Global Edulink Reviews 

2,091
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I am currently studying the Extended Business Diploma. Global Edulink have been amazing in providing support and guidance. A huge thank you to my mentor Kasuni Williams for her in depth feedback and g... See more

Rated 5 out of 5 stars

Global Edulink has an excellent selection of courses and even better customer service too, very happy with my decision to study through them.

Rated 1 out of 5 stars

Completed extended diploma in strategic mangement and leadership over 6 months ago. Never once replied to any phone calls throughout the course, rarely reply to emails. Provided letter saying I have... See more

Rated 5 out of 5 stars

I've recently started the NCFE Level 3 Understanding Mental Health course, and so far I'm very pleased with it. My mentor, Chanu Fernando was assigned to me within a couple of hours and contacted me i... See more

Company details

  1. Educational Institution

Written by the company

Global Edulink is a pioneering professional and vocational educational provider in the UK with a high adherence to quality education. We offer live online courses as well as classroom courses, so you can choose an option that suits your schedule. Our goal is to meet the needs of the youth with regards to employment both within and outside of the UK. Rather than focus solely on traditional streams of education, we aim to build a bridge that spans the gap in employability skills in response to the demands of an evolving workforce. Our reputation as a leading provider of professional and vocational training as well as workforce development has helped us build trust with our community of learners scattered all around the world. We are proud to be able to provide versatile and dynamic higher education to our community in industries diverse and ranging from Accounting & Finance, Project Management, Business Management, Information Technology, HR & Leadership, Sales & Marketing and Veterinarian courses to life skills such as Yoga, Life Coaching, Gardening and Baking.


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4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,091)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Dreadful and Insulting Experience

On 30th December 2023, courses were offered at a discounted price and the end of the sale was 31st December 2023. When I purchased the course, through Global Edulink website the discounted rate was not there. I purchased it, enquired about the discount to a member of staff and they stated that I am eligible for the discount and that I will receive a refund of the difference.

I wrote an email at the start of February 2024 regarding the refunded discount difference. The course advisor, Michelle Fernandes stated that the company was "actively addressing it". A month later, I followed up, Michelle Fernandes stated again they were "actively addressing it". In April 2024, Michelle Fernandes shared that "We have identified the cause of the delay". Fast forward to 15th October 2024, Michelle Fernandes highlights that "Unfortunately, your refund is currently delayed due to a system delay in the process". Ten months down the line of purchasing the course and the matter has not been resolved. I've only received copied and pasted emails from Michelle Fernandes and no valid explanation. Furthermore, you are unbale to get in contact to a member of staff via the office number nor via WhatsApp. Nothing was done.

Continuation of review, PLEASE READ….

On 15 October 2024, I submitted the review and what was written above. On 17th October 2024 Michelle Fernandes emailed the following to me, on behalf of Global Edulink “After considering and discussing with the relevant department we will be processing the refund within the next 24 hours. In the meantime, we consider if you could edit or change your negative review that would be a great help.” (If I could upload the image of the email, I would).

My account details were asked for and I gave them via email. A week goes by, I did not receive the refund, I chased it up three times and there was no sufficient response, the same generic response. Almost a month has gone by, and I did not receive any form of communication or refund.

The way this matter has been dealt with has been atrocious, appalling and insulting.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

The course was concise and precise

The course was concise and precise. The information they provided was accurate and it helped me revise my already existing knowledge in makeup. I felt I learned new things/tips from other areas briefly that could help me to see the overall picture of my client's appearance. I also liked the "do it at your own pace" since it didn't affect my everyday schedule much.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Thank you do much Jazeel Faizal

Thank you do much Jazeel Faizal, you were so patient and professional explaining the course package and removing any doubt that I was having. I have started the course and I am learning so much. Thank you setting up payment by installment its taken a weight off and allowed me to concentrate on learning.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Being a student with Global Edulink

Being a student with Global Edulink, I have found the course structure to be intuitive and easy to follow. Whenever I require assistance, the support team is consistently prompt and helpful. Their support has greatly contributed to making my learning journey smooth and enjoyable. I highly recommend Global Edulink to anyone looking for accessible and well-structured online education.

