GlobalConnect Norge Reviews 2,532

TrustScore 1.5 out of 5

1.6

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See what reviewers are saying

Rated 1 out of 5 stars

Worst service ever. Two interruptions of several days (week) in two months without any informations and vague update. Stay away from them! Those guys have no expetise and no techincal service/help on... See more

Rated 1 out of 5 stars

We placed an order during the summer and were informed that the fiber network would be delivered within three weeks. We followed up repeatedly and were promised that they would contact us when the te... See more

Company replied

Rated 4 out of 5 stars

Good performance overall, sometimes the downstream speed drops a little more than normal fluctuations one would expect from a fiber line. Installation was easy, friendly folks who pulled the ca... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible service from start to finish! Digging down the fiber was took over a month and a half of our road being blocked and destroyed with drainage ditches being filled in and rocks thro... See more

Company replied

Company details

  1. Internet Service Provider

Written by the company

Vi utfordrer alle på hastighet og innhold Siden vi eier vårt eget nett kan vi utfordre alle på hastighet og tjenestetilbud. Vi kan tilby våre kunder høy grad av valgfrihet. Hos oss velger du internetthastighet selv – om du vil ha TV eller ikke, vi har flere partnere du kan velge mellom.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good communication and very…

Very good communication and very helpful in my case!

15 May 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hi Themis.

Thank you for your kind review.
It pleases us that our customers are happy.

Best regards.
Haakon | HomeNet

Rated 5 out of 5 stars

Service is good

6 May 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Rajesh,

Thank you for taking the time to write a positive review.

We appreciate your feedback!

Kind regards,
Håvard | HomeNet

Rated 3 out of 5 stars

Betaler for en 1000/1000 linje

Betaler for en 1000/1000 linje, men har Max 100/50 på det beste.

10 April 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hei,
Når det kommer til de problemene du opplever så anbefaler jeg deg å ta kontakt med oss. Så kan vi gjøre et feilsøk og prøve å løse problemet.

Vennlig hilsen
Eirik | HomeNet

Rated 1 out of 5 stars

Internett er alt for sakte

6 April 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Heisann!

Dette høres jo ikke bra ut. Ønsker at du kontakter oss på telefon 38 99 01 00 slik at vi får hjulpet deg med problemet.

Vennlig hilsen
Eirik| HomeNet

Rated 3 out of 5 stars

Very expensive for a medium speed

Very expensive for a medium speed. Only kinda happy.

31 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Jason,

Thank you for an honest review.

If you're experiencing issues we would appreciate a phone call to our technical department for a thorough troubleshoot of the line.

Kind regards,
Håvard | HomeNet

Rated 1 out of 5 stars

Servais so bad

19 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hi.

So sorry to hear that you feel this way. Please get in touch with our customer service, and we can check any problems you are having with your internet connection.

Vennlig hilsen
Haakon | HomeNet

Rated 4 out of 5 stars

Connection

Veldig bra so far

16 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Mariah!

Good to hear that you are satisfied with our product. If you have any questions, do not hesitate to contact our support over chat or phone 38 99 01 00.

Best Regards
Richard | HomeNet

Rated 5 out of 5 stars

Just perfect company.

15 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Anesti,

Thank you for taking the time to write such a positive review. We appreciate the kind words!
Don't hesitate with contacting us if you ever experience any issues in the future!

Kinds regards,
Håvard | HomeNet

Rated 3 out of 5 stars

I'm not even close to the promised…

I'm not even close to the promised speed, 1000mbps. At the best I've hade 400.

13 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Torbjørn

If you can please contact us over the phone 38 99 01 00, when you are at home.
We want to go trough a troubleshoot together, so we can determine the cause here.

Best Regards
Richard | HomeNet

Rated 3 out of 5 stars

God kunkundeservice men ustabilt nett

God kundeservice
Men vedlig ustabilt nett i huset..

10 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Heisann,

Supert å høre at du er fornøyd med kundeservicen vår. Har du fortsatt problemer ta kontakt med oss på 38 99 01 00 så skal vi hjelpe deg med problemet du opplever.

Vennlig hilsen
Bastian | HomeNet

Rated 4 out of 5 stars

Had some delay with instalment and also…

Had some delay with instalment and also had some days with very slow or totally offline net.

10 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello,

Thanks for your review. If you are at any time having issues, please contact us on 38 99 01 00 for further troubleshooting.

Best regards,
Bastian | HomeNet

Rated 1 out of 5 stars

No difference!

No difference!
Grete Brustad Nilsen

10 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hei Grete,

Beklager at du opplever oss slik. Vi ønsker selvsagt å hjelpe deg med evt problemer du måtte oppleve. Ta kontakt med vår kundeservice på 38990100 så skal vi hjelpe deg.

Vennlig hilsen
Bastian | HomeNet

Rated 3 out of 5 stars

The internet gets very slow at night…

The internet gets very slow at night for some reason

7 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello!

Please contact us over the phone 38 99 01 00 or over chat, so we can troubleshoot this together.

Best Regards
Richard | Homenet

Rated 1 out of 5 stars

Expensive for little

7 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello!

If you are having problems with your Internet line, or are not satisfied with your subscription. Please contact us on 38 99 01 00, so we can look over it together.

Best Regards
Richard | Homenet

Rated 5 out of 5 stars

Perfect

Speed as promised

7 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Jalle!

Thank you very much for your review. We appreciate it!

Best Regards
Richard | HomeNet

Rated 1 out of 5 stars

Very unstable internett

Very unstable internett. Sometimes it works fine, and other times it doesn’t work at all.

6 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hi.

I'm sorry to hear that. Please contact our customer service so we can troubleshoot the unstable nature of your internet.

Best regards,
Haakon | HomeNet

Rated 3 out of 5 stars

There has been som trouble being on the…

There has been som trouble being on the net.

5 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Audun,

Thank you for taking the time to write a review.

If you are still experiencing issues we urge you to contact our technical support by phone 38 99 01 00 or chat to troubleshoot the line.

Kinds regards
Håvard | HomeNet

Rated 3 out of 5 stars

Unstable

Occasionally experience high latency while streaming or playing games. Otherwise okay.

3 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Lars,

Thank you for the review. When you are experiencing high latency, please contact us on 38990100 for further troubleshoot so we can help you to find a solution on the matter.

Best regards,
Bastian | HomeNet

Rated 4 out of 5 stars

So far so good

2 March 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hi,

Nice to see that all is good! Thanks for taking the time to write a positive review!

Sincerely
Roar | HomeNet

Rated 3 out of 5 stars

Medioker speed and customer service

24 February 2020
Unprompted review
GlobalConnect Norge logo

Reply from GlobalConnect Norge

Hello Sig-kri

Thank you for taking the time to write a review!
We are always looking to improve as a company and if you are still experiencing issues with your connection we would appreciate the opportunity to troubleshoot the line. Feel free to contact our technical support by phone 38 99 01 00 or chat.

Kind regards,
Håvard | HomeNet

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