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GiftYa Reviews 180

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the platform easy to use, appreciating the convenience of sending e-gifts and customizing cards. People also liked the selection of available cards and the ability to personalize messages, making gifting straightforward and thoughtful. The user experience was generally described as simple and efficient for sending gifts. However, some people were dissatisfied with the payment process, noting issues with certain payment options not being accepted despite being listed. A few other people also felt that the product itself was not a true gift card, as recipients often needed to link personal banking information to redeem funds, which caused frustration and security concerns for some.

What people talk about most

Product

Consumers find the product to be ambiguous. Many appreciate the concept, highlighting its usefulness for... See more

User experience

Users describe positive interactions with user experience. Many customers found the redeem process easy, with... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report unexpected fees, such as a "bullshit... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers found it easy to navigate, secure for... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the great convenience and... See more

Based on these reviews

Rated 4 out of 5 stars

I liked the convenience of Giftya. My only issue is that I never received a notification that it had been delivered. So I had to ask the recipient if they got it which is kinda tacky.

Company replied

Rated 2 out of 5 stars

website is pretty easy to navigate and there is decent range but delivery was way slower than expected. ordered something for last minute occasion and it arrived a day late. will never rely them for u... See more

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Rated 2 out of 5 stars

I tried sending a Giftya to someone who doesn't have mobile. Unfortunately, due to the requirement of mobile number for accounts instead of email even if the sent using email, they were not able to... See more

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Rated 5 out of 5 stars

Easy to navigate but you gotta have patience. If you have any trouble, don’t hesitate to message customer support. I love this app. Super convenient to use, and I, myself, haven’t had any issues. I do... See more

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Rated 5 out of 5 stars

Overall, I was pretty happy with my experience. I really liked the variety of gift card options and how easy it was to compare prices across different vendors—it definitely helped me find better deals... See more

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Rated 5 out of 5 stars

This app is great. I definitely see some other comments talking about having to message customer support, or delivery taking longer than normal, but I haven’t had these issues yet. I would highly reco... See more

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Rated 5 out of 5 stars

Giftya is so easy to use - making it great for a last-minute gift or a quick gift if you forget an occasion. I also like that you can schedule the gift to arrive at a certain date in the future as wel... See more

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Rated 5 out of 5 stars

Being able to text the present of a gift card is super easy and convenient. It's handy when you don't know what to get someone, with the option to personalize the note that goes with it. That way, the... See more

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Rated 1 out of 5 stars

Terrible customer service, difficult & complicated to redeem a gift card. Will never use this site again!! So inconvenient!! **UPDATE** Just received a reply asking me to contact support. I tried d... See more

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Rated 1 out of 5 stars

Just don’t. Go to the actual establishment and get the gift card or order directly off the establishment website. For the gifter the process seems simple! But for the one receiving the gift it’s extre... See more

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Rated 5 out of 5 stars

Didn't had much time for colleague's farewell but you guys have amazing customization options which are perfect for gifting. My Colleague loved the present and was happy!

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Rated 5 out of 5 stars

I really liked the giftya because the digital presentationv loooked very nice. Message and layout the way was delivered felt personalised and not general one.

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Rated 1 out of 5 stars

The most ridiculous excuse for gift giving. This website is only able to stay open because they do not give you full refunds when you realize you're not actually getting what you pay for. You have to... See more

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Rated 1 out of 5 stars

Giftya offers PayPal as an option for payment and then doesn’t accept it! I didn’t realize this until I noticed that the payment was processing for a day and then I had to find out on my own that the... See more

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Rated 5 out of 5 stars

Great way of sending gifts and suprises to people who are at distance, regular buyer from them and they have always made sure to provide good service.

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Rated 5 out of 5 stars

The perfect website for when you’ve forgotten a birthday! I was quickly able to send over an Apple gift card to my niece who loved it so much! I’m planning to do all my holiday shopping here!

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Rated 1 out of 5 stars

I started using other companies because your website didn’t work . It wouldn’t accept my card anymore after I have used it 10 Times on your site . Really bad experience so now I use another company f... See more

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Rated 1 out of 5 stars

This company took my order for an itunes gift card..sent me email confirmation..then promptly canceled my order and informed me a refund would take up to 7 days. It's no wonder their ratings are so lo... See more

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Rated 1 out of 5 stars

I should have looked at reviews first. I sent to two very busy clients, it never appeared on their phones, even after contacting giftya customer service. Who I will add, was snarky and not helpful. To... See more

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Rated 1 out of 5 stars

False advertising! Misleading! DO NOT USE! Searched for Dunkin Donuts E Gift Card and was brought to this site. I assumed this was the third party that Dunkin Donuts used to purchase E Gift Cards. I p... See more

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Rated 5 out of 5 stars

I have had so many instances of gift cards being stolen so I really like that Giftya gift cards are guaranteed safe. Plus, it is great for when you forget to bring a gift or just need something on the... See more

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Rated 5 out of 5 stars

I love the selection & ease of the site. The GC can be used digitally also, which makes sending a birthday gift super easy. I’m forever sending last minute gifts. Giftya makes it a breeze.

