Global Shopaholics LLC 

Great team! Helping with everything .

Matan Shimon : SN-175773

I have been a customer of Global Shopaholics for some time and, unfortunately, I am currently facing a very concerning situation regarding a missing package.

Two FedEx packages were shipped together to the Global Shopaholics warehouse in New Castle, Delaware:

- Tracking 381403428852
- Tracking 381403366725

According to the FedEx proof of delivery documents, both packages were:

- Delivered on the same date (May 20, 2026);
- Delivered at the same time (09:51 AM);
- Delivered to the same location;
- Signed for by the same receiver (JAYGS).

One of the packages (381403428852) was successfully received and added to my account. However, the second package (381403366725), despite having a matching proof of delivery, was later reported as "not received" by the warehouse.

I provided all available documentation and requested a detailed investigation. After several days, I was informed that the package was considered lost and that I should pursue the matter with the carrier and seller.

My concern is simple: if both packages were delivered together, signed for by the same person, at the same place and time, how can one package be acknowledged as received while the other is considered undelivered?

I am sharing this experience not to attack the company, but because I believe customers deserve transparency and accountability when discrepancies like this occur.

I sincerely hope Global Shopaholics continues investigating the matter and works toward a fair resolution.

Rating based on my current experience: unresolved.

Hi, I’ve been trying to reach support for 2 days about my suspended account SN-190832. I have packages delivered and no one replies. Can you transfer me to a supervisor?

Don't do it they are so slow so incompetent a terrible experience you have to chase your own package's or nothing happens and talk about OVERPRICED!!! WOAH so overpriced its not funny.

Top of the Rock! Reliable, punctual, and guaranteed service. Try it; I was very skeptical, but I was proven wrong—they're simply the best. Thanks, Marco.

I love global Shopaholics they are response to bring my products in Angola I love them 🙏🙏

I've always had a great exeperience with this company for many reasons
They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients
I don't know anyone who couldn't take benefit from their services, I will always have this company in order to have my products from different countries on my hands
100%%😀😀😀

I had one of the worst international forwarding experiences imaginable with Global Shopaholics.

I shipped a $309.95 Walmart order to their warehouse for forwarding to Germany. Global Shopaholics charged me $229.81 in shipping, and I paid $185.77 in customs fees — a massive cost that I accepted because I trusted them to forward my entire order.

Instead, I received only two items: a throw blanket and a comforter set.

Missing items (value $193.97):
Bed sheets

Picture hanging strips

Closet organizers

Their system showed two boxes shipped, and I did receive two boxes — both containing only bedding. The remaining items were never forwarded to me.

I contacted support multiple times through chat and email and was ignored for days. When I finally received a response, Global Shopaholics claimed they “shipped everything they received from the seller,” yet they provided no intake photos, no weight logs, and no proof to support that claim.

After days of being ignored and repeatedly told that “everything had been shipped,” Global Shopaholics suddenly located additional packages only after I posted a public review. These packages had been in their warehouse the entire time, yet they were never matched to my account, never documented, and never included in the shipment I paid hundreds of dollars to receive. The timing speaks for itself.

What makes this worse is the documented shipment weight: 16.8 lb.
The two items I received do not weigh anywhere near 16.8 lb, even with packaging. That weight is consistent with the full Walmart order — including the missing items — yet those items never arrived. This discrepancy was never explained or acknowledged.

If items were missing when they arrived from Walmart, Global Shopaholics should have:

Documented it

Reported it

Confirmed it with me before charging international shipping and customs

Instead, I paid hundreds of dollars for items that never reached me and was essentially told, “not our problem.”

Global Shopaholics took custody of my order, charged premium forwarding fees, failed to ensure the shipment was complete, and refused accountability when items went missing.

Bottom line:
If something goes missing, you will get excuses instead of solutions. I strongly advise against using this company unless you are willing to risk losing expensive items with no meaningful support or reimbursement.
Update:
Thank you for your response.

I provided all tracking numbers to your support team through the chat feature along with my Suite Number (SN) so the packages could be matched to my account and processed correctly.

Your commercial invoice and packing slip for shipment GLZF1195 list all items, and the shipment weight (16.8 lbs) reflects a complete order rather than a partial selection.

However, upon delivery, I received only two items. As stated in your response, the remaining packages were later located in your warehouse and uploaded back to my account. This indicates that the items were already in your possession but were not matched to my account or included in the original shipment.

Because of this, I was charged shipping and customs based on a shipment documented as complete but not fulfilled as such.

I am continuing to pursue resolution through the appropriate channels.

Tried shipping with them many times with no issues

They are very helpful and very fast and clever they solve tow problems for me very fast,, thanks a lot

Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have been trying to resolve this with their WhatsApp support for over a week, but they ignore facts and provide false information. They are holding my goods hostage. Stay away from this company if you want to avoid illegal hidden charges!

I loved the help keep in the same way, cograts.

They are always solving my problems! Even the ones I create for myself. I'm truly speechless to describe how good the equipment from Global Shoppaholics LLC has been for me! No complaints. I had two situations that I thought were hopeless. But they resolved them for me cheerfully and without disappointment. I love you! I was sick because I had an accident, so my order was delayed for a long time and beyond the storage time. I requested a rescheduling, and they did it for me. The shipping delay rate would be very high, I contacted them, and to my delight, they helped me again! They are very, very generous. Keep it up! I've been a customer since 2024, and one thing I'm sure of: I'll never leave you! You are the best. ❤️❤️🙏🙏

Estão sempre a resolver os meus problemas! Até mesmo naqueles que eu mesmo é quem me coloco. Eu realmente estou sem palavras para descrever o quão bons a Equipa da Global Shoppaholics LLC têm sido para sim! Sem queixas. Tive duas situações que achei que estaria sem saída. Mas resolveram por mim de bom ânimo e sem decepção. Amo-vos
Estive doente, pois tive um acidente, então minha encomenda ficou muito tempo e além do tempo de armazenamento. Solicitei a reenquadramento, e ele assim o fizeram por mim. A taxa de te atraso de envio seria muito alta, entrei em contato, e para a minha alegria, me ajudaram novamente! São muito, mas muito generosos. Continuem assim! Estou convosco desde 2024, e, de uma coisa tenho convicção: nunca vos largo! Vocês são os melhores. ❤️❤️🙏🙏

It was my first time, there were bit of delays, but after follow up, they made sure my package was received, and it was smooth process and it was a very good service, kudos. Thank you and would recommend to other people.

Its a good cargo
All time I choose then to arrive to My country angola My things . Thank you global .

Dear Global Shopaholics Team,
I am contacting you regarding my consolidation from February 5th. Your live chat agent informed me that my shipping fee is over $1500 and requested payment via bank transfer.
This quote is demonstrably false and fraudulent. Based on the weight and dimensions of my packages (including item 3347581775), the shipping cost should not exceed $300.
I demand:
An immediate correction of the shipping fee to the actual market rate.
The activation of the credit card payment method, as the real value is well below the $1500 threshold.
If this is not resolved within 24 hours, I will be forced to file a formal complaint with the Better Business Bureau (BBB), the Consumer Financial Protection Bureau (CFPB), and initiate a legal dispute through my bank for "Service Not Provided" and attempted overcharging.
Regards,

ID: DDH07011

Aires Festo

I must say sometimes we need to have patience...
They are the best...
We all have time in doing our things so are they...
I appreciate their effort..
Am proud of them and will continue to do more with them..
I wish everyone can give them a try ...
God bless them....