Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... See more
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Didnt arrive can't contact a person just get automated responses .terrible service would never us again
This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... See more
Company replied
Beautiful Surprise! My sister was really surprised by her beautiful gift basket to celebrate her house warming and birthday. She loved the contents of the basket which came beautifully wrapped. The... See more
Company replied
Company details
Written by the company
Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %
Contact info
3.6
Average
3K reviews
Hasn’t replied to negative reviews
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Everything went like clockwork
Everything went like clockwork. Basket ordered and deliver on time to 3 children arriving back in Australia after 11yrs abroad.
Thankyou
29 November 2021
Reply from Gift Basket
So happy to hear everything went so well! Thanks Gail
The pictures are not representing what…
The pictures are not representing what you get. I chose a basket with a specific candle, but a different one delivered, it's not good.
29 November 2021
Reply from Gift Basket
Hi there, we thank you for your feedback! Please do contact us via email or phone and we would love to discuss what candle you received instead and see why this may have happened. We have tried to reach you over the last couple days. Thanks so much ! (ph: 1300794262, help@giftbasket.com.au)
Reply from Gift Basket
We are so happy she loved it. Thanks Timothy!
Once again gift basket.com.au has…
Once again gift basket.com.au has presented and delivered a beautiful gift basket to my family in Brisbane. Truly appreciate the timely service. Thank you so much
29 November 2021
Reply from Gift Basket
Thanks so much Angela! So happy you were pleased :)
Gift Basket appreciation
I was extremely impressed with the efficiency and friendliness. Although my order was quite late, Gift Basket made a real effort to get it to our daughter on her birthday.
29 November 2021
Reply from Gift Basket
Thank you so much for your lovely review, we really appreciate it :)
Lovely choice of Gift Baskets…
Lovely choice of Gift Baskets ,excellent service , I would recommend this company to anyone, I could not have been happier.
29 November 2021
Reply from Gift Basket
Thanks so much Robin!
Delivery Inconvenience. Provided telephone number to alert…
Provided telephone number to alert recipient for delivery of goods. Items delivered at post office instead without alerting recipient. Inconvenience to elderly recipients when a telephone call to recipient would have allowed access for delivery at the address provided.
Cost of Hamper cheaper from GB
29 November 2021
Reply from Gift Basket
Hi George, we thank you for your feedback. Our sincere apologies in regards to the delivery issues your order experienced. We have tried to reach you by phone over the last couple days however we could not connect. If you would like to reach us please feel free to contact us at 1300794262 or help@giftbasket.com.au. Once again we sincerely apologies on behalf of StarTrack in regards to the driver not making a formal delivery attempt to your recipient and for the disappointment and inconvenience this caused. All the best - The GiftBasket Team.
Reply from Gift Basket
Thank you so much Kim
Beautiful Surprise!
Beautiful Surprise!
My sister was really surprised by her beautiful gift basket to celebrate her house warming and birthday. She loved the contents of the basket which came beautifully wrapped. The staff were wonderful in helping me choose the best option and delivery was on time. Thank you so much
29 November 2021
Unprompted review
Reply from Gift Basket
So great to hear! Thanks so much Joanne, we are so pleased you have been happy with our service and the basket :)
Reply from Gift Basket
Thanks so much Adam, so pleased she loved it :)
Gift Basket was amazing
Gift Basket was amazing, fantastic products in the gift basket, they kept me updated on when the delivery was arriving. Highly recommend them.
29 November 2021
Reply from Gift Basket
Thanks so much Donna!
Ordered a 60th present with 48 hours…
Ordered a 60th present with 48 hours notice and it still arrived a day late. Basket was as described but was disappointed with late delivery
28 November 2021
Reply from Gift Basket
Hi Sharon, our apologies for the delay your order experienced! We dispatched your order the next day you placed it as you had placed the order after the same day dispatch cut off time. The order was sent as soon as we could and as we state at out checkout we are unable to guarantee delivery dates at this time due to system backlogs and the upcoming Christmas delivery peak and that delays are a possibility. We apologise if this was not clear enough, however we still hope you recipient could enjoy their gift basket. Thanks! The GiftBasket Team
Very quick response to my order and…
Very quick response to my order and good service.Can rely on this company to get the job done. I am very happy with your service.Highly recommended.
26 November 2021
Reply from Gift Basket
Thanks for the positive review Ivan!
Happy customer
I ordered the ‘coffee’ gift basket for my daughter as something a bit different. It arrived on her birthday and she was delighted. I am a very happy customer and will definitely use this service again.
26 November 2021
Reply from Gift Basket
Thanks Susan! We are so glad you have pleased with everything
Thank you
Thank you , beautifully packaged with quality selections. I cannot be with my Sister for Xmas due to Covid but the hamper cheered her up so much and being thousands of miles away it was so easy to order, amazing !
26 November 2021
Reply from Gift Basket
Thanks Debra! We are so glad we could help you send your sister something during this holiday season and being apart from one another :)
Reply from Gift Basket
Thanks so much for your review!
Unfortunately one of the corona bottles…
Unfortunately one of the corona bottles which was an additional item to the hamper broke and leaked into the almond, rocky road and pistachios.
Apart from that happy with the rest of the items, the box that it came with, the beautiful pink ribbon and message card
25 November 2021
Reply from Gift Basket
Hi Wendy, I have tried to reach you by phone earlier today however the line would not connect. Unfortuantely I don't think this was an order from GiftBasket as we do not have Corona beers in our warehouse and the hamper you ordered from us was a luxury pamper hamper. Is it possibly that this occured with another Gift Basket service? Please do feel free to contact us on 1300794262 or help@giftbasket.com - Kindest Regards, The GiftBasket Team
I was very happy with my Gift Basket…
I was very happy with my Gift Basket experience. Thankyou. Elsie Watts
24 November 2021
Reply from Gift Basket
Thanks so much Elsie!
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