I only wished to order 1 pair of socks. As I pushed the button to submit the order, I was directed to multiple add-ons. It was confusing to me. So I ended up ordering extra items. I immediately contac... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was experimenting. They did give pain relief and swelling reduction. But I think I need to go “ beyond”. I’ve learned the lining of egg shells helps tremendously. Unbelievable. But I still... See more
Company replied
I have bought different socks and these feel the best so far , I bought a different kind a week ago and when I received them I didn’t like the way they felt so I ordered more of the soothrelieve and s... See more
Company replied
Helpful with my cramps but sometimes feels a bit tight around my ankles so other sizes might help with constrictions
Company replied
Company details
Written by the company
The SoothRelieve Compression Socks are designed to provide superior comfort, support, and relief for tired, achy or recovering feet. Engineered with high-quality, breathable fabric, these socks deliver gentle compression that promotes healthy blood circulation, reduces swelling, and eases discomfort. Perfect for everyday wear, whether you’re on your feet all day, traveling, or simply seeking relief, our compression socks help you stay active and energized. Experience the difference with SoothRelieve – where comfort meets care, and step into a life of enhanced wellness and vitality.
Contact info
United States
- CustomerCare@GetSoothRelieve.com
- getsoothrelieve.com
3.7
Average
531 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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This company preys on the vulnerable
I ordered one pair of socks but received a confirmation by email for eight pairs . I contacted SootheRelief within an hour of placing my order and was informed that the order could not be changed and I would not receive a refund because the order had already been shipped.
Their policy states that no adjustments or refunds can be applied after 12 hours of placing the order. I called them within one hour.
I am 84 years old and live on a small fixed income. I cannot afford to pay over $100 for socks. Based on the number of similar complaints sent to TrustPilot, BBB and online outlets, many people have been deceived by this miserable company and its fraudulent business practice .
18 February 2025
Unprompted review
Reply from GetSoothRelieve
Hello Tom,
Thank you for sharing your feedback. We had requested additional order details to help improve your experience, but it seems we haven't received a response yet.
To ensure we can assist you properly, please email us at customercare@getsoothrelieve.com with your order ID or any relevant information. Our team is ready and eager to help resolve this for you.
We look forward to hearing from you soon.
Warm regards,
SoothRelieve Team
Satisfied
I had an issue, the company have addressed it, so now all seems good.
17 February 2025
Unprompted review
Reply from GetSoothRelieve
Hello Grania,
Thank you for bringing this to our attention. We're sorry to hear about any inconvenience you might have experienced.
Our support team has sent you an email to help resolve this issue. Please check your inbox, and if you don’t see it, kindly reach out to us at customercare@getsoothrelieve.com so we can assist you right away.
We appreciate your patience and look forward to making things right for you!
Warm regards,
SoothRelieve Team
Ordered 1 pair of socks
Ordered 1 pair of socks. Mu debit card was charged $60.91. 7 pairs were delivered, which did not fit. Debit card was charged an additional charge of $39.95. was added. My bank contacted the company was told the charge was for a "subscription". $39.95 was refunded. I have been trying to get a return authorized since January 11th for the socks. The only response to my emails is "what can we help you with". My bank said to return the socks, if refund is not given, they will refund. I cannot get a human calling the phone number on the website or calling the number my bank used. I have reported this to the BBB, as well. BEWARE OF GetSoothRelieve!!!!!
26 December 2024
Unprompted review
Reply from GetSoothRelieve
Hello Diane,
Thank you for sharing your feedback. We're sorry to hear that you might have experienced an issue.
Our support team has sent you an email to help resolve this matter, and we truly hope to make things right for you. If you haven't received it, please check your inbox (including spam/junk folders), or feel free to reach out to us at customercare@getsoothrelieve.com. We're here to assist you!
Warm regards,
SoothRelieve Team
Good product as described
Good product as described. Arrived
Quickly.
8 February 2025
Unprompted review
Reply from GetSoothRelieve
Hello Sam,
Thank you for your feedback! We're glad to hear that you're happy with your purchase and that it arrived quickly.
If you ever have any questions or need any assistance, feel free to reach out to us at customercare@getsoothrelieve.com—we're always happy to help!
Warm regards,
SoothRelieve Team
Don’t try to wear them too long the first day.
As soon as I received my compression hose I put them on for a while. I increased my time a little each day as the pain eased, until the pain has almost gone. They are a lifesaver.
