I am so in love with these boxes! They give me the opportunity to test new products and I’ve gained so many new favourites brands- brands I’d never consider if it wasn’t for Glossybox. So thumbs up an... See more
Company replied
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See what reviewers are saying
For me it’s been an expensive and exhausting experience as a customer. I’ve been in touch in touch with customer service multiple times, and was promised two refunds on different items ordered. They h... See more
Company replied
The products them self are nice, however the customar service is horrible. It seems to me that you do not understand norwegian, or that you are using computers to answer messages. I rarely get an ans... See more
Company replied
East to order, and i love the fact you get points to use on your next box if you leave your opinion on the products you get in the box itself. I see a lot of people say they have problems with custome... See more
Company replied
2.8
Average
564 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Delivery two weeks in
Delivery two weeks in, no package arrived. And no information. Tracking states not possible to deliver, but I was home and no one was there.
12 April 2024
Reply from GLOSSYBOX
Hello Miriam,
Thank you for leaving your review.
I have tried to call you today to discuss this further, and have now messaged you through your Glossybox account.
If you would like me to call you back to discuss this further, or you need any further assistance then please respond to my message received through your account at your earliest convenience.
Kind regards
Claire
Many dificulties to log in
Many dificulties to log in . And wery confusing «free gift» what is for free? A foodbox for 1700kr ?😅 i generel a wery messy homepage.
31 January 2024
Reply from GLOSSYBOX
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Love it
Been subscribed to glossybox for a while now and I quote enjoy getting self care products monthly as a treat for myself
24 November 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
East to order
East to order, and i love the fact you get points to use on your next box if you leave your opinion on the products you get in the box itself. I see a lot of people say they have problems with customer service, my experience is total opposite, they was so helpful and so nice. I recomend you try them.
20 November 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Cute little box
20 November 2023
Reply from GLOSSYBOX
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Best service
Quick and easy to deal with
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
13 November 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
You need to improve your costumer…
You need to improve your costumer service. In terms of how they respond. I wrote to them and it sounded like they'd only read the first sentence of my message.
However I appreciate how my problem was discovered and solved. This was not through your costumer service though.
9 November 2023
Reply from GLOSSYBOX
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I paid 999 for my order months ago for…
I paid 999 for my order months ago for the christmas calendar and did not receive it,i got refund but they offered me to order one more time but then i had to pay 300 ekstra and that is not ok because this is their fault!!
9 November 2023
Reply from GLOSSYBOX
Hello Hege,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
i dint get my first package
9 November 2023
Reply from GLOSSYBOX
Hello Maren,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
The products ok, online page and the understanding from the customar service are horrible
The products them self are nice, however the customar service is horrible. It seems to me that you do not understand norwegian, or that you are using computers to answer messages. I rarely get an answer to what I want. It seems that they either do not understand what I am asking, or are giving the shortest possible answer. However the tone of the answers are usually polite, however that does not solve the problem that I am asking help for. Also the online page needs upgrading. I've had a yearly subscription- and when I moved it was impossble for me to change my adresse. I could not find and edit the adresse I had- which led to me not receiving septembers box (which is still an unsolved issue).
I like the products and the price but thats the only reason why I am still paying for the boxes. The internett page and customary norwegian languages skills needs to be updated!.
10 October 2023
Reply from GLOSSYBOX
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
I am so in love with these boxes
I am so in love with these boxes! They give me the opportunity to test new products and I’ve gained so many new favourites brands- brands I’d never consider if it wasn’t for Glossybox. So thumbs up and then some, because my skin has never looked healthier.
16 September 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from GLOSSYBOX
Hello Marina,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Always nice cosmetics in the box
Always nice cosmetics in the box, never git bored with them. Fully worth of the price
1 August 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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