Gigtix Reviews 

281
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Superb Ticket Seller- I purchased 2 Kevin Bridges' tickets for Jersey as were on holiday there, they were totally sold out, but found Gigtix had 2. Tickets were reasonably priced, seats were amazing,... See more

Rated 5 out of 5 stars

Easy ordering and delivery of the tickets, no issues at all. And we got tickets for a sold out Kevin Bridges show!

Rated 5 out of 5 stars

Bought tickets for Harry Styles in Cardiff (20/6). Was slightly worried about tickets not being real or a scam, confirmation email advised we would receive tickets 48 hours before the show. Tickets ca... See more

Rated 5 out of 5 stars

First time I’ve used Gigtix and have to say I would use them before any other ticket sellers in future. An honest small company who sell tickets at a remarkably low price compared to anybody I have us... See more

Company details

  1. Event Ticket Seller

About Gigtix

Written by the company

Gigtix sells secondary tickets for live music concerts and tours, comedy shows and sporting events across the UK. We pride ourselves on being a trusted, go-to ticket reseller:

TRUSTED SOURCES
All Gigtix tickets are sourced from reputable suppliers we know and trust.

NO HIDDEN FEES
Prices are set by Gigtix with no hidden fees or tricky upsells. What you pay for is what you get.

EASY TO USE
Buying tickets with Gigtix is simple. Find tickets. Add to basket. Make payment. Wait for delivery!

.


TAKING RESPONSIBILITY
Gigtix is part of the Fair Ticketing Alliance speaking out for a responsible secondary ticketing market for all music lovers and live entertainment fans.

.


SUPPORTING VENUES
Gigtix supports the Music Venue Trust initiative to protect music venues throughout the UK by donating £1.00 from every purchase you make.

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HOW TO BUY TICKETS?
Visit our website to find out what's on! Search for an artist or event you love or find a venue near you:

GET TICKETS


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10!!!

10/10!!!! I was skeptical getting from a 3P but it was worth it. The tickets came the Friday before the concert day (Wednesday) it was easy access with getting the tickets onto the Ticketmaster; simple and easy instructions and made my night last night at the Bryson Tiller final Tour show. Will definitely come back in the future if I need tickets that was sold out.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I had problems with my tickets because, i was in another country at the time. The support team responded in an hour and we couldnt sort it at the time. The support was in constant contact with me and we got it sorted out! The concert was great and thank you gigtix, surely will buy again!

2 May 2024
Unprompted review
Rated 2 out of 5 stars

Buyer beware!

Booking & delivery of tickets was fine. Got to the venue only to be advised our tickets weren’t valid & as they were from a reseller & the original ‘owner’ could actually claim the seats. Left us hanging until 2 mins before the start before we could go in. Not the best really when you’ve travelled over two hours to the venue & booked hotels.

17 February 2024
Unprompted review
Gigtix logo

Reply from Gigtix

Hi there, we are sorry to hear of your experience which should not have happened. The venue had no right to advise you of this and hold you like that. If, as they say the original owner could claim the tickets, then they were obviously valid which we know they were as we paid for them. They do not provide any route to resell tickets for those who need to resell them and they do not provide refunds which is actually why any terms and conditions that they put on tickets can be deemed invalid. Indeed for this event we had other buyers who went in as normal so we are unsure as to why you were stopped in this way. At the end of the day however, this has been your experience and we do not like to see our customers treated this way. We will refund you £20 due to this inconvenience which will go back onto your payment method within the next few days.

Rated 3 out of 5 stars

Credit card problem

It kept rejecting my credit cards and I Don't know why.

3 February 2024
Gigtix logo

Reply from Gigtix

Hi Jane, there are no issues on our end and we have double checked. We are receiving orders as normal. Please try from a different device and/or let us know by emailing info@gigtix.uk with your error message, thanks

Rated 5 out of 5 stars

02 arena, a boogie wit da hoodie

easy to use and fast checkout, hope i receive my tickets before the event and everything goes well

3 February 2024
Gigtix logo

Reply from Gigtix

Thankyou for your positive review, yes you will 100% receive your tickets in good time for the event, so you can just sit back now and look forward to the event :-)

Rated 3 out of 5 stars

Had to chase confirmation

Paid, money taken, no confirmation of how and when I wll get gig tickets and it's been a month, checked spam and not in there either. Had to find PayPal confirmation to get sellers email address. Once chased, email came through with details very quickly - maybe just a glitch
Had to chase but once I did email came through with details very quickly - maybe just a glitch

11 December 2023
Gigtix logo

Reply from Gigtix

Hi there, all of our confirmations are sent immediately after purchase and we do advise to check spam folders at checkout as this can affect emails from any company especially small family businesses like ours. If our email goes into spam, most email systems delete spam after 10 days which would make it look like you hadn't received the confirmation email. In case of this we have our support system which is practically available 24/7 unless stated, and in addition every buyer has to have a Gigtix account from which to buy their tickets with. In your account you can find all of the information and more that you would have received in the original confirmation e-mail. We do advise all of our buyers of all of these facilities when they buy tickets. We are pleased you now have everything you need and are here if you need any further assistance.

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