gingerchi.com Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered a Mothers Day gift for myself and my mom-I LOVE the silk pillowcases ! Also the jade comb that is wonderful for hair stimulation. I have been happy with all the products I have gotten over t... See more

Rated 5 out of 5 stars

I HAVE HAD THE PLEASURE OF USING SEVERAL OF GINGER CHI PRODUCTS. THEY ARE ALL GREAT PRODUCTS. I THINK YOU WOULD ENJOY THESE PRODUCTS AS I HAVE. LISTED BELOW ARE THE PRODUCTS I HAVE USED. MUSLIN F... See more

Company replied

Rated 5 out of 5 stars

I purchased several different jade guasha and bian tools along with face regenerative oil and juniper oil. The tools are effective and high quality, I'd recommend buying from Gingerchi over other bout... See more

Company replied

Rated 5 out of 5 stars

Love GingerChi! The website is secure and easy to navigate, which I appreciate. The products arrived in no time and I had the option to protect my purchase through Route, which I did take advantage... See more

Company replied

Company details

About gingerchi.com

Written by the company

Shop Jade Roller & Gua ShaTools
Shop Skincare Products
Shop Body Care Products
Shop Treatments
Blog

About GingerChi

GingerChi is a New York based Indie beauty Company using all-natural and pure plant-based ingredients. Based on the concept of yin yang and ‘Chi” this natural and organic Beauty line uses ginger and therapeutic essential oils to bring out beauty from within. Founded in 2011 by Anna Lam, the company also opened a Therapy Room in 2019, offering unique Treatments such Acupuncture and GuaSha Facials, Acupressure Body Massage and Rebalancing Deep Cleanse Facials.

Our Mission

GingerChi offers safe and alternative solutions with high quality ingredients without the plethora of chemicals. Hand made in small batches to ensure freshness, eco-conscious GingerChi uses sustainable packaging, plant based and wherever possible organic ingredients. The first to introduce the Jade Roller in 2012, GingerChi prides itself in sourcing the best quality and sustainable Facial tools and accessories from around the world to compliment the all-natural beauty line.


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4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great!

The item was shipped fast and arrived in a beautiful fabric bag.

14 September 2022
Rated 5 out of 5 stars

Best ever massage and also an…

Best ever massage and also an incredible Gua Shua facial treatment
I highly recommend the 5 Element Massage offered at Ginger Chi. I prefer heavy pressure for my massages and Michael certainly did not disappoint! He was amazing, had a great technique working through tough tension spots which was exactly what my tired body needed. I also had the Gua Shua Facial treatment provided by the equally amazing Rose- so knowledgeable in her craft. This was an extremely relaxing experience with a professional and courteous staff who were most welcoming. The owner herself is a gem -this is truly a business that cares! I have been using Ginger Chi natural oils and teas for many years - prompt delivery of products always! An in person experience was needed now that pandemic has eased so my friend and I made a special visit from DC to NYC to the amazing Ginger Chi Therapy Room recently. We will be doing so very soon again!

19 August 2022
Rated 5 out of 5 stars

I am new to dry brushing

I am new to dry brushing, and I am also pregnant. My skin is already going through a lot right now, so when I heard that they had a soft and coarse brush option, I was intrigued. The soft brush I purchased feels so good against my skin. It is not scratchy or irritating. Of course, I do not do it every day because I do not want to dry out my growing body. It feels like a treat when I dry brush. The length is good, I just have to get used to it. I love that it came with a travel bag also.

26 July 2022
Rated 5 out of 5 stars

Loved more than I thought!

Excellent oil. I am a long time customer, and found the Tansy oil to not disappoint. It immediately felt light and refreshing to my tired skin. Smells really nice, too. A definite rebuy. 👍🏼

19 July 2022
Rated 5 out of 5 stars

Amazing service and amazing product

Amazing service and amazing product. I bought my sister one of the dry brushes for her birthday and I got the Juniper oil. Love it all and the customer service is so quick and helpful Thank you I will continue to shop with you in the future.

8 July 2022
Rated 5 out of 5 stars

Love GingerChi

Love GingerChi. Best facial I ever had and their products are great. The spa is amazing, relaxing and staff so kind and friendly
Definitely coming back.

16 June 2022
Rated 5 out of 5 stars

Great experience and wonderful…

Great experience and wonderful products! There was a slight hiccup with delivery. Their response was fast and generous. Thanks for great customer service and an effective product!

10 June 2022
Rated 5 out of 5 stars

High quality items

High quality items, quick delivery, no issues encountered. Plan to order more items.

