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Gills Building Supplies Ltd Reviews 

1,162
•
TrustScore 5 out of 5

4.8

Building Materials Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth and intuitive, allowing them to easily choose and schedule convenient delivery dates. People consistently praise the delivery drivers for being exceptionally polite, friendly, and willing to place heavy building materials exactly where needed. Consumers are also very satisfied with the overall product quality and the highly competitive prices offered across the catalog. However, some people mentioned experiencing frustrating stock shortages and unexpected delivery delays when ordering certain items. Reviewers also noted specific instances where shipments arrived significantly later than scheduled or lacked proper communication regarding changes.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting that online ordering is simple and... See more

Service

Clients share satisfaction on service, frequently praising prompt delivery, helpful drivers, and easy online... See more

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising polite drivers and... See more

Order

Reviewers highlight positive aspects of order processes, frequently noting that the online platform is simple... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items like fence... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company. Always our go to last few years. Easy to order and specify dates for delivery on website. Query by email prior to order was responded to promptly and delivery driver was superb. Cheerfu... See more

Rated 5 out of 5 stars

Great delivery service. Called to say they were outside and asked where I wanted to stuff dropping. Great communication. Lovely customer service. Would highly recommend. Also visited the store.... See more

Rated 5 out of 5 stars

first class service and actually had the size of edging i had been looking for, for ages. they have a first class delivery service faster than any of the other local building suppliers. I would highly... See more

Rated 5 out of 5 stars

I ordered some fence panels online on thur to b delivered on sat , a phone call the following day I was told they wasn't Instock. A further phone call told me if they can get the panels from another d... See more

Company details

  1. Building Materials Supplier

Written by the company

Our family-run business has been supplying landscaping and building projects across the West Midlands for over 30 years. We are proud to still be independent and family run, supporting the local community wherever we can. The business has recently received a vast increase in stock, in addition to new trucks and improved infrastructure. The knowledge of our long standing staff, the 60,000sqft of stock at our Walsall and Aldridge sites, and one of the largest, most flexible fleets of vehicles around, make us the no.1 supplier in the area. Visit us in-store, email, or call us for immediate delivery.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,162)

383 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

Great delivery service.
Called to say they were outside and asked where I wanted to stuff dropping.
Great communication.
Lovely customer service.
Would highly recommend.

Also visited the store. Two lovely lady’s served me. Very helpful. Lovely man loaded the car. Nothing was too much.

6 July 2026

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