I initially received the wrong order, which is the reason for one less star, but their customer service response was quick, understanding and efficient. They quickly corrected the order and ship the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service dealing with Ana and Bridget was very good. They were responsive and were able to keep me informed on my order. This was especially important since there were issues with the webs... See more
Company replied
A few hiccups with delivery dates, but handled very well by customer services, and you have to keep in mind these pieces are made to order from scratch which takes time if you want a decent job! I ord... See more
Company replied
I'm surprised by the one star reviews. I ordered a ring last week, it arrived today but it was too big - My only advice would be to order one to one & a half sizes smaller. Emailed Glencara, they re... See more
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Company details
Information provided by various external sources
Direct from Manufacturer. Irish Made Claddagh Rings at the Lowest Prices, Best Quality! Claddagh Ring made in IRELAND. Silver, gold, Claddagh’s.
Contact info
Ireland
- glencara.com
4.0
Great
7K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claddagh Ring
I loved the ring that i got fits perfectly and the design is amazing and also not to mention the necklace i got as a gift loved all of it
7 April 2026
Unprompted review
Reply from Glencara
Hi Bryndís,
We are delighted to hear that you are so happy with your Claddagh Ring and that it fits perfectly. It is also wonderful to know the gift necklace was so well received and that you were pleased with your order overall.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Great quality, although arrived later than indicated
UPDATE: The ring arrived and looks beautiful, so I'm changing my rating to four stars. Their customer service stepped up after I reached out a couple of times and ultimately I had a good experience.
I'm still disappointed that the arrival time it gave me for my order was very different than the time it actually arrived, and the email communication I received about it was often confusing.
At one point, they said that my ring was custom made and would take longer; that's fine if that was the case, but I should have been informed about that when I placed the order so I could decide if I wanted to continue.
I felt like every time I reached out to customer service, the replies felt all over the place; one time it said my order was delayed in quality control, one time I was told to ignore that note.
All I waned was a 100% confirmed date that my order would arrive, and it felt difficult to get that information.
It's all now in the past since the ring arrived, but I was disappointed by the delay and confusion over when it would arrive. I'd planned something special to present this ring to someone based on the expected delivery date, so having it arrive much later required changing plans.
____
Original review:
It's been more than two weeks since my order and I've gotten wildly different updates about when my order will be shipped. I was initially told the end of March, and it's now April 7. At one point I was told it was in quality control still, then another update said it was shipped April 2 (when I was told it was in quality control). I'm really hoping that I get an update soon and it's shipped ASAP since I'd like to be able to update this with a positive review once I receive the item. Customer service via email doesn't seem to read my messages, but just copies and pastes replies.
If you need a piece by a specific date, I would be careful ordering from them.
I can't say anything about their jewelry since I haven't received it yet.
5 April 2026
Unprompted review
Reply from Glencara
Hi Carly,
We sincerely apologize for the inconvenience and any confusion caused.
Your order needed to be created, which extended the processing time. We can see that your order has now been successfully delivered today.
We truly appreciate your patience and hope you are pleased with your piece. If there’s anything further we can assist you with, please send us an email at sales@glencara.com.
Kind regards,
Glencara.com
I chose Glencara for my fiancé's ring
I chose Glencara for my fiancé's ring, which I had to get exchanged as we miscalculated the size. The whole team has been so helpful throughout the process and I could not recommend them enough. Beautiful pieces, good quality, decent prices and wonderful service. Thank you so much!
6 April 2026
Unprompted review
Reply from Glencara
Hi Maureen,
We are delighted to hear that your experience with us was such a positive one, especially during the exchange process. It’s great to know our team could support you and that you’re happy with the quality and value of your piece.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Absolutely delighted with my Claddagh…
Absolutely delighted with my Claddagh ring. No issue returning for a different size. Great service. Highly recommend 💚💚
2 April 2026
Unprompted review
Reply from Glencara
Hi Mrs Mcskimming,
We are delighted to hear that you’re so happy with your Claddagh ring and that the size exchange process was smooth and hassle free. It’s great to know our service met your expectations. We truly appreciate your recommendation.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Glencara are great
Glencara are great , quality jewelry for only honest prices , fast shipping beautiful engravings, I’m very happy with my order !