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Well put together course with a lot of…

Well put together course with a lot of useful information. Clear assignment expectations and excellent content all around. Easily accessible portal offering variety of different courses at great price.
Excellent customer service, responding within 24 hours.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Global Edulink’s business analysis courses

Global Edulink’s business analysis courses are excellent courses to learn business analysis. I have gained comprehensive learning experience by doing both foundation and practitioner courses with them. I enrolled to this programme as my employer asked and sponsored for me hence it is my current job requirement. It helped me lot more than passing the exam. Practical learning content guided me how it applies to business cases in modern business environments. The course opened my eyes what actually role of business analyst and how this learning I can deliver to my job effectively. Though I passed both exams successfully, my aim is to apply my learning to business cases at my company and I hope this learning will help me to get there.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Boost your confidence in front office

My name is Shamsudduha Chowdhury Nayeem and recently I pursued a certification of mastering Opera PMS hotel software which is accredited by CPD and IAP. The course has around four hours of learning material including Videos and PDF. Before joining this course I had a short internship in hotel management. where I had a basic idea about how Opera PMS works. But after finishing this certification I am confident that I am totally ready to become 5 star hotel receptionist. I recommend this course to everyone who want enter into 4/5 star hotel industry as a career. Global link made this course very smooth and I finish the course including exams without needing anyones help. Thanks you very much.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

I have had the worst experience ever…

I have had the worst experience ever with this company to the extent that I now believe they are possibly running a scam!

I have been chasing my exam voucher for ITIL since May!! They have peddled numerous excuses from the team just being ‘really busy’ to other vague ‘technical issues’.

Other reviews for this company seem to range from ‘best experience ever’ to people with similar experience to mine which seems very suspicious to me.

Please, please, please save yourself the money and stress and look elsewhere!

23 October 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this provider.. they do not issue exam vouchers you pay for

Our firm has been a long-time customer Global Edulink, but over the last year they've taken our money but not provided any exam vouchers.

Currently we have 4 employees who've spent hours studying for exams they cannot sit (one has been waiting for 10 months now), because this provider has not issued the exam vouchers. We've spent £1000s with Global Edulink and yet when trying to contact them, on the rare occasion we've been able to get a response from someone, we've been given vague answers or funnelled to generic emails where we never heard from them again.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Affordable courses and variety of choices

Affordable courses and variety of choices. I purchased level 3 health and social care course and the course is very informative and interesting to learn. I already completed one unit assessment and received its results yesterday and thankful to my course tutor for quick feedback. This is very good course for anyone aspiring career in healthcare sector.

14 October 2024
Unprompted review
Rated 4 out of 5 stars

The courses are well sourced and the…

The courses are well sourced and the bundles are excellent value. I would use them for any career progressing courses that I need in the future. The reason its not 5 star is that the whatsapp service is Looong so be prepared to wait

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Student support service is great

I wasn’t well over last 6 months and couldn’t continue my course. So, I contacted my tutor Alisha and Rebecca at customer service and explained what has happened with me. They offered 6 months course extension free of charge include dedicated tutor support as usual after I provided evidence. It was a great help for me at this stage and I highly appreciate this offer. Thanks everyone who supported me for this solution!!!!!

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Very happy! Great content!! 😌

After spending some time researching online, I eventually came across Globeledulink. I was impressed by the wide variety of courses available—it was hard to choose just one! The website is incredibly user-friendly, and the helpful chat feature guided me toward making my final decision.

The course is excellently structured and interactive, keeping me fully engaged throughout. I’m absolutely thrilled with it! I would highly recommend it to anyone, including those with ADHD, like myself.

Ashlynn Brett
The course I am on is: Diploma in Home Decorating & Refurbishment - Level 3

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Every time I contacted the customer service team they are swift to response and always very helpful. The course is also very self explanatory and high quality so if you looking for a project management course this is the place to go.

Temitope

27 September 2024
Unprompted review

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