3 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Faye,
Thank you for sharing your experience! We're so happy to hear that our compression socks have been making such a difference for you. It’s wonderful to know they’ve helped bring you comfort and relief.
If you ever have any other feedback or questions, feel free to reach out to our support team at customercare@getsoothrelieve.com—we’d love to assist you.
Warm regards,
SoothRelieve Team
Unsatisfied
To start with, I only ordered one pair and was sent six pair. I am not happy about that. Other than that I am not convinced that the compression socks did all that much to improve the way my leg feels. I was hoping for better.
31 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Nancy,
Thank you for sharing your feedback. We're sorry to hear about any inconvenience you might have experienced.
Our support team has sent you an email to help resolve this issue. Please check your inbox, and if you haven't received it, we kindly ask you to reach out to us at customercare@getsoothrelieve.com so we can assist you as soon as possible.
We appreciate your patience and look forward to making this right for you.
Warm regards,
SoothRelieve Team
Need to consider show size, I'm a size 13 and large sock too small. Looks like a fantastic product and am excited too see if can get the larger sized socks!
Good folks to deal with and a great product.
I revived large on my order and will see if they come in extra large
Best always
Joe
11 January 2025
Unprompted review
Reply from GetSoothRelieve
Hi Joe,
Thank you for your kind words and for sharing your feedback with us! We're delighted to hear that you're excited about our product and appreciate your support.
We understand the importance of a perfect fit, and we truly appreciate your input regarding sizing. If you ever need assistance or have any questions about sizing options, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com—we’d be happy to help!
Wishing you comfort and wellness always.
Best regards,
SoothRelieve Team
Reply from GetSoothRelieve
Hello None,
Thank you for your feedback. We’d love the opportunity to assist you, but we haven’t received the necessary order details to look into this further.
Please reach out to us at customercare@getsoothrelieve.com with your order ID or any relevant details, and our team will be happy to help. We’re here to ensure you have the best experience possible!
Looking forward to hearing from you.
Warm regards,
SoothRelieve Team
Do not trust this Company
Do not trust this Company! I ordered 1 pair of socks and they billed me for 5. Within 24 hours I cancelled the order not trusting them and they said they cannot cancel. Product coming from China per shipping instructions. Buyers Beware!
27 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Robert,
We appreciate your patience while our team was looking into this matter for you. It seems that our team was able to address your concern—hopefully to your satisfaction. 😊
However, if there's anything else we can assist you with, please don’t hesitate to reply to our last email or reach out to us at customercare@getsoothrelieve.com.
Warm regards,
SoothRelieve Team
Avoid this company and website
Avoid this company and website. They are manipulative cheats and scam you from your money. So dishonest.
Basically the same feed back as so many other reviews. I ordered 2 pair, it go changed through website deception to 6 pair. Then biiled many times the original amount.
I went to immediately cancel before order processing or shipment but got fobbed off with .... Please complete the online form...... Then please reply using your original email..... then obviously "we have processed your order".
Lots of automated "warm regards" emails and other BS. Not sure how these people sleep at night
26 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Peter,
Thank you for sharing your feedback. We're sorry to hear about any inconvenience you might have experienced.
Please check your email inbox for a message from our support team—we’ve reached out in hopes of resolving this for you. If you don’t see the email, kindly reach out to us at customercare@getsoothrelieve.com, and we’ll make sure your concerns are addressed as soon as possible.
We truly appreciate your patience and look forward to assisting you.
Warm regards,
SoothRelieve Team
These socks are comfortable but effective.
These socks are comfortable but compress enough to help with pain and improve circulation.. looking forward to more improvements.
21 January 2025
Unprompted review
Reply from GetSoothRelieve
Hi E Jane,
Thank you so much for your thoughtful feedback! We're delighted to hear that you find the socks both comfortable and effective in helping with pain and circulation. It’s always encouraging to know our products are making a positive impact!
If you have any other suggestions or questions as you continue to use them, please feel free to reach out at customercare@getsoothrelieve.com—our team is here to help and always eager to listen!
Wishing you continued comfort and wellness.
Warm regards,
SoothRelieve Team
Overall it helped my restless legs…
Overall it helped my restless legs there’s no cure for. But they were very helpful but difficult to put on
3 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Wendy,
Thank you for sharing your feedback with us! We’re so glad to hear that the socks have been helpful for your restless legs. It’s wonderful to know they’ve made a difference for you.