3 April 2026
Unprompted review
Reply from Glencara
Hi Isobel,
We are delighted to hear that you’re so pleased with your order and that everything from the quality to the delivery and engraving met your expectations. It’s wonderful to know you had such a positive experience with us.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Love ❤️ it
So easy from start to finish. My order shipped on the same day and I received my STUNNING ring with a free gift 2 days later.
I love ❤️ both pieces. The quality is lovely.
I will definitely buy from here again.
The only problem is I could spend hours on the website 😆
3 April 2026
Unprompted review
Reply from Glencara
Hi Anne,
We are delighted to hear that you had such a smooth experience from start to finish and that your order arrived so quickly. It’s wonderful to know you’re so happy with your ring and the little extra surprise.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Beautiful claddagh ring and great customer service
My daughter wanted a gold claddagh ring for her 21st birthday. I was unable to find one in Aberdeenshire, so decided to order online from Glencara . We found their customer service to be excellent, all of our requests were dealt with in a timely manner . The ring was absolutely beautiful and my daughter is delighted with it.
18 March 2026
Unprompted review
Reply from Glencara
Hi Mhairi,
We are delighted to hear that you had a great experience with our customer service and that everything was handled smoothly for such a special occasion. It’s wonderful to know the ring made such a lovely impression and that your daughter is so happy with it.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Fast and responsive
My order was dispatched quickly and I needed a size exchange which was also processed just as quickly as the initial order. Would definitely recommend and purchase from Glencara again. Excellent customer service and response times on support also.
3 April 2026
Unprompted review
Reply from Glencara
Hi Antoinette,
We are delighted to hear that your order arrived quickly and that the exchange process was just as smooth and efficient. It’s great to know our team could assist you promptly and provide a positive experience throughout.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Beutiful quality of jewelry
Beutiful quality of jewelry, bought a ring for my partners birthday and he's really pleased with it, fast delivery aswell ⭐️⭐️⭐️⭐️⭐️
25 March 2026
Unprompted review
Reply from Glencara
Hi Iris,
We are delighted to hear that the ring made such a great impression and that everything arrived quickly in time for the special occasion. It’s wonderful to know your partner is so happy with it.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
The ring I ordered is stunning!
The ring I ordered is stunning! Really beautifully made.
The sales service was excellent too.
2 April 2026
Unprompted review
Reply from Glencara
Hi Viv,
We are delighted to hear that you are so happy with your ring and that it met your expectations in terms of quality and craftsmanship. It’s also great to know that you had a positive experience with our customer service.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
I’m very pleased with my purchase
I’m very pleased with my purchase - I bought a silver Celtic knot and heart pendant for a present. It’s is beautiful! And the service from Glencara was great.
24 March 2026
Unprompted review
Reply from Glencara
Hi Irina,
We are delighted to hear that you are so pleased with your purchase and that the pendant made such a lovely gift. It’s wonderful to know you were happy with both the piece itself and the service you received.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Beautiful piece of jewellery
Beautiful piece of jewellery. I bought the claddagh heart necklace and I'm very happy with it
1 April 2026
Unprompted review
Reply from Glencara
Hi M,
We are delighted to hear that you’re so pleased with your purchase and that the necklace met your expectations. It’s always great to know our pieces are bringing happiness to our customers.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Original ring arrived within a couple…
Original ring arrived within a couple of days. I had it for about three weeks as it was a gift. Unfortunately it was too small but glencara replaced it within two days! Absolutely great customer service and I would advise anyone to order from them.
1 April 2026
Unprompted review
Reply from Glencara
Hi Suzanne,
We are delighted to hear that your order arrived quickly and that the exchange process was handled so efficiently. It’s great to know our team could assist you smoothly, especially with such an important gift.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Fabulous Company!
