Gleam.cleaning™ | London | Trusted Home Cleaners Reviews 

817
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being efficient, polite, and thorough, often exceeding expectations and leaving homes spotless. Many people highlight the ease of the booking process and the smooth user experience, appreciating the ability to manage accounts online and the accommodation for schedule changes. The customer service team is also frequently mentioned for being helpful and responsive, particularly when assisting with booking modifications. However, some customers also noted issues with the service, including cleaners not showing up, arriving late, or being inexperienced. A few other people also felt that customer service was unhelpful when problems arose, leading to frustration with rescheduling and lack of compensation.

What people talk about most

Service

Clients share ambiguous opinions on service, with many praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their efficiency, professionalism, and... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many experiencing cancellations and... See more

User experience

People report positive experiences with the user experience, with many describing it as great from start to... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... See more

Company replied

Rated 5 out of 5 stars

I used Gleam for an end-of-tenancy clean and they exceeded all expectations. The property was in better condition than when I moved in. The oven looked brand new and every room was cleaned thoroughly... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Gleam Cleaning highly enough. The customer support team are so helpful, in particular Izzy who has helped me on a number of occasions with booking changes, thankyou! As for the cle... See more

Company replied

Rated 5 out of 5 stars

Wow wow wow. I booked a weekly clean in with Gleam a month ago and what a life changer. My cleaner is polite, friendly, works around me when I’m at home and it has just given me back so much more fr... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.


Contact info

3.9

Great

TrustScore 4 out of 5

817 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(817)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Have had an outstanding service from…

Have had an outstanding service from the Gleam Team from start to finish. After some issues that meant I needed a cleaning team at short notice I contacted Gleam via their online chat. I was able to instantly book online with the cleaners arriving only 3 hours later via the last minute service.
The team did an incredible job, were kind and courteous throughout the job and I cannot thank them enough. I would definitely recommend Gleam and will use them again. Thanks!

10 November 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Verity


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Easy booking process

Easy booking process, competitively priced and good quality cleaners.

10 November 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Josef


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Had a great clean with Katerina today

Had a great clean with Katerina today. Place is spotless. Will use Gleam again.

9 November 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Rachel


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 2 out of 5 stars

Hit and Miss

Service with this company was hit and miss.

Although paid for three hours cleaners would often leave after two hours.

The service was unreliable with cleaners often cancelling on the morning of the clean.

I find the company a little odd - on its site, it mentions that they have been featured in the Guardian, Telegraph and City FM, but when I contacted these papers, they had never heard of the firm and could find no reference to them.

Some cleaners were ok, and some were terrible. The last one spent all the time on their phone and managed to put a large scratch on the floor. The company never replied to my email about this and still charged a £45 exit fee.

The company is based in Ireland, so I imagine any legal dispute a customer may have with them would be a nightmare.

17 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Rated 5 out of 5 stars

Great service

Great service, reasonable prices, easy to book.

6 November 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Bethany


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Recently booked a moving house tenancy…

Recently booked a moving house tenancy clean with Gleam after being let down by one of the other outfits.

I can honestly say I have never seen the flat look so clean in all the time I have lived there. After 5 hours with Jesmeen the place literally sparkled and my landlord was also delighted with the results including the deep cleaning that was carried out on oven, inside fridge freezer etc. Job well done!

31 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Leona


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 1 out of 5 stars

AVOID THIS COMPANY they don't refund no matter what

DO NOT USE THIS COMPANY. Their 'no quibble' guarantee is not upheld!

Service - 1/5 the cleaner was polite. However they permanently damaged all my handles, worktop and didn't move the bed or sofa to clean behind it nor did they clean the shelving. (have photos to support this)

Customer service - 0/5 they have a slow response time. I have been waiting a month. False promises made on their site.

Detailed review -
They promise refunds if the clean isn't done well and you're not happy with it but then refuse to refund you. They make you take up any problems with the cleaner and ask you to have a call with the cleaner to discuss your problem. I have been waiting nearly a month for my money back - which likely won't cover the cost of the damages. Almost a month on and still no resolution.

We used this company to do an 'end of tenancy' deep clean. After the cleaner left I realised that all my golden brass cabinet handles had turned green and were peeling and patchy, my range hob was scratched all over and there was still lots of dust and dirt on shelves. Bed and sofa in the room hadn't even been moved to be cleaned.

I contacted the company immediately to complain and ask for a refund and at first they got back quickly but after that the responses immediately slowed. Eventually, after emailing them for a response several times they got back to me and said the cleaner 'doesn't recognise the damage caused' and therefore didn't think it 'was fair to refund/compensate for an amount from their pay'.

Firstly I was shocked to hear that the compensation is expected to come from the cleaners pay and therefore is only given if the cleaner agrees that they caused damage. I find it highly unlikely and understandable that anyone would be willing to give up their pay.

In my opinion the company made a promise to provide suitable and professional cleaners who have an understanding of what a deep clean entails (cleaning of all shelves and moving furniture to clean behind it) and that have an understanding of what products should and shouldn't be used on certain surfaces. Therefore the company is at fault for failing to educate or check the individuals they contract/employ - the company should refund me for the service I paid for but did not receive. Not to mention they literally 'GUARANTEE a no quibble refund' 'if you're not happy with the results'. It's a complete lie. Instead I received damages, to my newly done kitchen and had to clean the rooms again and have been stuck 'quibbling' for the last month.

