Super easy to use the app. We got the perfect boat for 7 of us to go offshore to scatter my mom’s ashes in the Gulf of America. Everyone enjoyed the experience that also included photo ops with a pod... See more
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I booked my granddaughter birthday party yacht through Getmyboath. I have had really bad experiences with yacht. But Getmyboath helped me in professional way. They fully refunded amount. Thank... See more
The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying... See more
Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful capta... See more
Company details
Written by the company
With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!
Boating Together, Everywhere
Written by the company
- We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.
Award-Winning Customer Support
Available 24/7, All Around the World
Our Customer Experience team is available around the clock and always ready to assist with anything you might need. Reach out to us any time by email at support@getmyboat.com,
or by phone at +1 (818) 927-2148.
Contact info
Menlo Park, United States
- +1 (818) 927-2148
- support@getmyboat.com
- getmyboat.com
Make it a Boat Day
4.4
Excellent
436 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
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We had a wonderful day from the start…
We had a wonderful day from the start with a perfect pick up, they took us to some beautiful spots, remote islands, amazing caves, snorkeling and unforgettable places even enjoying good homemade snacks and à very friendly crew.
100 % recommended
15 December 2025
Edison was incredible
Edison was incredible. He made sure we had a perfect time island hopping. His team was fantastic and very polite. The lunch was great and the views were amazing. What a great experience. Thank you
15 December 2025
Terrible Experience with GetMyBoat and…
Terrible Experience with GetMyBoat and Anabela
Our group of eight traveled from the U.S. to Cape Town, South Africa for the first time in December. I booked a yacht through the GetMyBoat app for a four-hour cruise on Sunday, December 21, starting at 1:00 PM. Anabela, a representative, assisted me via the app to secure the booking.
While in South Africa on Monday, December 15, Anabela informed me that their annual inspection was scheduled for Friday, December 19, and they needed a certificate to set sail. She said she would confirm by Friday if the cruise could proceed. I thanked her for the update.
Friday came and went without any communication. On Saturday, December 20, I messaged her twice via the app asking for an update—no response. Late that night, I received an email titled BOOKING CONFIRMED, stating our trip was confirmed for Sunday, December 21, with eight people. We were excited and scrambled to prepare.
On Sunday, we booked two Ubers for the 1 hour 15-minute trip to the address listed (165 Beach Road). One Uber even stopped so we could pick up food, snacks, and alcohol. When we arrived, the address turned out to be a hotel with no further instructions. Confused, we started calling GetMyBoat support. Eventually, one person reached a representative, who apparently contacted Anabela. I then received a message from her apologizing for the lack of response and informing me they did not receive the certificate and would only get it Monday at lunch. She offered to reschedule or refund—at 1:15 PM on the day of our cruise.
There was no empathy or acknowledgment of the inconvenience. Our entire Sunday was ruined, and we had to book two more Ubers back to our villa. We were leaving South Africa the next day, so rescheduling wasn’t an option. This experience wasted time, money, and a significant part of our trip.
Horrible experience with Anabela and GetMyBoat. I would not recommend.
21 December 2025
Unprompted review
Great Experience!
I had an issue with a double booking, and your customer service team was on top of it. The owner of the boat had great communication with me and overall it was an excellent experience. Can’t wait to do it again!
15 November 2025
Tiffany and Ricardo were amazing!
Tiffany and Ricardo were amazing to work with. My group had a fantastic time and the service was exceptional. Would definitely book with them again!
16 November 2025
Great app for connecting boat owners…
Great app for connecting boat owners with customers.
27 October 2025
Communication terrific
Communication terrific. Pick up, time place on point. No hidden extras.
Would have liked a little more info on highlights rather than have to ask what things were but happy for the price we paid
22 September 2025
Reply from Getmyboat
Thanks for trusting us with your boat day!
super convenient
super convenient, service providers were highly responsive and delivered as advertised.
6 October 2025
Reply from Getmyboat
Thanks for trusting us with your boat day, Kara. We’d love to welcome you back on board soon!
It was a wonderful experience.
It was a wonderful experience.
The staff were friendly and helpful.
The scenery was beautiful.
The boat was clean and safe.
29 September 2025
It was perfect
It was perfect. Communication from captain Doug was quick and thorough. They were able to accommodate all 15 of us. I would definitely recommend this experience
16 September 2025
Great Time For my Wife’s 40th
Great boat, great captain and first mate. Would definitely recommend! Captain Mike was very helpful and accommodating.
22 September 2025
Our captain Jason was amazing
Our captain Jason was amazing. Boat was clean and tidy and he had a lot of knowledge about the areas we visited. Stopped for some shelling, dolphin sight seeing and more! Highly recommend this app and Jason!
8 September 2025
Great concept !
My trip was amazing ! It was exactly how i envisioned it. The service was excellent. There was consistent and prompt communication and payment and ease of use was spectacular. I would recommend everyone to try it.
8 September 2025
Excellent communication and lots of…
Excellent communication and lots of options at affordable prices.
8 September 2025
Reply from Getmyboat
We’re so thankful for your positive feedback. Hope we’ll see you out on the water again soon!
Reply from Getmyboat
We really appreciate you taking the time to leave a review, Shannon. We’d love to welcome you back on board soon!
Convenient and cost effective!
Much more convenient and cost effective than renting through a large company! Would definitely recommend.
8 September 2025
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