It took like 2 weeks or more to get my refill filled. I couldn't do it online so had to call in. The lady I got I couldn't understand anything she Said. All and all a very poor experience. I always... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was confused and misunderstood some things with Zealthy. Placed an appointment that I did not mean to do and could not afford. After explaining rudely to them how they charged me they responded pro... See more
Company replied
AM RX has been wonderful in staying in contact and checking my progress. I just finished the first 4 weeks (5 units per week), and I'm surprised that I went from 230 to 226! Weeks 5 thru 8 I will in... See more
Company replied
This is one of the few times weight loss has felt realistic and manageable for me. The first month showed steady progress, making it easier to stay consistent. My appetite feels more controlled, and I... See more
Company replied
Company details
Written by the company
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Contact info
429 Lenox Avenue, 33139, Miami Beach, United States
- (877)870-0323
- carolina@getzealthy.com
- getzealthy.com
3.2
Average
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast responses and attention to detail…
Fast responses and attention to detail make Zealthy the perfect fit for me. I would urge anyone that is interested in loosing and maintaining weight loss to go with Zealthy.
3 April 2026
Reply from Zealthy
Hi Rebecca, thank you for sharing your experience. We’re so glad to hear that our fast responses and attention to detail have made a positive impact for you. It means a lot to know you feel supported in your weight loss and maintenance journey. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
They also go by Trimrx AM Rx and Roen…
They also go by Trimrx AM Rx and Roen RX as well as zealthy. The get your card information. Charge $39.99 for 1 none month them you get charged $135.00 a month. Hard to cancel. This is just for. Membership. Still have to pay for the peoduct. Calling their customer service is useless. Will not refund money. Filing civil court. But will let others be aware and avoid them. Not ethical business
1 April 2026
Unprompted review
Reply from Zealthy
Hi Michael, we’re very sorry to hear about your experience and understand how concerning it must feel to see unexpected charges, have difficulty canceling, and feel like you’re not getting the support you need. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and concern this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I can't get their app open to get on it…
I can't get their app open to get on it to cancel the subscription that they don't specify when your reading their app and when I try to get on their app it just keeps buffering. This us a nightmare and they trick you into buying. I will tell the better business bureau
1 April 2026
Unprompted review
Reply from Zealthy
Hi Vicki, we’re really sorry to hear about your experience and understand how frustrating it must be to have trouble accessing the app, especially when you’re trying to cancel your subscription and can’t get past the buffering. That’s not the experience we want for you, and we sincerely apologize for the confusion and inconvenience this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Their communication amongst agents is…
Their communication amongst agents is horrible! You will repeat yourself constantly instead of reading notes left by previous agent! So far HORRIBLE experience.
1 April 2026
Reply from Zealthy
Hi Slyvia, we’re very sorry to hear about your experience and understand how frustrating it is to have to repeat yourself because your concerns weren’t properly carried over between agents. That’s not the seamless communication we aim to provide, and we sincerely apologize for the inconvenience this caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Zealthy is a horrible company and has…
Zealthy is a horrible company and has the worst customer service. I used this company for health care for a couple months and they charged my account unexpectedly in December 2025 and never refunded me. I have spent 4 months trying to get a refund but every time I call, they hang up on me. I have sent them emails with screen shots from my bank showing the refund hasn’t happened, and no response. I call and email daily with no response. Stay far away from this company
1 December 2025
Unprompted review
Reply from Zealthy
Hi Erica, we’re truly sorry to hear about your experience and understand how frustrating it must be to be charged unexpectedly and then spend months trying to get a refund without any response. Being unable to reach support and feeling unheard is not the experience we want for anyone, and we sincerely apologize for this. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved.
Easy ordering and fast delivery in safe…
Easy ordering and fast delivery in safe packaging
6 February 2026
Reply from Zealthy
Hi Laura, thank you for sharing your experience. We’re thrilled to hear that you found the ordering process easy and that your delivery arrived quickly and securely. Knowing that our packaging and delivery met your expectations really means a lot to us, and we’re glad we could provide a smooth experience. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Reply from Zealthy
Hi there, thank you so much for your kind feedback. We’re really glad to hear you had an excellent experience with our service. It means a lot to us! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
The customer service experience has…
The customer service experience has been among the worst I have encountered. Direct questions are consistently left unanswered, and instead, I have been passed between multiple representatives without resolution. This lack of accountability and efficiency makes it extremely difficult to receive the level of service expected.
As a result, I will be transitioning to Ro for my future needs and would strongly encourage others to consider doing the same.
29 March 2026
Reply from Zealthy
Hi Mr. B, we’re very sorry to hear about your experience and understand how frustrating it is to have your questions go unanswered and be passed between multiple representatives without a clear resolution. That’s not the level of service we aim to provide, and we sincerely apologize for the lack of accountability and efficiency you encountered. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Great experience
Great experience. Started out a bit rocky but I’ve gotten the help and support I’ve needed on this journey.
28 March 2026
Reply from Zealthy
Hi Eboni, thank you for sharing your experience. We’re really glad to hear that, even though things started off a bit rocky, you were able to get the support and help you needed along the way. That means a lot to us, and we appreciate you sticking with us through the process.
If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
DON'T DO IT!!!