We understand that compression socks can sometimes be a bit tricky to put on, especially at first. A tip that might help is to roll the socks down to the toe area and then gradually pull them up—it makes the process a little easier!
If you have any additional feedback or need assistance, please feel free to reach out to us at customercare@getsoothrelieve.com. We’d be happy to assist you!
Warm regards,
SoothRelieve Team
Thank- you
Thank- you! Great experience and I love the socks! They help greatly for my Father!
24 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Kimberly,
Thank you so much for sharing your kind words! We're thrilled to hear that you had a great experience and that your father is loving the socks. It’s wonderful to know they’re making a positive difference for him!
If you ever have any other feedback or questions, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. We’re always here to help.
Warm regards,
SoothRelieve Team
Helped to reduce my swelling in my feet…
Helped to reduce my swelling in my feet anchor and 🦵
1 December 2024
Unprompted review
Reply from GetSoothRelieve
Hello Hazel,
Thank you for sharing your experience! We're so glad to hear that our compression socks helped reduce swelling in your feet, ankles, and legs. It’s always wonderful to know that our products are making a positive difference for our customers.
If you ever have more feedback or questions, feel free to reach out to us at customercare@getsoothrelieve.com. We’re here to help!
Warm regards,
SoothRelieve Team
Reduced swelling the first day
20 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Mark,
Thank you for your kind feedback! We're so glad to hear that you noticed a difference on the very first day of wearing our compression socks. Your satisfaction means the world to us!
If you ever have more feedback or any questions, feel free to reach out to our support team at customercare@getsoothrelieve.com. We’d be happy to assist you.
Warm regards,
SoothRelieve Team
Frustrated customer
I dislike the web site and the inability to modify or cancel an order that’s not what I want
I have since received your offer 50% refund on the merchandise I didn’t want
Based on the fact I’m out the other 50%(my cost) for something I didn’t not want,
I would urge people to find another company to do business with. I feel cheated and will never do business with you again
21 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Jeffrey,
Thank you for sharing your feedback with us. We’re sorry to hear about the frustration you experienced with our website and order process. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention.
If you ever need assistance with an order, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. We’re here to help and will do our best to ensure your experience with us is as smooth as possible.
Warm regards,
SoothRelieve Team
It is a good company one can trust
23 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Mark,
Thank you for your thoughtful feedback! We're truly honored by your trust in SoothRelieve and are delighted to hear that you had such a positive experience with us.
If you have any additional thoughts or questions, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. We’re always here for you!
Warm regards,
SoothRelieve Team
PURE GARBAGE…
Do not order these things they called pressure relief socks. PURE GARBAGE 👎👎👎 it will take a long time to get them and when you do you will be extremely disappointed material made of cheap Plastics
20 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello ome emo,
Thank you for sharing your feedback. We previously requested additional order details to help improve your experience, but unfortunately, we haven’t received a response yet.
If you still need assistance, please email us at customercare@getsoothrelieve.com with your order ID or any extra details. We’d love the opportunity to resolve this for you as quickly as possible.
Looking forward to hearing from you!
Warm regards,
SoothRelieve Team
Really helped after an ankle injury
Soothrelief socks reduced pain and provided great support from an injury I had to my ankle. Also, nerve pain and tingling went away after a few days of wearing these.
19 January 2025
Unprompted review
Reply from GetSoothRelieve
Hello Andrew,
Thank you so much for sharing your experience with our compression socks! We're thrilled to hear that they provided you with the support and comfort you needed during your recovery. It’s wonderful to know they made such a positive difference for you.
Should you have any other feedback or questions, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. We’re always here to help.
Warm regards,
SoothRelieve Team
It seems like people are still dealing…
It seems like people are still dealing with this company. They don’t deserve it. I ordered 1 pair of socks and was billed for 8 which they said I couldn’t cancel. And do they work? Ok if you wear them constantly. No way any sort of cure. The ones from Temu at a fraction of the price work equally well.
12 December 2024
Unprompted review
Reply from GetSoothRelieve
Hello customer,
Thank you for sharing your feedback. We had requested additional order details to assist you further, but we regretfully did not receive a response.
If you still need assistance, please don’t hesitate to email us at customercare@getsoothrelieve.com with your order ID or any relevant information. Our team would be more than happy to help improve your experience.
We’re here for you and look forward to resolving this together!
Warm regards,
SoothRelieve Team
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