Super easy to use the app. We got the perfect boat for 7 of us to go offshore to scatter my mom’s ashes in the Gulf of America. Everyone enjoyed the experience that also included photo ops with a pod... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!
Boating Together, Everywhere
Written by the company
- We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.
Award-Winning Customer Support
Available 24/7, All Around the World
Contact info
Menlo Park, United States
- +1 (818) 927-2148
- support@getmyboat.com
- getmyboat.com
Make it a Boat Day
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of the worst boat rentals…
One of the worst boat rentals ever.First we booked this boat around a month ago so it didnt make sense for them to cancel LAST MINUTE.We arrived at the place and the man was around an hour or so late it was also my sisters sweet 16 so it was honestly very disappointing but probably one of the worst parts is that the man was visibly not mentally ok he lied to us about his name and he also kept acting super sarcastic and rude towards us even though HE WAS LATE.We then met with his coleague who also told us that he doenst trust this man and that hes not mentally ok 2.The man KÉVIN not jessy which he lied to us abt but anyway he also tried to scam us of 1000 to bring another boat even tho he didnt even refund the first one. I don’t think i have ever booked smt this bad and scary honestly im rlly glad we all made it of that situation safely i will never ever book from here ever again and neither will any of the 20 girls that came to celebrate my sisters bday they r all so glad they also made it out safely and to be honest i hope that,that man gets fired and investigateur because this should never happen especially on sm1’ s bday none the less a sweet 16teen.

Reply from Getmyboat
Very enjoyable ride
Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful captain! Really enjoyed his informative bits of information that he gave!!
Very easy to book
Very Easy and Straightforward Process
Very Easy and Straightforward Process
The process was straightforward with transparent pricing. The communication between the owner was great, leading to an excellent experience. Definitely would use this process in the future.
Resolved a critical last second issue
Getmyboat took the time to help me when the boat owner cancelled last second then gave us a refund when the new boat had technical difficulties.
Easy and excellent
The Getmyboat Website and APP are easy to search and use. We have always had quick responses and excellent service using Getmyboat. I have recommended Getmyboat many times!
Quick responses
Quick responses, no surprises. No hidden fees. What you see is what you get
Great charter
Alyssa our charter captain was awesome. She went out of her way to make our experience better. Will definitely book a charter through Tony and this company again!
Nick was a great host
Nick was a great host! We had a blast wake surfing and tubing! We will definitely be booking again!
Great boat day with friends!
The app was super convenient and easy to use! We found a great host to take us out on the lake for the day. Would definitely book again!
We recommend a boat tour with Captain…
We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowest of waters, a great benefit when you’re going through the marshes.
Great experience
Great experience! The app is easy to use and there were many options and price points available. Our captain was top notch, kept us in the loop and made sure we all had a great time. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.