It is clear that some sort of abrasive liquid/product was used on the handles and hob. Due to the deep scratches around the hob and the green peeling on the handles. I have never ever had any issues with previous cleans nor when I have cleaned the brass handles. I provided the cleaner with soft blue cloths for the hob and worktop to not scratch it, sponges for the bathroom and sink, and a wide selection of suitable products that I use every day. Unfortunately the cleaner did not have the appropriate understanding to not use abrasive products on metal especially treated metal and they also failed to clean to the level expected and this is the companies fault for not making sure their cleaners know these things prior.

I will update if anything changes but as of right now it has been a month and since the last email, I have heard NOTHING from the company regarding this matter. No updates, no communication whatsoever and more importantly no compensation.

* I can't attaches picture here but have attached them in other reviews. The brass handle against the white surface is how the handles should look and how they all looked before I had the clean done. Whilst the other pictures show the damaged caused.

Save yourself money and stress and use a different company - the risk of not getting your money back if things go wrong is not worth it.

30 September 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Rated 5 out of 5 stars

Had a great clean today with Izabela

Had a great clean today with Izabela. Booked on Friday for Sunday, cleaner was punctual, polite, friendly and did a really thorough job, even asking for feedback at the end. Well impressed with the service and will book again.

27 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Chris


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 2 out of 5 stars

Do not use!

Do not use!
Cleaner never came and no way to contact gleam except by email.

Edited : cleaner came 30 mins late with no notice until i contacted gleam by email.
And very slow on what’s expected.
I usually clean my whole house for 2 hrs including laundry.
I booked for 3.5hr, still missing living room to be cleaned.

23 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

We are sorry that after following up with you directly on this matter, we were unable to resolve this to your liking.
For the benefit of the reader; we always endeavour to ensure bookings go off without a hitch and we have stringent measures in place to ensure this. More than ninety five percent of clients and cleaners are happy with the outcomes we provide. From a customers' perspective when things have not worked out, in consultation with cleaners, we have developed the following top tip checklist which you should consider when booking to ensure everything goes well;
1. Book enough time, a cleaner can only do so much cleaning in a fixed period of time. If not enough time is booked your expectations of the results or the time for future bookings should be adjusted accordingly.
2. Provide the appropriate cleaning materials, this one is obvious. The most common issue is expecting your cleaner to be able to clean an oven without a proper oven cleaner, not going to happen.
3. The level of cleaning required and getting into a regular routine might mean, for recurring bookings, a gradual improvement while the first few cleans are carried out. For example a floor which hasn't been cleaned for two months will require far less effort when it's being cleaned every week vs the initial sessions while things are brought up to standard.
4. Your cleaner is working in a new place and your home is therefore a new place of work for this person. Make them feel welcome, if you're working at home get out of their way, and let them carry out the job they're so good at doing, no need to follow around or micro-manage. Providing a checklist can help though.
Hope this helps! Gleam Team

Rated 5 out of 5 stars

Good quality cleaners and very…

Good quality cleaners and very reasonable prices. Have had a few one off cleans with Gleam now and have always been happy with the results.

20 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Abigail


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Friendly and polite cleaner

Friendly and polite cleaner, arrived on time and the clean was thoroughly done with extra touches which were much appreciated

17 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Aine


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Has been a breeze booking with Gleam

Has been a breeze booking with Gleam. Katerina is now my amazing weekly cleaner who always does a fantastic job. No complaints from me!

19 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Matt


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Has been a pleasure booking with Gleam…

Has been a pleasure booking with Gleam over the last number of months. Good quality cleaning at a decent price. I am moving from London now but would recommend and book again if I return.

7 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Sarah


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Thank you Sofia

Thank you Sofia, you did an amazing job. I have a regular cleaner who was on holiday this week so I used the one time service from Gleam. I was a little apprehensive about a new person coming in but Sofia was so professional and courteous and did a great job, I would not hesitate to use her and Gleam again. The website is very simple to use and book and the prices are very reasonable compared with other one time services I had looked at.

6 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jessica


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

I really cannot fault the Gleam Team on…

I really cannot fault the Gleam Team on a Tenancy clean I recently had with them. From start to finish the experience has been seamless. After another company not showing up on the day I contacted Gleam and booked their SOS Last minute service which includes Tenancy cleaning. Within an amazing three hours, my cleaner had arrived. Izabela did an amazing job, I had never seen the place sparkle so much. I have now also started a fortnightly cleaning at my new flat with Brani which is also going great. Thanks Gleam!

5 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Suzie


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Honesty is important

The company is doing well

1 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Ali


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Have recently booked in a weekly clean…

Have recently booked in a weekly clean with Daniela. So far it has gone well with no issues. Cleaner shows up on time and has been to a good standard. This service seems to be at a good price compared with some of the others which are a rip off and the system is simple, not over complicated and easy to use, book. Having read some of the other reviews on here, it would seem that most issues arise from not booking enough time. I initially made a 2hrs booking but changed after to 3hrs when the cleaner said more would be appropriate. On reflection she was right and I prefer that to having a bad service provided and under paying.

5 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Timothy


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

They are giving priority to each and…

They are giving priority to each and every applicant ehich other institutions rarely do.

3 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Nirjala

Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Very good for me and you

5 October 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Krrish

Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Excellent experience

Excellent experience

18 September 2024
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Ravish

Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

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