I’ve already reviewed but seen as I’m getting another email to review and I’ve still yet to hear anything back from get trend here we go again…. Wrong size of socks delivered lots of emails sent form... See more
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Ordered some boot style slippers from gettrend.com and was prepared to be disappointed because the price was quite low (£13.99). Arrived extremely quickly (within 2 days) and very pleased with the com... See more
Purchased items on the 16th Jan and paid additional for 24 hour tracked delivery. I chased up on the 19th as I hadn't received information regarding delivery. Advised as I had ordered outside their s... See more
Really happy with my purchase. There was a slight mix up regarding shipping but customer services responded very quickly and made sure my item arrived on time. They even refunded my delivery to which... See more
Company details
Written by the company
Hello and welcome to Get Trend, the place where you can find the newest trends in fashion for women, kids and men, beauty, toys and decorations for every taste and occasion. We created our brand which specialises in a variety of fields as we thought that it would have been much easier for our customers to buy the newest trends from just one place. We always keep an eye on the latest trends for kids and adults and some of the products you’ll find on GetTrend you won’t find them anywhere else, as they are exclusive to our brand, we are talking of Disney licensed products, Marvel products, LOL Surprise, blockbuster movies merchandise and not only.
Contact info
17-18 Peverel Drive, MK1 1NN, Bletchley, Milton Keynes, United Kingdom
- 01908 317237
- customerservice@fandfstores.org
- gettrend.com
Hasn’t replied to negative reviews
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Arrived quickly and was just as I wanted
It very much soft and warm
Couldn't find this hoodie anywhere…
Couldn't find this hoodie anywhere else! Great price, good quality. Delivery was speedy, no complaints
No Hassle just what you want
The item arrived within 2 or 3 days it was well packaged I found the shopping experience str8forward and hassle free if it was always this good I'd probably never go actual clothes shopping again and I really like my new top Thanks 😊
Expensive misfortune
I recently purchased a tee shirt in a Large. Upon receiving discovered it was cut too small and didn't fit. I contacted customer service. They wanted me to take pictures of the shirt, the tag iside the shirt, a picture of the shipping label, and pictures of the shirt with a tape measure showing dimensions. After doing all the requested, they said the measurements were within their guidelines. End result. No return and no refund. Buyers beware!!!
Christmas present
Decided to place an order directly Get Trend instead of going through Amazon and I'm glad i did as they arrived before Christmas,great service and my nephew loved them, now my other nephew wants a pair
Ordered on 1st December
Ordered on 1st December, email to say it was shipped 6th December. It is now the 13th December and the tracking number simply says 'Sender Despatching item' (clearly not even been sent yet). Landline number just cuts off without ringing, customer services email gets no reply. Social media gets no reply. Not even sure if they're still in business as the socials haven't been updated for ages. Will be going to the bank to get a chargeback
Good quality and delivered on time,will…
Good quality and delivered on time,will use again
I was kept informed at all stages of my…
I was kept informed at all stages of my purchase
Which was delivered quickly definitely order again
Excellent from start to finish
So pleased with the marvel pjs…Great…
So pleased with the marvel pjs…Great fast service….My step daughter will love these for Christmas
Item did not arrive in time and has…
Item did not arrive in time and has still not arrived terrible service, worst I’ve ever had
Quality pjs quick delivery
Nice quality pyjamas lovely design
Nice quality pyjamas lovely design. Quick delivery
Very happy with purchase
Item received as described and good quality. Very happy with purchase.
I can’t review the item as I haven’t…
I can’t review the item as I haven’t received it! Royal Mail should have delivered it on the 11th, still saying out for delivery on the 15th!! Can’t contact them and now trying to contact get trend for a refund
All good with order and delivery
been trying to return an item for over…
been trying to return an item for over a week have emailed the company a few times but no reply as you have to wait for reply (within 48 hours they say ) and you need a return notice before you can send anything back !
Outstanding customer care
Outstanding after sale customer service!
I placed an order for a child's birthday and when I didn't receive the item when it was expected I tried to contact them but wasn't able to for days. I was very upset about the whole thing so I decided to send them an email. They responded very promptly and apologetically. Their system had been down when I was trying to call. Their sent me a replacement order that I received the very next day, with a note of apology and extra gifts as a gesture of good will. This says a lot about them as a company and this act of genuine care toward a customer like me cannot be forgotten!
Needless to say that I will confidently shop more with them now knowing that in the rare occasion that something happens with my order, they will resolve the issue quickly and efficiently.
Thanks again for such an excellent customer service!
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