The items were shipped on time and arrived soon, but part of my order was "misread" and I got something I did not want and there was no way of returning it. Furthermore, and more important, the payme... See more
Company replied
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See what reviewers are saying
The quality and wide selection is fantastic and the shipping is carefully packaged and quick! The sales are also wonderful!
I ordered some merch to the US. I had no issues ordering all my items and shipping and delivery was flawless.
My husband and I will be in Edinburgh this October, and plan on visiting your historic University. The cap and pin arrived in a timely manner and are very well-made; the cap having a wide brim to shie... See more
Company details
Written by the company
The University’s Gift Shop and Visitor Centre features a range of official merchandise and also acts as an Information Centre for visitors and prospective students.
Contact info
2 Charles Street, Edinburgh, EH8 9AD, Edinburgh, United Kingdom
- 0131 6502252
- giftshop@ed.ac.uk
- giftshop.ed.ac.uk
4.7
Excellent
292 reviews
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This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great website
Great website, easy to order and timely delivery. Products all great quality.
22 April 2025
I recently ordered two hoodies
I recently ordered two hoodies. The ordering process was fast and easy. I received them sooner than I expected. The quality of the clothing is exceptional.
12 April 2025
Buying online is as if you are in the shop
Each purchase from the University of Edinburgh gift shop has been delivered in a timely manner, worth the amount I paid. If I have any questions, the customer service has been helpful. I will continue to go to the UGS for gifts.
14 April 2025
I loved the sweatshirt!!
24 March 2025
Came quick!
13 March 2025
Excellent service
Excellent service. Timeously executed an international order without extra communication outside of the website.
11 February 2025
Good product and delivered on time.
This is a good product and delivered on time. It is a very soft, beautifully woven woollen scarf with the Edinburgh tartan. It is excellent value from Scottish wool.
14 February 2025
Happy Customer
I recently bought a University of Edinburgh hoody for my husband’s birthday gift. On realising I purchased the wrong size, I contacted the store and they were super helpful in supporting me arranging the safe return of the original hoody and purchasing of the correct size. The hoody is lovely with wording in tartan and my husband is super happy with the quality and proud to wear it as a Scottish alumna of the university.
10 February 2025
Want more Women-Fitted Attire options.
I have always excellent customer service with the Gift Shop. My biggest issue is the dearth of specific women-fitted clothes. Unisex always will fit a man's body but not always work on a woman's body. You may be looking to limit your inventories but that is not good merchandising.
14 January 2025
Quick ship and quick delivery to…
Quick ship and quick delivery to overseas address.
12 December 2024
Just in time to be a christmas present
Just in time to be a christmas present. Arms are a little long, otherwise perfect!
12 December 2024
Gifts for an alumni
The items which were gifts for an alumni, were just the ticket and we'll received.
13 December 2024
Quality Products and Amazing delivery
Quality Products and amazing delivery. My daughter was interested and thinking about attending the University. In as much as some of the items that would have liked to purchased were sold out, still found items to purchase. Ordered to be shipped to the U.S. for a gift for Christmas. Shipping prices were reasonable, ordering to filling and sending the parcel was quick, and communication of the entire process was fluid and exact. Ordered on a Monday received by Friday of the same week. The items ordered were of great quality and workmanship.
11 December 2024
Prompt service
11 November 2024
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