The Audience Club Reviews 1,412

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and efficiency, noting their professionalism and dedication. People frequently highlight the excellent prices and deals, which allow them to experience a wide variety of shows and discover new venues and genres. The service is often described as superb, providing access to an amazing range of entertainment and making it easy to purchase tickets. However, some customers mentioned that the £5 administration fee per ticket seemed high. Additionally, a few people felt that the inclusion of West End show tickets at prices similar to other sellers made some of the company's emails feel like spam.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team's... See more

Price

Consumers find price to be positive, consistently praising the affordable prices and deals that allow them to... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the excellent opportunities to... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service,... See more

Product

Clients share positive opinions on the product, highlighting its brilliant concept and the great exposure it... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic company (Club) offering discounted tickets to many excellent theatre, music, comedy and talks. We get to see some really excellent shows at affordable prices. Very good for people like... See more

Rated 5 out of 5 stars

Wide variety of great value experiences on offer. Easy to book with well organized web site Very helpful staff to deal with enquiries with fast response I have been able to risk new genres wi... See more

Company replied

Rated 5 out of 5 stars

I really love the Audience Club!! I have seen so many wonderful and truly life-changing shows and events for incredible prices. I've gone back to see many shows multiple times and told friends about t... See more

Rated 5 out of 5 stars

Clear account of what the show is about and location of event, along with timings. The reviews are really helpful in judging whether to attend or not. Comrade Tambo's London Recruits was a great do... See more


Company details

  1. Event Ticket Seller

About The Audience Club

Written by the company

The Audience Club is a members only seat filling service for Fringe, off West End and West End theatre; live events and experiences in and around London.

We offer FREE tickets to shows or events covering a wide variety of genres, from theatre to stand-up comedy; dance to cabaret and burlesque; classical music to modern concerts; family shows to talks and guided walks; LGBTQIA+ and more. There is something for everyone at The Audience Club.

Our mission is to offer you lots of FREE shows all over London and your challenge is to fill the seats!

We partner with amazing producers and event organisers looking to ensure a full audience for special events, press nights or simply quieter performances. In return, our members are asked to be discreet about their free tickets and to provide feedback for the show or experience they attended.

Hundreds of shows or events are available for our members for free. Join today and pay just £5 for 12 months of access and forget about paying for a full-price ticket again!

The Audience Club is passionate about supporting the Arts industry and has donated more than £270,000 to charities and counting! From supporting drama and music students to donating towards production costs and purchasing new stage equipment, we are playing our part in ensuring the show will go on!

Join Now

Love The Arts
Love Free Tickets


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding theatre/concert club at every stage and on every level.

I have been a member of The Audience Club for many years now - I had written well over 500 positive reviews online to date. It is their team’s professionalism, dedication and commitment to arts and utmost responsibility, care and attention to us members that inspired me to carry on, and I have been enjoying their offers immensely. It is a huge honour and a privilege to be a member of The Audience Club. Highly recommended, indeed!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic for affordable tickets in London

Fantastic company (Club) offering discounted tickets to many excellent theatre, music, comedy and talks. We get to see some really excellent shows at affordable prices. Very good for people like me who aren't that great at booking ahead.

Office staff are easy to contact, friendly and considerate, and ready to answer any queries.
I've been a member for years, and hope to continue

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Such Great Prices!

I really love the Audience Club!! I have seen so many wonderful and truly life-changing shows and events for incredible prices. I've gone back to see many shows multiple times and told friends about them too. Now I have my Blue Light Card, I can get free membership when it's time to renew! I wouldn't be able to see half the stuff I love if it weren't for the excellent prices and deals offered, so I'm incredibly grateful!

27 December 2024
Rated 5 out of 5 stars

A truly great show

A truly great show! Heatwave delivered all the oldies with amazing vocals and excellent sound quality, even from the back of the venue. They were punctual, and it was the perfect birthday outing for my friend, who loved it.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company, it has changed my life in many ways! Excellent opportunities for theatre seat fillers.

THANK YOU for making my life a bit better! :D

18 June 2025
Rated 5 out of 5 stars

Couldn't live without them!

Couldn't live without them! Over many years, I have seen many dozens of shows which I wouldn't have been able to afford to attend otherwise. Good website and excellent communication if you have queries. London's best kept secret!

