giffgaff Reviews 

Excellent low-cost provider, very happy

Giff Gaff is still the best for me in the 13 + years I have been with them me and my family are all on giff gaff and still love it. REASON: no contract unless you chose not forced into. Main thing i like is you are in control with your goodie bag . I hate subscriptions and is a turn off to me . Giff Gaff is also a friendly service and a great place to buy new or refurbished phones, I have done both in the 13 years I have been with Giff Gaff . Love the company and Giff Gaff don't stop what you are doing right putting the customer in control. Hope to have many more years with you 100% pleased
Top notch service in my opinion unlike other restrictive companies, please keep doing what you do best being number one in my opinion. Kind regards Steve M.

Great pricing. Keep you well informed and recommend the best plan for you.
Give giffgaff ago....go on... Great....

GifGaf is a great service, it does everything I need from a mobile phone service.

As I only pay £6 a month, I cannot complain about the service you provide and I am happy to continue with giffgaff

Have been with giffgaff for 14 years now, not anymore, I have been without any phone signal for 6 days now, cannot make phone calls or receive sms messages the O2 mast near me has been down... I am currently stuffed, and yes, wifi was not enabled, the other issue is, I cannot log into my giffgaff account, as I cannot receive sms messages to input the code to log on... The bigger picture here is that, you lose everything if the masts go down, no mobile banking etc etc... Crazy so beware!

The customer is in easy control month by month to choose a bundle that suits. The company will message and let you know if you can make savings on a cheaper plan based off your previous use. Today it’s refreshing they do that for the customers instead of taking extra money from them. Recommend!

Great service and no ties to any contracts and gives a good amount of internet data for less

I am always able to text or ring people and not have to worry about money.

Great communication & great pricing.

I'm so impressed with my mobile network experience lately! 😊 It truly feels like a community where customers are at the heart of everything. I've found their approach to be incredibly refreshing and supportive. It's wonderful to be part of something so customer-focused. I highly recommend checking them out if you're looking for a change!

I’ve been with Giffgaff since 2014.
I’ve always been more than happy with the service from the time I got my first SIM to changing to eSIM. The community has been very supportive when I’ve needed it. On the odd occasion I’ve required an agents help replies were within in 24hours max, usually much more quickly.
In short great service, great price. Highly recommended

Very easy to use. Renews each month can change plan or even leave whenever I want and for a good price

They're useless u can't talk to anybody if u have a problem they took my last tenner when I was trying buy a goody bag for 25 mins because I had to make q call as someone close was in the hospital now I literally have no phone to use for the month because they wudnt let me get a goody bag then xharged me for a call after I tries what the instructions on the page said multiple times I'm going back to smartie got until the 25th of next month now without data calls or messages thanks alot absolutely useless

Never had any issues with Giffgaff. App is easy to use and the pricing policy is very transparent. Have and will recommend again.

This is a great Company, very helpful and you get more what you pay Very Happy

Still waiting for £150 refund on my s25fe phone purchase. So many excuses and referrals. Why make an offer and then not just send out the money? So simple.