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Roota Reviews 222

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TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, most reviewers were somewhat happy with their experience overall. Many customers are excited to try the product, with some already seeing positive results like new hair growth and reduced shedding. The ordering process is often described as easy and secure, and some find the product's price reasonable. Several people appreciate the natural ingredients and the product's ability to address specific hair issues without side effects. However, a significant number of customers express dissatisfaction with the pricing and payment process, often being charged more than expected or advertised. Many also dislike the user experience, particularly the numerous screens pushing additional products after an order is placed, and some report issues with order confirmation and delivery. There are also concerns about unclear offers, double charges, and a lack of clarity regarding the final price before payment.

What people talk about most

Product

Users describe ambiguous interactions with the product, with some expressing excitement to try it and hoping... See more

Order

People report ambiguous experiences with order, with many expressing frustration over unexpected charges and... See more

Price

Customers consistently note negative experiences with price, often reporting that the final charge was... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unexpected charges and discrepancies... See more

User experience

Clients share ambiguous opinions on user experience, with some finding the ordering process fast, easy, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

What you are told you will be paying are different from what you are charged. This seems to be the reviews of many. This company misleads you in thinking you are paying the discount price and then you... See more

Company replied

Rated 3 out of 5 stars

Website confusing charged more than I thought. Like twice as much. Too many pop ups after and wanted reassurance this wasn’t a recurring subscription

Company replied

Rated 3 out of 5 stars

The ordered product has not arrived yet. I cannot judge its quality and promised results.It is not clear on the website what exactly we are paying for in relation to the purchase.

Company replied

Rated 3 out of 5 stars

The pricing was quite confusing and I did not appreciate having all the extra products being included. Price was quite reasonable but I have not tried the product yet to see its effectiveness.

Company replied

Company details

Written by the company

Roota is a science-inspired hair care solution designed to help restore fuller, stronger-looking hair by supporting the scalp where growth begins. Its easy-to-use roll-on serum delivers a blend of plant-powered actives like rosemary oil, caffeine, biotin, and advanced peptide complexes directly to the roots to help reduce shedding, reactivate dormant follicles, and support thicker, healthier strands over time. The lightweight, non-greasy formula is suitable for all hair types and fits easily into a daily routine — giving your scalp the targeted care it needs for stronger, denser hair growth.

Contact info

3.2

Average

TrustScore 3 out of 5

222 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Your tail end sales gimmick reminds me…

Your tail end sales gimmick reminds me of scammers and you need to stop this!
I am trying to get an order in but you are not confirming the transaction.
You already have all the sensitive information!
I finally discovered the transaction receipt and you are not sending what i ordered.
I ordered 3 which is supposed to give me an additional 3.
You are sending me a single order deal.
You should refund it immediately!

26 March 2026
Unprompted review
Rated 3 out of 5 stars

Order placing

Had a difficult time placing order due to problems with postal code acceptance but after several emails to the company it was sorted .staff was helpful.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use site

Easy to use site. most of the pages I go to are like trying to drive to and find a brand new location. When it is too difficult I just leave and never order anything and I never go back.

22 March 2026
Unprompted review
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