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Rated 5 out of 5 stars

I think it is useful for people who want gifting to be not stressful and easy but thoughtful as well.

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Rated 5 out of 5 stars

The website is user-friendly, and the companies are great to choose from for gifting your loved ones. I like that it has different cards to choose from. Will definitely use it again.

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Rated 5 out of 5 stars

So simple and easy to set up and pay! When does one receive it I said send today but I’m seeing on your text it might be tomorrow?????

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Rated 5 out of 5 stars

I like the flexibility - I can pick a specific option but the recipient can also swap it out for another option. Picking the virtual wrapping is a little more interesting than just the plain gift card... See more

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Rated 5 out of 5 stars

I bought about a dozen gift cards to be added to different raffles prizes at a charity event and have zero regrets!!! Will be doing again next year for sure

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Rated 5 out of 5 stars

For me it's the safest gift card website to use in terms of online payment and security.

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Rated 5 out of 5 stars

Last week I had to buy about a dozen gift cards for friends and family coming to a family get together. Some for treats, travels, clothing, etc. gift ya was perfect because I got the whole task done i... See more

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Rated 1 out of 5 stars

I am the Recipient, my Sister the buyer who will be horrified when I update her that I am unable to retrieve. GIFT YA cannot offer any explanation. I Activated got a CONFIRMATION EMAIL NOW ACTIVATED.... See more

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Rated 1 out of 5 stars

Recipient could not open the gift card at Home Depot. He is my plumber. Had to take the order to the customer service desk to can me for payment with my credit card. The gift card payment was success... See more

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Rated 1 out of 5 stars

It's a scam. It wan't you to connect your information to your gift card, without actually giving you the giftcard. I'm telling you right now, use a trusted site like giftcards.com or something. it's h... See more

Company replied

Rated 1 out of 5 stars

Sent a new Mother a giftya for take out food. Of course she didn't want to enter her sensitive banking or credit card and home address to use it. I requested a refund which is in process. Lost 1.95 fe... See more

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Rated 5 out of 5 stars

It did not felt like just sending money it felt like sending actual gift and my friend loved the gift.

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Rated 1 out of 5 stars

I sent a gift ya and the recipient was unable to open. Customer service is not helping as there is no live agent and the chat box is conveniently down. I am going to purse this matter until I get a re... See more

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Rated 1 out of 5 stars

Got $65 as a gift-if I linked to my debit card I would get $10 bonus. I did this but never had my debit card with me to use at the specific store. That debit card expired so I wanted to switch the $75... See more

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Rated 5 out of 5 stars

Worked as expected, received a "giftya" for the Apple Store from my sister and I used it on Panera instead. Pretty nifty concept.

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Rated 5 out of 5 stars

Just found out about Giftya for the first time because my sister sent me one for Primantis in Pittsburgh as a joke. It worked fine for me, cool concept and made me smile.

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Rated 4 out of 5 stars

This is great service to send gift to people who live far away. Used it to send gift to family member who live in other state and they got it at the right time.

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Rated 1 out of 5 stars

Just don’t do it. Use literally any other service. They will let you pay for a gift card, cancel it, and then “customer support” will tell you, “Sorry, we had to cancel the order. But we also aren’t a... See more

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Rated 5 out of 5 stars

I liked that i can add the personalised message in the gift and choose store of the gift card.

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Rated 5 out of 5 stars

Used GiftYa for all of my neices and nephew’s Christmas and it was so easy. Will be using again for birthdays, made shopping a breeze.

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Rated 2 out of 5 stars

Order showed up on my credit card as pending for days. Today it's no longer showing up but recipient never received. And my credit card availability went from $999 to $40 overnight. GYC-1664162. GY... See more

Company replied

Rated 1 out of 5 stars

Awful. They let the visa card be redeemed by someone I've never heard of. My friend never got the card or the money and I have to dispute with my credit card company. You can't get a hold of any real... See more

Company replied

Rated 1 out of 5 stars

Ive used giftya twice but will never use it again! The first time was a Roblox gift card for my daughter. It was pretty confusing to figure out the redeeming process but we eventually got it. A few we... See more

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Rated 5 out of 5 stars

I really do like GiftYa. It makes it so easy to send a gift card especially when you remember an occasion last minute.

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Rated 4 out of 5 stars

The person i gave the gift card had no problem using it at the vendor of his own choice.

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Rated 1 out of 5 stars

This company is not selling gift cards. They are transferring money by pretending to sell gift cards. They take your money and fees and then send it to the recipient by linking their bank account or... See more

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Rated 1 out of 5 stars

It’s not easy to use. I’ve tried for two days now to contact costumer service, of course you get no human help. Keeps sending you back to BOTS or AI responses that aren’t helpful. It’s horrible -... See more

Company replied

Rated 1 out of 5 stars

A friend tried sending some money to help me out. He attempted to send $75 three separate times. None of the money came through and when he complained that I didnt receive it, they said they would ref... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.4

Average

TrustScore 3.5 out of 5

180 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It did not felt like just sending money…

It did not felt like just sending money it felt like sending actual gift and my friend loved the gift.

