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Rated 5 out of 5 stars

Excellent, can't fault anything about it. Had five+ separate successful grows. Had an issue with a dry bag which was replaced straight away. The self healing ports are better than other pre sterili... See more

Rated 5 out of 5 stars

Absolutely first rate customer service and after care, they have contacted me several times to check on progress and are super quick to respond and answer all questions. My first attempt I got sone... See more

Rated 5 out of 5 stars

Super clear site and instructions. First order worked perfectly (a relief after I had failed many times using other means). Second one didn’t work so well, but they sent a replacement with no fuss. Wo... See more

Rated 4 out of 5 stars

Contacted the company over a problem (contaminated) no reply after 4 emails.So it seems there Guarantee is worthless. Edit,I have since managed to contact the company apparently mix up over emails.... See more

Company replied

Company details

  1. Electronics Company

Written by the company

We build simple mushroom grow kits.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome!

Great product, excellent communication, and a wonderful service. Top work!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ed answered my emails very quickly both before I got started and later in the process. When I discovered I had contamination, a new grow bag was offered straight away. Thank you.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended. Love it!

Great startup kit, easy to set up and use even for a newbie like me! Had a successful first harvest and now really enjoying the rewards :D
Jack at Mentis was quick to respond and very helpful in answering my questions.
Can't recommend enough

26 October 2024
Rated 5 out of 5 stars

Highly recommend Mentis

Great responsive support, happy to help when I’ve had questions. The Toolbox is a great product too, makes the process so simple. Have had great results so far, and will keep buying grow bags as long as they keep selling them!

13 October 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Mentis

I highly recommend Mentis; the service and quality have been excellent from the initial purchase to the repeat purchases of additional equipment.

The main box has worked perfectly and is simple to use.

Their customer support has also been superb, quickly replacing a contaminated bag for free.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Super clear site and instructions

Super clear site and instructions. First order worked perfectly (a relief after I had failed many times using other means). Second one didn’t work so well, but they sent a replacement with no fuss. Would recommend to any hobbyist mycologists

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect product and support

The growing kit arrived on time and I during the growing process I have been in email contact with Jack at Mentis who has given great advice, and next steps to take.

The mushrooms have started to grow and I should be harvesting them within a week.

5 September 2024
Rated 5 out of 5 stars

Excellent

Excellent, can't fault anything about it. Had five+ separate successful grows. Had an issue with a dry bag which was replaced straight away. The self healing ports are better than other pre sterilised bags, they actually self seal unlike many others I've used. 10/10 Great starting kit. You can't go wrong.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

The kit is awesome!

The kit is awesome! Incredibly easy to use with clear instructions and I had no issues with contamination.

I would highly recommend this well designed product!

25 July 2024
Unprompted review

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