14 July 2025
Rated 5 out of 5 stars

Audience Club provides a superb service…

Audience Club provides a superb service (an attractive range of offers) that’s supported by responsive staff & technology (e.g: automatic calendar entry/reminder of booked events!) A well managed ‘waiting list’ sends you a timely notification of an offer, by text & email. Kitty top-up is easy (+ the amount was increased). A veritable “win-win” service on every level. Friends & I continue to see marvellous shows and value our membership of Audience Club!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

fabulous concept

Brilliant concept and gives great exposure to up and coming productions. Staff is always helpful and on point. Have had nothing but good experiences and exposure to new talents.

10 February 2025
Rated 5 out of 5 stars

Professional, helpful, providing access to the arts

I had a small issue, and the team at The Audience Club resolved it swiftly with exceptional service, speed and care. They are doing good work making the arts accessible for all and I can’t praise for highly enough for sorting out the situation with professionalism and excellent care.

3 October 2025
Unprompted review
The Audience Club logo

Reply from The Audience Club

Thank you so much for your 5* review and for working with the team to resolve your issue so swiftly and positively.
We are extremely proud of our reputation of making the arts accessible to all and that only happens by maintaining strong relationships with both our ticket suppliers and our lovely members.
We do hope you will continue to enjoy your membership with us.

The Audience Club Team x

Rated 5 out of 5 stars

A wonderful operation.

Brilliant access to many entertainment opportunities. Out of over 500 bookings made to date, it isn't surprising that there's been the odd turkey - but that's life! Overall, highly commended.

8 April 2025
The Audience Club logo

Reply from The Audience Club

Thank you for your review, we are so pleased you have enjoyed being a member for so long and taking advantage of the great shows (with the odd turkey :)) over the years. We hope you continue to enjoy for many more years to come.

The Audience Club team x

Rated 5 out of 5 stars

Best night out in London

Comprehensive tool to guarantee a fantastic night out in London on a budget.
The team is super helpful and caring, best customer service I have ever experienced.

17 July 2025
The Audience Club logo

Reply from The Audience Club

Thank you for your lovely review. We are so pleased that you are enjoying your membership and that you have managed to experience some great nights out through us.
Thank you also for your lovely words about the efforts of the team. We really do appreciate the support.
The AC team x

Rated 5 out of 5 stars

A lovely way to see and support up and…

A lovely way to see and support up and coming talent with this discreet seat filling service. Helpful and responsive staff too

14 July 2025
The Audience Club logo

Reply from The Audience Club

Thank you for your review. We are so pleased to know you have been enjoying your membership.
The AC team x

Rated 5 out of 5 stars

The Audience Club is a 'fab thing'

I have been a member of The Audience Club since 2010 and have seen (literally) hundreds of shows through it, many of which I would not have been aware of if the club had not put them onto my radar! Subsequently, I have experienced a variety of excellent productions which I may have missed. I have always found the organisation efficient; any queries to the office have been promptly and courteously responded to. In short, The Audience Club is a 'fab thing' and I greatly appreciate its existence.

10 July 2025
The Audience Club logo

Reply from The Audience Club

Thank you so much for your lovely review! We'll happily accept being a 'fab thing' :)
We are so pleased you have been enjoying your membership for so many years and long may it continue.
The AC team x

Rated 5 out of 5 stars

Wide variety of great value experiences…

Wide variety of great value experiences on offer.
Easy to book with well organized web site

Very helpful staff to deal with enquiries with fast response

I have been able to risk new genres with the low prices which invariably prove to rewarding. I have also discovered wonderful smaller venues to which I have frequently returned.

11 July 2025
The Audience Club logo

Reply from The Audience Club

Thank you so much for your review, which epitomises the whole premise of the Audience Club. The fact you have been able to take a risk and discover new genres and venues due to the tickets being free/low cost is fantastic to hear.
Thank you also for your great feedback on our little team and the website.
The AC team x

Rated 5 out of 5 stars

Great selection of Shows

The range of shows, gigs, and experiences available through the Audience Club is simply wonderful! It's hard to know what to choose some days!

9 July 2025
The Audience Club logo

Reply from The Audience Club

Thank you for your lovely review, and same! So much choice, so few days in the week to enjoy them all :)
The AC team x

Rated 5 out of 5 stars

Must have if you live in/near London and live theatre

If you like live events you have to be a member of the audience club. They have so many shows on offer across a wide range of genres including comedy, theatre, dance, music. I've been to more than 100 shows with the club all without problems. Great support from the team if there are any issues. A genuine thank you.

6 July 2025
Unprompted review

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