Getnamenecklace Reviews 25,698

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,155 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the products, often finding them to be exactly as described and of good quality, with many expressing satisfaction with personalized items and engravings. The delivery service is frequently highlighted as quick and efficient, with items arriving safely and in a timely manner. Many appreciate the overall value and the quality of the items received, leading to repeat purchases and recommendations. However, some people mentioned issues with the quality of certain products, noting that some items appeared smaller than expected or felt cheap for the price. There were also instances where orders arrived with incorrect details, such as wrong colors or missing personalization, or experienced significant delays, even with expedited shipping.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and appearance of items like... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting items like... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with items... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising easy ordering, installment... See more

Price

Users describe ambiguous interactions with price, with some reviewers expressing disappointment, citing that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived quickly and safely. Settings and engraving perfect on the bracelet. One major disappointment. The silver chain link very small and fragile,bit misleading from the picture. Will probably have... See more

Rated 4 out of 5 stars

Necklace looked good and was done correctly, do wish the names were a little more visible and I should have got a longer chain. If you use standard shipping don't expect it sooner it takes all of that... See more

Rated 4 out of 5 stars

Absolutely love my necklace so far. It’s exactly as I ordered for the etchings. A little difficult to close up the bottom as the rubber ring to help secure it kept popping out (did not over tighten an... See more

Rated 4 out of 5 stars

It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

26K reviews

5-star
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Rated 3 out of 5 stars

Cheap Looking

I was ‘sort of’ satisfied. Product was ok but a little cheap looking and overpriced. Ordering, service and delivery were all easy and quick.

25 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 2 out of 5 stars

I was really disappointed with my…

I was really disappointed with my purchase. The flowers were a lot smaller than expected & the stems were simply wrapped in green tape that wouldn’t stay on. I had expedited them so they’d arrived in time for Mother’s Day, upon arrival 2 broke immediately after being taken out of the box. I didn’t have time to send them back & replace or get something new. I had to try & glue things back myself. I will say, at the very least, they arrived quickly after paying 35 dollars for shipping. I will not be using this company again. Very cheesey.

11 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 3 out of 5 stars

Fine item, scammed on shipping

The item (custom guitar strap) came out nice enough and was well recieved, but shipping and communications are inadequate:
- Ordered 24th May. Paid extra for 4-6 day expedited delivery.
- Emailed 4th May to query whereabouts, noting failure to provide paid-for service.
- Marked dispatched 5th May without answer to my query. Again requested they acknowledge failure to provide the service.
- Delivered 13th May. Still no reply.

I will not be using them again since they cannot be trusted to meet a deadline you can opt to pay extra for.

Edit to the reply: literally have done twice already, but let's see what happens...

13 May 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Pretty disappointed considering I paid…

Pretty disappointed considering I paid over $100. The flowers themselves are great but just China cheapies shipped from China directly to customer. The stems are just paper. So disappointing for the price.

11 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

Beautiful eternity bangle

Beautiful eternity bangle. I bought two, one for myself in memory of my husband and for my girlfriend in memory of her mom. Outstanding quality for the price point. Delivery was quick and great.

10 May 2026
Rated 1 out of 5 stars

Order and delivery service

Unfortunately, I cannot comment on the product quality, as I have still not received my parcel. I placed and paid for my order on the 25th of April and to date, my daughter in law has still not received the parcel which are gifts for my grandchildren. There has been little or no updates regarding my order. This is most disappointing and frustrating. I would unfortunately think twice before placing an order again in future.

25 April 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

Sorry for any inconvenience may cause, tracking shows that your package is still in transit, please kindly wait a few more days.

Please send an email to support@getnamenecklace.com if you have further problems.


Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Sent me wrong ring

Sent me wrong ring

5 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

I ordered 3 necklaces with my border…

I ordered 3 necklaces with my border collie photo but the photo isn’t there the heart is just black. It said can see the photo with heat but that didn’t work either. So I waisted my money how do I return them. My bc has bone cancer we amputated her back leg & has cancer in her lung on chemo so to see the heart black is very upsetting

9 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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