2 May 2022
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Reply from gingerchi.com

Thank you for your kind words, Lhasa! We're so glad you love our products and that your experience with us was a positive one. Your feedback and support is much appreciated. Thank you for being a part of the GingerChi family!

Rated 5 out of 5 stars

Perfect for sensitive skin and newbies

I am new to dry brush massage and have sensitive skin. I was delighted to find GingerChi's jute brush because I had heard that jute is softer than sisal. The description on the website confirmed what I was hoping. From my research, I would say that the dry brushes out there are predominantly sisal. That's why I am so grateful for this brush. Now that I have used it for several days, I am pleased to share that it is perfect for newbies and sensitive skin. I can see how after some time you might want to get a sisal brush. I think having both might be the perfect combo. It seems solidly made and it comes with a very extensive guide for how to use the brush properly. I would love it if GingerChi would make a jute one for travel with a hand strap instead of a handle for space saving purposes. Thank you for the good Chi!

1 May 2022
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Reply from gingerchi.com

Thank you for your kind words about our GingerChi Jute Dry Brush, Prairie Rose. The information you have provided is very helpful to anyone thinking of purchasing a dry brush. We're so glad that you've found the Jute bristles to be a great fit for your sensitive skin and that you're enjoying using it! We appreciate your taking the time to share your experience with us. BTW we do carry a few handheld Jute (no handle). Please contact us if you would like us to send you one.

Rated 5 out of 5 stars

I loved all the products I got from the…

I loved all the products I got from the spa. The pulling oil is hands down the best! I rinse for 20min and brush my teeth after. My mouth and gums feel very clean and odorless. The juniper oil is so so moisturizing I love the silliness and purity of it. I look forward to visiting the shop in person and booking a facial! I love supporting small business!

18 April 2022
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Reply from gingerchi.com

Hi Shiva, thank you so much for your feedback on our products, especiually the GingerChi Oral Detox! We're so happy you are enjoying it. We love it too. Your support for our small business is much appreciated. Hope you can come by the shop soon. It will be lovely to meet you.

Rated 5 out of 5 stars

Good product

Good product, fast shipping. All good

13 April 2022
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Reply from gingerchi.com

Thank you for taking the time to share your experience with GingerChi, Andreyna. We're happy to hear that everything went welll and was to your expections.

Rated 5 out of 5 stars

The service provided is great

The service provided is great. Products are shipped right away.

12 April 2022
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Reply from gingerchi.com

Thank you for your kind words AM! We are glad to hear you are happy with the GingerChi service and the products. We value the trust you have placed in us and look forward to continuing to earn it. Please feel free to reach out to us at any time.

Rated 5 out of 5 stars

Speedy, sustainable and pretty to look at!

Very responsive, speedy service, and beautifully, sustainably wrapped packing.

11 April 2022
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Reply from gingerchi.com

Thanks so much for the kind words, Susan! We really appreciate your feedback on our GingerChi products and services. if there's anything we can do to improve please dont hestitate to let us know.

Rated 5 out of 5 stars

Responsive customer service

This purchase was for a gift. I accidentally put the wrong shipping address. Gingerchi was super responsive and helpful in making the update. My sister loved her gift!

4 April 2022
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Reply from gingerchi.com

Thank you so much for your feedback Rebecca! I'm so happy to hear that the GingerChi customer service team was able to help make your gift a success. If there is anything else we can do, please don't hesitate to reach out.

Rated 5 out of 5 stars

Every product and every experience I…

Every product and every experience I have had with GingerChi has been so positive! I have tried a variety of their serums and tools and they never disappoint.
Even the packaging is done with care and beauty, and I feel I am opening something so very special (which I am) each time something arrives from GingerChi.
It is rare to find products chosen and shared with such love and care in this crazy world. It sets a tone that is followed through with the effectiveness and pampering that the products deliver time after time.

1 March 2022
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Reply from gingerchi.com

Thank you for taking the time to leave this amazing feedback Pauley! We really appreciate it. Happy to hear that you have had a good experience with GingerChi so far and will continue to do our best to make it better. Please feel free to reach out anytime if you need assistance or have any questions, we are always here for you!

Rated 5 out of 5 stars

Everything was packed very well and…

Everything was packed very well and eco-friendly! Products are lovely and smell so good and make me feel wonderful. :) Thank you, Anna and the Gingerchi fam!

23 February 2022
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Reply from gingerchi.com

Thank you so much for your purchase and support of GingerChi, Rose! It means a lot to us! It was locely meeting you and hope to see you again soon!

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