The team at Glencara are nothing short of amazing. I had to ask for some help with a 30th birthday gift for my son in Australia. They got back to me straight away, on several occasions. I had complete confidence in them. My son recieved his Celtic Cross and a free gift of a beautiful claddagh necklace, which his girlfriend was delighted with. His chain was a little short and they sent him a longer one!
Their jewellery is beautiful and I will be an ongoing customer of theirs for sure. Very good prices. Everything was 1st class. What a happy customer I am. Thanks again Glencara.
15 March 2026
Unprompted review
Reply from Glencara
Hi Joanne,
We are delighted to hear that you had such a positive experience with our team and that we could help you find the perfect birthday gift. It’s wonderful to know your son and his girlfriend were both so pleased, and that everything worked out smoothly with the replacement chain as well.
We truly appreciate your kind words about our service and jewellery, and it means a lot to hear you’ll be returning to shop with us again.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Great Transaction
Received the order in the time promised, and I am very pleased with it. The necklace is an anniversary gift for my wife. We are both of Irish ancestry and love the Celtic Style arts. Excellent craftsmanship.
Glencara has been excellent to deal with. Several emails kept me up to date regarding the status of the order. The item was delivered as promised, and in perfect condition.
Within one week, the seller reached out with a follow up email, asking me if I was satisfied.
Regards,
Brian
11 March 2026
Unprompted review
Reply from Glencara
Hi Brian,
We are delighted to hear that everything arrived on time and that you’re so happy with your necklace. It’s especially nice to know it holds meaning for you both and that you appreciated the craftsmanship and Celtic design.
We’re also glad our updates and follow-up made your experience smooth and reassuring from start to finish.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Celtic necklace.
My partner and myself are extremely happy with the necklace I ordered, it is beautiful, stylish and well made. Shella who I had to contact was a star, I had to change the stone I had ordered on it and it was rectified straight away. Great experience.
24 March 2026
Unprompted review
Reply from Glencara
Hi Kevin,
We are delighted to hear that you and your partner are so pleased with the necklace and that it met your expectations in both style and quality. It’s also wonderful to know that our team was able to assist you quickly with your request and make the process smooth for you. We truly appreciate your kind words and your review.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Beautiful
My order was quickly processed and coming all the way from Ireland, it only took about a week. Every day I was updated on the progress of my order which I appreciate it greatly. My cross with the Trinity symbol is so beautiful. I have been looking for years to replace the cross I lost and this one is so beautiful. And thank you for the beautiful free gift you sent along with it.
This is the second time I have made a jewelry purchase with you, first one was my wedding band, and I love it so much I get many compliments on it.
20 March 2026
Unprompted review
Reply from Glencara
Hi Jeanette,
We are delighted to hear that your order arrived quickly and that you felt well informed throughout the whole process. It’s wonderful to know that your new cross is so meaningful to you and that it could replace something you had been missing for so long. We’re also really pleased that you enjoyed the little gift and that you’ve had such a great experience with us before as well.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
This jewellery is beautiful and…
This jewellery is beautiful and delivery was fast; I was very happy to also receive a free gift with my order; thank you very much. I’ll definitely visit this website again.
30 March 2026
Unprompted review
Reply from Glencara
Hi Alison,
We are delighted to hear that you are so happy with your jewellery and that everything arrived quickly. It’s lovely to know the free gift was a nice surprise as well and made your experience even better.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Fantastic service
Great service. It took slightly longer to arrive in nz, so allow and extra week if ordering from down under. The team were amazing, fast replies, and more than happy to help solve issue. Brilliant communication and I would happily buy from them anytime. Love my necklace too, its exactly as pictured. Thank you
22 March 2026
Unprompted review
Reply from Glencara
Hi Maria,
We are delighted to hear that you had such a positive experience with our team and that everything was handled quickly and smoothly. It’s great to know the communication met your expectations and that your necklace arrived just as you hoped. We also appreciate your note about delivery times, it’s very helpful.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
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