Excellent, can't fault anything about it. Had five+ separate successful grows. Had an issue with a dry bag which was replaced straight away. The self healing ports are better than other pre sterili... See more
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Absolutely first rate customer service and after care, they have contacted me several times to check on progress and are super quick to respond and answer all questions. My first attempt I got sone... See more
Super clear site and instructions. First order worked perfectly (a relief after I had failed many times using other means). Second one didn’t work so well, but they sent a replacement with no fuss. Wo... See more
Contacted the company over a problem (contaminated) no reply after 4 emails.So it seems there Guarantee is worthless. Edit,I have since managed to contact the company apparently mix up over emails.... See more
Company replied
Company details
Written by the company
We build simple mushroom grow kits.
Contact info
Unit 100, Jam Studios, The Biscuit Factory, 100 Drummond Road, London, SE16 4DG, London, United Kingdom
- hello@getmentis.com
- getmentis.com
Excellent service and product
Excellent service and product. Have used before and got a great crop of mushrooms
Mentis Toolbox - A little review
A great little company providing a great easy to use little invention, the toolbox!
The little toolbox is ideal and simple to use
Very helpful
Excellent products
Excellent products, fantastic customer support. Great prices, makes researching so convenient.
Delayed but it appropiately explained
Delayed but it appropiately explained, is okay
Great store
Simple product, works every time prompt delivery and great customer service.
Awesome!
Great product, excellent communication, and a wonderful service. Top work!
Excellent product
Excellent product, excellent customer service. Makes home projects extremely convenient.
Excellent customer service
Excellent customer service. Ed answered my emails very quickly both before I got started and later in the process. When I discovered I had contamination, a new grow bag was offered straight away. Thank you.
Highly recommended. Love it!
Great startup kit, easy to set up and use even for a newbie like me! Had a successful first harvest and now really enjoying the rewards :D
Jack at Mentis was quick to respond and very helpful in answering my questions.
Can't recommend enough
Highly recommend Mentis
Great responsive support, happy to help when I’ve had questions. The Toolbox is a great product too, makes the process so simple. Have had great results so far, and will keep buying grow bags as long as they keep selling them!
I highly recommend Mentis
I highly recommend Mentis; the service and quality have been excellent from the initial purchase to the repeat purchases of additional equipment.
The main box has worked perfectly and is simple to use.
Their customer support has also been superb, quickly replacing a contaminated bag for free.
Super clear site and instructions
Super clear site and instructions. First order worked perfectly (a relief after I had failed many times using other means). Second one didn’t work so well, but they sent a replacement with no fuss. Would recommend to any hobbyist mycologists
Really helpful support .
Really helpful support and willing to send out replacement products free of charge when things don't work out.
Perfect product and support
The growing kit arrived on time and I during the growing process I have been in email contact with Jack at Mentis who has given great advice, and next steps to take.
The mushrooms have started to grow and I should be harvesting them within a week.
Fantastic customer service from Jack
Fantastic customer service from Jack. Replaces any dud bags immediately, highly recommended
Excellent customer service and…
Excellent customer service and products. The kit works well and the grow bags are free of contaminants. Bumper crops of lions mane and yellow oyster achieves so far.
The best and easy fungi grow kit
Easy set up and clear instructions! Jack from nentis has been incredible throughout the process following my adventure and helping with lots of advice! I’m super happy and hope to continue with them.
Excellent
Excellent, can't fault anything about it. Had five+ separate successful grows. Had an issue with a dry bag which was replaced straight away. The self healing ports are better than other pre sterilised bags, they actually self seal unlike many others I've used. 10/10 Great starting kit. You can't go wrong.
The kit is awesome!
The kit is awesome! Incredibly easy to use with clear instructions and I had no issues with contamination.
I would highly recommend this well designed product!
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