Global Edulink Reviews 

To Whom It May Concern,

I am writing to formally complain about Global Edulink's failure to provide the ITIL exam I was entitled to upon completing their course. I enrolled in the ITIL course in April last year and completed the study portion by June. Since then, I have repeatedly requested an exam date, but none has been provided.

As this certification is now a pre-employment requirement for my current role, I have been forced to retake the course with another provider. Consequently, I requested a full refund from Global Edulink in December 2024 due to their breach of contract in failing to deliver the promised exam.

Despite numerous attempts to follow up since December, my refund request remains unaddressed. This lack of response is unacceptable and unprofessional, especially from a supposedly reputable business. I am deeply disappointed with the service I have received and strongly advise potential customers to exercise caution when considering Global Edulink. I expect a prompt resolution to this matter and a full refund as previously requested.

Really easy to get registered and get working on my course, support was on hand when required

We’re all obviously just doing this for a totum card right?

Jazeel solved the issue seamlessly

I really enjoyed the online class and the format it was presented in. For me, I learned and retained much more through an online class due to the fact you can do the course as an open book.This really made me search for the answer and in return, I retained more information. I found it relaxing to be able to turn the work on the assignments and test at my leisure and when I had the time. I liked the fact I was very clear that more internet research may be necessary for some assignments To be honest, there is nothing that I disliked about the course. I will definitely be taking another online course from you!

I had a query when first accessing my course and Jazeel was very quick to get it resolved for me. They kept me informed of the progress and resolved it the same day.

customer service is non existent, never answer phones and take months to issue your exam voucher... which I'm still waiting for.
I'm so shocked and concerned. do not book with this company

Did a course with Edulink Pearson BTEC Level 3 Award in Education and Training – AET (Formerly PTTLS).

Very wonderful staff - easy to access, the materials were very user friendly, I am glad I chose them and will highly recommend them to any student

Stella Opara

One of the worst training institution I have come across, I have lost my harden money. They don’t respond via chat or email . Can anyone respond to my email sent. You have to refund my money or send me exam voucher with in 24hrs.

@ Trustpilot- can you let me know if this company still exists?? I will also check through other sources.

Purchased an exam voucher via this company however after over 20 attempts to get a voucher I have received nothing.

Avoid.

Perfect! Really good support via Whatsapp. 👍

I can only recommend 💯

Great course and brilliant support.

I recently completed the SQL Fundamentals for Business Intelligence course, and it was fantastic! The step-by-step setup for PostgreSQL and pgAdmin made it easy to get started, and the DVD rental database was a great hands-on learning tool. Key concepts like SELECT, WHERE, GROUP BY, and JOINs were explained clearly, and I appreciated the focus on avoiding common mistakes.

The lessons on subqueries and common table expressions were a highlight—they made complex topics feel approachable and practical. By the end, I felt confident in applying SQL to real-world business problems.

I highly recommend this course to anyone looking to build or strengthen their SQL skills—it’s clear, engaging, and incredibly useful!

Best and reliable place to further and develop more skill and education.

Worst company I need my voucher they don’t reply to my calls or no update. Very disappointed

Avoid this company. They are unresponsive, unhelpful, and do not provide refunds. I have encountered multiple issues with them, including paying for a course only to find the course material unavailable. I have been waiting for a refund for over a year. I have tried to contact the CEO with zero luck to get my complaint resolved. Don't use this company!

I recently completed the Adult Nursing Diploma with Global Edulink, and I must say the course was truly excellent! It provided a vast amount of information, covering essential aspects of adult nursing in great detail. The curriculum was well-structured, making it easy to follow and understand, even for someone with limited prior knowledge.

One of the standout features was the accessibility of the course material. The online platform was user-friendly, and I appreciated the flexibility to learn at my own pace. The modules were thorough, offering both theoretical knowledge and practical insights that are directly applicable in real-world healthcare settings.

The instructors were knowledgeable and provided clear explanations of complex topics, ensuring that learners like myself could grasp and retain the information.

Additionally, the support team at Global Edulink was fantastic. They were prompt in addressing queries and provided helpful guidance throughout the course.

This course has not only deepened my understanding of adult nursing but has also boosted my confidence to pursue further opportunities in the healthcare field. I would highly recommend the Adult Nursing Diploma to anyone looking to build a strong foundation in nursing or enhance their existing skills.

Thank you, Global Edulink, for such a rewarding learning experience!

I am extremely disappointed with the unprofessionalism of Global Edulink. I have been waiting for a refund of £581.40 since 25th June, and despite contacting them numerous times, I have received no resolution.

A representative named Michelle Fernandes keeps saying the refund is "under review," but it has now been over six months with no progress. This level of service is unacceptable, and it feels like they are deliberately avoiding taking responsibility.

I would strongly advise against taking any courses with Global Edulink. They do not value their customers and fail to honor their commitments. I demand my refund immediately.

If you’re considering signing up for their services, think twice—they are unprofessional and unreliable.

Global Edulink is a great platform to learn at your own pace and improve your skills. I did a few courses with them and I couldn’t recommend them enough! Thank you