim for!

We appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

Glowtopia supplied us with great…

Glowtopia supplied us with great products.

24 July 2025
Glowtopia logo

Reply from Glowtopia

Thank you for the great feedback! We're so pleased to hear you were happy with the products. We really appreciate your support and hope to supply you again in the future!

Rated 5 out of 5 stars

Direct responce

Direct responce, good service and good product

30 June 2025
Glowtopia logo

Reply from Glowtopia

Thank you for your kind words! We're really pleased to hear you were happy with the quick response, our service, and the product. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, I love the comet light up balls my dog likes to throw them up and down he doesn't damage them.
CB

28 June 2025
Glowtopia logo

Reply from Glowtopia

Thank you so much for the lovely review! We’re thrilled to hear you’re happy with the service and that you (and your dog!) are enjoying the comet light-up balls.

Rated 2 out of 5 stars
Glowtopia logo

Reply from Glowtopia

Thank you for your review. We're sorry to hear you're having issues with battery life.

Just to clarify, the product you ordered doesn’t come supplied with batteries, as stated on the product listing. The battery life can vary significantly depending on the brand and quality of the batteries used, so we recommend using fresh, high-quality batteries for the best performance.

If you have any further questions or need advice on suitable batteries, feel free to get in touch — we’re happy to help!

Rated 5 out of 5 stars

Excellent

Excellent, friendly service. Would highly recommend glowtopia, they're a good business.

25 April 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good quality product.

24 February 2025
Glowtopia logo

Reply from Glowtopia

Thank you for taking the time to give us a 5 Star review! We appreciate it and hope to have you as a customer again soon.

Rated 4 out of 5 stars

Fast service and good quality products

Fast service and good quality products. The kids loved their glow wands. I'd use again.

28 January 2025
Glowtopia logo

Reply from Glowtopia

Thank you for you review and we look forward to supplying you with products in the future!

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