GetGo Home Loans  Reviews 7,042

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 654 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often going above and beyond expectations. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially for first-time home buyers. Reviewers are particularly impressed with the quick response times and constant communication, ensuring they are always kept informed and updated throughout the process. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with repeated document requests and ultimately not receiving assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the exceptional support and genuine... See more

User experience

Users describe positive interactions with user experience, consistently highlighting a smooth and pleasant... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As anxious first time home buyers, we cannot recommend Everdine and Femke enough. They kept us informed every step of the way and Everdine went above and beyond to get us a fantastic rate on our... See more

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Words cannot explain how much I appreciate Get go home loans. Michele Pietrucci has changed my life for the better for sure. After over 20 years of trying to get a home loan and being turned grown bec... See more

Rated 5 out of 5 stars

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way sh... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Exceptional Service for First-Time Home Buyers

I had the absolute pleasure of working with Everdine Ebersohn from GetGo Home Loans, and I cannot recommend her highly enough. From start to finish, she was incredibly efficient, responsive, and professional.

As a first-time home buyer, the process felt quite overwhelming at first, but Everdine made everything seamless and stress-free. She guided us every step of the way, explained everything clearly, and ensured that we felt confident and informed throughout the process.

Her friendly approach, attention to detail, and genuine willingness to help truly set her apart. She went above and beyond to secure our home loan and made what could have been a complicated process feel effortless.

Thank you, Everdine, for your outstanding service and support – we truly appreciate it!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Chantelle was so helpful. She had great advice and helped us get the best rate. Great service and experience. Thank you.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Chantel is amazing!

Chantel is amazing!! She communicates well and is very polite and professional she's easy to talk to and will definitely give a 100% in assisting you I honestly highly highly recommend her services🙂

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Would like to thank Engelina Thenga…

Would like to thank Engelina Thenga for this great service that she provided. She is the best and I will recommend her services to all my friends who are looking forward to purchase a house. Her communication was so good and she made this journey to be so flowles and easy. Thank you so much Engelina you are the best.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

WONDERFUL!!!

If there were 10 stars, I would have given more!
Odette Vlok gave me a extremely fast and efficient service! We are very grateful for the urgency and overall customer experience given by Odette!

We need more people like this - Thank you!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Zanie is the best

Wow, what an awesome experience. I cannot believe it was this easy and quick, and I am still in disbelief how much I qualify for. Who would have known. Wow, thank you Zanie for being so helpful and friendly and for your quick service. Really impressed. I will refer you anytime.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Best Service

Yolanda Rautenbach did an amazing job at assisting us on getting our home loan approved! After much disappointment from other bond originators, she went out of her way to make our dreams a reality!
Thanx Yolanda

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Elza Mackinnon at Getgo Home Loans was amazing.

Elza Mackinnon at Getgo was amazing. Having someone guiding you with patience and going the extra mile every step of the way gives me confidence in saying "you will not the disappointed when working with Getgo Home Loans. Great job and fantastic client service.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

This is my 1st deal with Jody and her…

This is my 1st deal with Jody and her service, communication and what I loved is she kept me in the loop from start to end.
Congratulations on our 1st deal, will definitely not be the last.
Keep up the good work.
10🌟💫

16 February 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience working with Yolanda Rautenbach

We had an excellent experience working with Yolanda Rautenbach as our bond originator. From start to finish, she made what could have been a stressful and complicated process feel smooth, manageable, and even exciting.

Yolanda was professional, knowledgeable, and always willing to go the extra mile. She kept us informed every step of the way, explaining everything clearly and ensuring we understood our options. Her communication was outstanding — she was always available to answer questions and provided regular updates, which gave us great peace of mind.

Thanks to her dedication and expertise, our home loan was approved efficiently and without unnecessary delays. It truly felt like she had our best interests at heart throughout the entire process.

We highly recommend Yolanda to anyone looking for a reliable and supportive bond originator. Thank you for helping us secure our home!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working with Yolanda Rautenbach

I had an excellent experience working with my bond originator. From the very beginning, Yolanda were professional, knowledgeable, and incredibly supportive throughout the entire process. What initially felt overwhelming quickly became smooth and manageable thanks to their clear communication and constant guidance.

Yolanda kept me informed at every stage, explained everything in simple terms, and were always available to answer my questions — no matter how small. Yolanda's efficiency and attention to detail ensured that everything was handled promptly, and the process moved forward without unnecessary delays.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with Annelene Williams

I had such a great experience with your services. Annelene Williams did an amazing job assisting me with everything, making sure I had a smooth first time experience. She had so much patience and always kept me updated with everything. Always got a quick response and communication was never an issue. Thank you so much Annelene for such as amazing service :)

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Everdine provided exceptional service…

Everdine provided exceptional service during our home buying process by prioritizing our interests and focusing on our specific needs. Her thorough explanations helped us navigate financial decisions with confidence. She shared valuable insights from her past experiences to guide us through the application. Every recommendation she made came with a clear reason. We felt informed and supported because of her dedication. Everdine managed our bond application with professionalism and care. She explained financial requirements in detail and ensured we understood the process. She provided context for every requirement and her expertise made the experience efficient and clear. We appreciate her commitment to finding the best solution for our family. She kept us updated throughout the negotiations with the banks. Her transparency helped us make the right choice for our future. Anyone looking for a dedicated bond originator should work with her.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Everdine was very helpful and quick to…

Everdine was very helpful and quick to respond with all information needed to make the right decisions... e-mails were responded to promptly and Getgo homes managed to get me the best favourable interest rate.... I would recommend them to anyone looking for the best service possible

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I took out a home loan with a certain…

I took out a home loan with a certain bank last year with an insane interest rate, I decided to refinance and got in contact with Yolanda to assist with shopping around for a better interest rate again. Not only did she get me a better rate she got an awesome rate, also very proactive and professional, very patient and guided me through out the whole process and most importantly for me was the good communication she has. I was updated with every step and stage, my appreciated.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

My bond originator a godsend Tanya Schulein


Tanya Schulein was very helpful because being a first home buyer I was really stupid but she answered every question and concern extremely fast even on a weekend. She was always helpful and always putting my mind at ease. I am very thankful that she assisted me.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Tried buying house

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way she treated us. Real to her job but mostly, she feels for people. She keeps you updated 24/7 and never disappoint. Have never encountered such a passionate person. I truly believe she do make dreams come true. Would highly recommend her to anyone.

11 February 2026
Unprompted review

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