Dymo Reviews 126

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dymo Connect has got to be the worst software I've ever used. I don't know what they were thinking with this garbage but the V-8 software absolutely smacks, and this Connect junk is the worst. I can't... See more

Rated 1 out of 5 stars

Avoid Dymo at all costs! Got the 550 model. Terrible networking (both wireless and wired) and doesn’t even detect its own genuine labels as genuine. Even if you are willing to pay the extra cost. Co... See more

Rated 1 out of 5 stars

Avoid Dymo at all costs! Got the 550 model. Terrible networking (both wireless and wired) and doesn’t even detect its own genuine labels as genuine. Even if you are willing to pay the extra cost. Coun... See more

Rated 2 out of 5 stars

The software is ok, the printer is shocking for connection, sometimes it will work for a few days sometimes a couple of weeks but then doesn't work at all, I have to remove and restart each time.... See more


Contact info

1.3

Bad

TrustScore 1.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased one item from the Dymo…

I purchased one item from the Dymo website and was sent the wrong item. I returned it and 14 days after they took receipt of the return I am still waiting for a refund. Have just sent my 3rd email to their useless customer service.

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service Pam de la Rue

I had issues with barcode labels not scanning correctly however was contacted over the phone to solve the issue with enthusiasm. My problem was solved and Dymo product was sent to me free of charge for the inconvenience caused.

Edan.

8 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had Dymo 450 for 1.5 year and developed a fault. As i use it everyday for labels, decided to buy brand new same day as fault occurred. Once new arrived (from their dealer) all great. BUT there is a note that if i registered will get extra year of warranty. So my old one should be still covered. Wednesday night I sent it to them, saturday received back. Well done DYMO UK ! Cannot ask for more !

9 April 2016
Unprompted review
Show reviews in all languages. (126 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look