30 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

I really liked the giftya because the…

I really liked the giftya because the digital presentationv loooked very nice. Message and layout the way was delivered felt personalised and not general one.

30 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Rated 3 out of 5 stars

Giftya has changed the way i think…

Giftya has changed the way i think about gift card and it is super flexible and secure too.

28 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

100%! Thank you for the feedback! Let us know how we can get 5 stars! reviews@wolfe.com

Rated 5 out of 5 stars

Super easy to use

Super easy to use! My go-to when sending gift cards.

26 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Rated 1 out of 5 stars

False advertising/MAJOR SCAM

False advertising! Misleading! DO NOT USE! Searched for Dunkin Donuts E Gift Card and was brought to this site. I assumed this was the third party that Dunkin Donuts used to purchase E Gift Cards. I purchased $25 for my minor child. When he received the text, there was no scan code, number, pin or the like, the way a typical E Gift Card works. INSTEAD, you have to input a credit card number in order to get the money! Ridiculous because he's a minor, and doesn't have a credit card. Alternatively, they will send you a Visa gift card in the mail that takes days, completely defeating the purpose of an immediate E Gift Card! Another option is to have the money sent via Zelle. This option costs you almost $5, and AGAIN, it doesn't send immediately. BIGGEST SCAM THERE IS!

15 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience. Our team is looking into why the eGift option was not presented at the time of redemption.
Russell D(Dir Customer Service)

Rated 5 out of 5 stars

I love using these easy "hands off"…

I love using these easy "hands off" gift and gift card services. Makes my life easier. My stepkids live far away and we always worry about what to get for the next holiday or birthday but not with giftya

5 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for the review!
Russell D (Dir Customer Support)

Rated 1 out of 5 stars

My car didn't go through to my…

My car didn't go through to my recipient.

6 March 2026
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Smorgasbaard of transference of sale through GiftYa

GiftYa offers a rebate from its plethora of retailers in the NYC greater metropolitan area. I am from the Washington, DC-city suburbs, and while it would be meaningful to travel abroad regions here in the United States to shop with the rebates from GiftYa. I am mostly satisfied with what they have to collect for me, right here in the DMV.

My first time use was efficient, and my rebate was authenticated without question after the third business day. Have any concerns? GiftYa has an excellent team of professionals who could chat with you with only the use of the dialog box online. They would also be available by email. I ordered two gift cards simultaneously, each going to a different person. They rack the total to bill the purchaser of their gift cards right away, then distribute on the days which might be requested.

7 February 2026
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Rated 1 out of 5 stars

Recipient unable to open card. Customer Service is bad

Recipient could not open the gift card at Home Depot. He is my plumber. Had to take the order to the customer service desk to can me for payment with my credit card. The gift card payment was successful so now i paid twice for the order.

5 March 2026
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 1 out of 5 stars

People should be able to get a refund…

People should be able to get a refund if no one accepts the card

6 March 2026
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

I really do like GiftYa

I really do like GiftYa. It makes it so easy to send a gift card especially when you remember an occasion last minute.

6 March 2026
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Rated 1 out of 5 stars

It’s not easy to use

It’s not easy to use. I’ve tried for two days now to contact costumer service, of course you get no human help. Keeps sending you back to BOTS or AI responses that aren’t helpful. It’s horrible - stay away. Just buy a regular gift card from a store directly.

4 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 1 out of 5 stars

It's a scam

It's a scam. It wan't you to connect your information to your gift card, without actually giving you the giftcard. I'm telling you right now, use a trusted site like giftcards.com or something. it's horrible.

2 March 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient needs help or has any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.

Rated 1 out of 5 stars

I bought 3 gifts cards from Amazon and…

I bought 3 gifts cards from Amazon and then found out it was from this company after 5 days the people have yet to receive their gift cards the help support is nothing more then a computer who does not help at all no human agent to talk with. Total scam this company is. The positive reviews I would suspect are scams as well. I work hard for my money and to just throw away 75.00 just makes me even madder thinking about it. I can just hang on to some hope that karma will come back on these people only 10 times worse.

26 February 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 1 out of 5 stars

I thought I was ordering a Stop & Shop…

I thought I was ordering a Stop & Shop gift card, not a Giftya gift card. The reason for a gift card is so that the user can use it whenever, not to be reimbursed for something that is purchased on the gift card.

15 February 2026
Unprompted review
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Worked as expected

Worked as expected, received a "giftya" for the Apple Store from my sister and I used it on Panera instead. Pretty nifty concept.

8 February 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Used GiftYa for family Christmas

Used GiftYa for all of my neices and nephew’s Christmas and it was so easy. Will be using again for birthdays, made shopping a breeze.

25 December 2025
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

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