Gloworm Lights Reviews 650

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered in Europe, lights arrived quickly. There was a small part missing, contacted them and they immediately sent the missing part and it arrived within 2 days. No hassle. The lights work really... See more

Company replied

Rated 5 out of 5 stars

website easy to find and choose additional handle bar mount for glow light . turned up quickly Mount broke first time fitting (rats!!) Ordered and paid for another ,then emailed explaining my d... See more

Rated 2 out of 5 stars

Buggy hardware with flickering with low frequency PWM at low modes. Also there is very high audible noise from DC DC converter in battery pack. Also there's is issues with unstable Bluetooth connectio... See more

Rated 5 out of 5 stars

Great light with long battery life. Small details are evident in their design. Love the new battery and display. Much improved over last gen. Glow seems to be committed to improving quality and fu... See more


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4.4

Excellent

TrustScore 4.5 out of 5

650 reviews

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Rated 1 out of 5 stars

I love the lights but unfortunately my…

I love the lights but unfortunately my battery (Gloworm Power Pack G 2.0) has died and, while I am well within the warranty period, I can get neither Gloworm NZ or Action LED lights (the US distributor) to respond to my queries.
So great lights but apparently no support

28 August 2022
Gloworm Lights logo

Reply from Gloworm Lights

Hi Bob, as per my email I'm really sorry to hear you've had some trouble with your battery pack and apologies also for the delayed response. In conjunction with the team in the US we'll do our best to get this resolved to your satisfaction. Cheers, Nico

Rated 1 out of 5 stars

Unfortunately my new lights didn't work…

Unfortunately my new lights didn't work fine. During the Fat Viking race 2022 edition in Norway when I needed it during the night it didn't work. It was so stressful . I'm afraid of using it cause it could not work properly when I need it. I was going to return it to you .

28 August 2022
Gloworm Lights logo

Reply from Gloworm Lights

Hi Michele, really sorry to hear you've had some trouble with your light. I've emailed you directly so we can get this resolved ASAP. Cheers, Nico

Rated 5 out of 5 stars

Purchased Gloworm 4-cell battery

Purchased Gloworm 4-cell battery. Turned up soon after ordering. We recently had an issue with one of our lights. Gloworm repaired the light even though it was just out of of its warranty period which was much appreciated. Our family has purchased a number of items from Gloworm. They are a great product.

18 July 2022
Rated 5 out of 5 stars

Quick to receive

Received the lights within 3-4 business days, very quick to ship to Adelaide. Good packaging, presented nicely with draw string bag to keep the light in long term. No issues with the lights thus far, look forward to enjoying many more night rides this winter!

7 July 2022
Rated 5 out of 5 stars

Looked at a few different options and…

Looked at a few different options and read a bunch of light reviews.
Super happy i ended up with the gloworm set.
Battery life has been longer than specs say, lights are a really well thought
out design and are perfect on or off road.

27 June 2022
Rated 5 out of 5 stars

Daylight!

I am happy, they came fast with all the goodies, they replaced a stolen light. A bit sad my old batteries don’t fit the plug, do you guys make an adapter to fit the old battery to the new light?
Cheers

26 June 2022
Rated 3 out of 5 stars

Great products, confusing webshop

I recently made my bike ready for commuting to work in winter and ordered the CX series quarter turn mount for the CX lights I already use on my road bike.

The ordering process was easy-peasy, the delivery was fast. All in all Gloworm did a great job.
However, only the quarter mount arrived which left me behind confused because its product page also shows a picture of the quarter mount assembled with the bar mount.
Long story short: The bar mount needs to be ordered as well. There is no "set" offer. Not a biggie at all if you know upfront.
The downside is that I ended up with surplus material (two bolts for connecting the two). If there was a way to order them together, either in single pieces or already connected, this surplus might go away.
Alternatively, only the attachment to the bar mount ie. quarter turn or others comes with the bolt as the bar mount on its own cannot be used to attach a light.

13 June 2022
Rated 5 out of 5 stars

Great product and great services

Even on a Saturday they were super responsive with any questions I had about their product. Also when I forgot to put in a discount code i had they helped me out of my facepalm moment by crediting me back the difference.

Really enjoying the product, I’m going to run out of energy before the light does!

8 June 2022
Rated 5 out of 5 stars

XSV plus a second battery

By far the brightest cycling lights I’ve seen, purchased for long off road events.
They feel very sturdy and well built but not too heavy given the battery life.

I like that you can customise the brightness to further extend the battery life which still gives you much light to play with.

Customer service was great, a small delay due to stock in my area but quickly dispatched the day stock arrived.

Highly recommended

28 May 2022

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