GetGo Home Loans  Reviews 7,028

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and caring approach, especially for first-time users. Reviewers highlight the efficiency and ease of their overall experience, noting that the process was made simple and manageable. Customer service is frequently highlighted as exceptional, with agents going above and beyond, providing constant updates, and being readily available to answer questions with patience and respect. People are particularly impressed with the quick response times and clear communication. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with repeated document requests and ultimately being unable to receive assistance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and exceptional support... See more

Customer service

Customers had positive experiences with customer service, highlighting exceptional support and dedication.... See more

User experience

Clients share positive opinions on user experience, with many describing it as smooth, manageable, and... See more

Response time

Consumers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way sh... See more

Rated 5 out of 5 stars

5 star experience with Belinda R🙌🙌👌👌👌 From day 1 till the end she was assisting me until the final congratulations. Thank you for holding my hand as this was new journey for me,Your advices an... See more

Rated 5 out of 5 stars

Jody-Ann Dearham was absolutely fantastic! She was super efficient, super quick with communication and just an overall great person to work with. And we literally had our offers less than two days lat... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Helpful, professional and friendly

Meagan de Groot from GetGo Home Loans was extremely helpful and went out of her way to assist me in all the questions and documents that was required by the Banks. She answered my questions promptly and thoroughly. Her help was much appreciated. I would truly recommend her service.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Dear Chantal,

Dear Chantal,
Thank you for absolute excellence and pride in assisting my clients to obtain a home loan.
I really appreciate that you always make me feel that my business is your first priority.
Alida Skinner.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Elza helped me secure my first home 🏡

So grateful to Elza, Tanya, Gav and the team at GetGo Home Loans. They were friendly and professional from the start and communicated clearly throughout the process. Elza went above and beyond to facilitate the approval of my first home loan. I don't think it would have happened without her commitment to the process. Thanks a million!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

GetGo Home Loans is the BEST!

GetGo Home Loans is the BEST!

Buying a house can be extremely stressful, but the people over at GetGo Home Loans are extremely helpful! They hold your hand every step of the way and make sure that you get the best possible interest rate on a mortgage, I am very happy with my experience with them!

Thank you so much to Elza especially who helped me a lot throughout this process!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Melanie Du Toit as my…

I have been using Melanie Du Toit as my bond originator of choice for the past year. Wow what a great lady, always available, day, night, weekends, public holidays - there to assist & help & guide.

She has a world of knowledge and always looking out for my clients.

It is an absolute pleasure working with her.

Highly recommendable. Great work ethic!

Here is to another transaction that registered today Melanie! Well done! I salute you lady🙏🏻🎈🏠❤️

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing apartment

I had an excellent experience working with this agent. The entire process of purchasing my apartment was smooth and hassle-free. The agent was professional, knowledgeable, responsive, and kept me informed every step of the way. They made what could have been a stressful process very easy. I highly recommend their services to anyone looking to buy a property.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Meagan de Groot is exceptional!!!

Meagan de Groot is exceptional at what she does, and it shows.

From the moment we started working with her, she was responsive, proactive, and genuinely invested in getting us the best outcome. She even helped resolve a credit error my bank had failed to correct for over a year.

She sourced incredible offers across multiple banks and kept pushing until we secured the best possible rate. That kind of persistence is rare and I felt like I had someone truly in my corner throughout the process.

My only regret is that she was not involved in my first home loan. I genuinely believe the outcome would have been significantly better if she had been.

I would recommend Meagan without hesitation to anyone navigating the home loan process. She is outstanding.⭐️⭐️⭐️⭐️⭐️

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Review

Belinda was exceptionally helpful throughout the process. Her communication was clear, timely, and consistent, and she went above and beyond to ensure that my experience was smooth and enjoyable. I highly recommend Belinda, and I’d like to thank GetGo Home Loans for the outstanding support.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Laura you are a God Sent

Let me just say first, i was introduced to Laura in 2024. What a blessing it was to know her(though only on emails, whtsapp and calls). I never met her.
My husband and I were struggling since 2022 to leave the other side of Bluewaterbay where we had constant housebreakings.

Banks could give us 100%,even 90% for that matter. People assisting us then never gave us the reasons.

Until we met Laura through an agent. She was a God sent.
Laura follows up on every expenditure and income. She represent a person as if she knows them.

This is the reason i still had her number in 2026 and that help my sister who was on the same boat we were in 2024. Laura got her approved and with 100% in less than 4days. It would have bern lesser days if my sister submitted her documents to her on time.
I guarantee Laura to anyone, anytime
Even if you gave up, lost hope, Laura will revive because she guided a friend of mine also in 2024 to pay debts and areas and whithin a certain period, she was approved by banks.

Laura you more than excellent at what you do, please don't ever change. People need your patients and dedication.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Oh what a great experience and journey…

Oh what a great experience and journey I have had with Bongie. She has been such a great sport. As a first time home buyer she literally held my hand throughout the whole process and has been so patient with me. I'd literally take her to war with me as my fighter lol. What an absolute pleasure. Thank you so much Bongie, wish everyone gets to experience your amazing service

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Unit 13 Birkwood manor

I was assisted by Monique Kuhn,such a patient lady she took me step by step for my financial needs. Everything went smooth and she always gives me updated on my applications. What a wonderful journey within lovely lady.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

We had an absolutely amazing experience…

We had an absolutely amazing experience working with Meagan de Groot from GetGo Home Loans. From the very beginning, Meagan was professional, knowledgeable, patient, and incredibly supportive throughout the entire home loan process.

She explained everything clearly, kept us updated every step of the way, and truly went above and beyond to help us secure the best possible outcome. What could have been a stressful process felt smooth and manageable thanks to her dedication and excellent communication.

We genuinely felt that she had our best interests at heart and could not recommend her highly enough. Thank you, Meagan, for your outstanding service and for helping make this exciting journey such a positive experience. Highly recommended!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Belinda Rogers was the most responsive…

Belinda Rogers was the most responsive and interactive person we have dealt with .
She helped my husband and I with all the administrative aspect of buying our first home .
We are so impressed with her knowledge and expertise in her field .
Highly recommended!
So keen to help us even after hours.
Vashnee & Sumeshan Pillay

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Skye was an absolute star from start to…

Skye was an absolute star from start to finish! From getting in touch with Lara, explaining our urgent need and time frame and being assisted by Skye was a dream. We cannot thank you enough. You come highly recommended by us.
Sean & Nicolette Harris

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Tanya and Elza have been extremely professional in finding us the best possible interest rate for our bond. I can definitely recommend them as a bind originator.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Support

Excellent Service and Support

I would like to express my sincere appreciation to Everdine Ebersohn for her outstanding assistance with my home loan financing. Throughout the entire process, she was professional, knowledgeable, and always willing to answer my questions. She guided me every step of the way, making what could have been a stressful experience much easier and more manageable.

Everdine kept me informed, communicated clearly, and worked diligently to ensure everything progressed smoothly. Her dedication, efficiency, and commitment to excellent customer service were truly impressive.

I highly recommend Everdine to anyone seeking assistance with home loan financing. Thank you for your exceptional support and for helping me achieve my goal of purchasing a home.

3 June 2026
Unprompted review

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