I called Zealthy
877-870-0323
Called on January 28, 2026 at 3:23pm. and they do not do refunds no matter what, which is a scam! I canceled almost right away because I found out they failed to me that the $39 was only for 1 month!
Finally Wells Fargo made Zealthy give me the refund!
I do not want these scammers doing this to anyone else! All they want is your money even when you don't have the item!
I paid $39.00. I was told it's $39.00, but i then found out that it's only for the first month. Then, it's $135.00 thereafter. Zealthy told BBB that I never canceled, BBB also said Zealthy told them that they sent the meds, which they did not!
Please investigation this company!
I have never experienced anything like this!
I told BBB to just look in Google search and you will see that they are nothing but scammers!!! They have been sued also!
28 January 2026
Unprompted review
Reply from Zealthy
Hi Kim, we’re really sorry to hear about your experience and understand how upsetting it must have been to feel misled about pricing, have difficulty canceling, and go through so much effort to get a refund. That’s not the experience we want anyone to have, and we sincerely apologize for the frustration and concern this caused. We take feedback like this seriously and would truly appreciate the chance to look into what happened and make things right. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Do not trust this place
Do not trust this place. They will chatge you for everything and then never send your medicine. They are not reliable enough to deal woth when it comes to weight loss. So far I have had 5 messages of excuses as to why my medicine hasnt been sent. Not to mention customer service is rude. I was hung up on when I explained my frustration about paying for something that has not even been shipped. Do yourself a favor and go to your local aestitician . Don't blindly trust the internet like I have. Thats too much money fo waste.
26 March 2026
Unprompted review
Reply from Zealthy
Hi Holly, we’re truly sorry to hear about your experience and understand how frustrating it must be to pay for your order and still not receive it, especially after multiple delays and poor customer service. This is not the experience we want for anyone, and we sincerely apologize for the inconvenience and stress this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this promptly.
Easy to purchase what I was looking for…
Easy to purchase what I was looking for and navigate the website the payment process was also easy and efficient and the product was exactly what it was supposed to be
25 March 2026
Reply from Zealthy
Hi Jason, we’re so glad to hear the entire process, from finding what you needed to checkout, was easy and efficient, and that the product met your expectations. That’s exactly the kind of smooth experience we aim to provide. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Easy to use website
Easy to use website, competitive pricing with other sites. Easy to renew subscription.
25 March 2026
Reply from Zealthy
Hi Galen, we’re so happy to hear that you found our website easy to navigate and that the pricing and subscription process have been smooth and convenient for you. It’s great to know that renewing your subscription has been straightforward and hassle-free. If you ever need assistance, you can always reach out right away. We’re here to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you to ensure your experience continues to be seamless. Thank you!
It's only been 2 weeks but everything…
It's only been 2 weeks but everything seems great so far. I'm so blessed to have someone to help me with my future and getting more healthier. We'll see how it goes
25 March 2026
Reply from Zealthy
Hi Patricia, we’re so glad to hear that your first couple of weeks have been going well and that you’re feeling supported on your journey toward better health. It means a lot to us to be part of that with you, and we’re here every step of the way as you continue forward. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Reply from Zealthy
Hi Claire, we’re so glad to hear you found our team very responsive. It’s important to us that you feel heard and supported whenever you reach out. We truly appreciate you taking the time to share your experience. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
The no pressure and communication…
The no pressure and communication feedback given throughout the process
17 March 2026
Reply from Zealthy
Hi Angela, we’re so glad to hear you appreciated the no-pressure approach and the communication throughout the process. It’s important to us that you feel comfortable, informed, and supported every step of the way. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
The injection was fine was extremely…
The injection was fine was extremely nauseated but well worth it the only problem I have is the lack of communication. It takes forever for someone to get back with me after I send a message
20 March 2026
Reply from Zealthy
Hi Kelly, we’re glad to hear the injections have been working well for you, though we’re really sorry to hear about the nausea and the delays in communication. We understand how frustrating it is to wait for responses, especially when you have concerns about side effects. That’s not the experience we want for you. If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Reply from Zealthy
Hi Crystal, we’re glad to hear the service has been working well for you and that everything has been quick and efficient. That’s exactly what we aim to provide.
If you ever need assistance, you can always reach out right away. We’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
Encouraging Early Progress
I’ve been using Zealthy for about five weeks and I’m already down 11 lbs. The onboarding was simple and easy to complete. Support has also been quick to respond whenever I had questions. Overall, it’s been a smooth and encouraging experience so far.
17 March 2026
Unprompted review
Reply from Zealthy
Hi David, We’re so glad to hear your experience has been smooth and encouraging, and that you’re already seeing great progress with 11 lbs down in just five weeks. It’s also wonderful to know the onboarding felt simple and that our support team has been quick to respond when you needed help.
If you ever need assistance, you can always reach out right away. we’re happy to help. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you!
It takes days for a response
It takes days for a response. I am still waiting from a Saturday question and it's Tuesday
21 March 2026
Reply from Zealthy
Hi Carla, we’re really sorry for the delay you’ve experienced and understand how frustrating it is to be waiting days for a response to your question. That’s not the timely support we aim to provide, and we apologize for the inconvenience.
Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to make sure your concern is addressed as soon as possible.
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